The CRA 2015 only applies to contracts entered into on or after 1st October 2015 and therefore the CRA is not retrospective.

[Surfer01]

If you purchased for instance vehicle prior to the above act being implement and the vehicle required a repair after the Act came into force i.e. December 2015 and the workmanship on the repair was very poor and the fault is still there, are you entitled to request a full refund of the repair within 30 day as it is a new purchase?

[BankFodder]

I expect that it is subject to the law which was in place at the time that the contract was made.

 

If the repair was made as a requirement of the original contract then it would be subject to the rules in place at that time.

 

It's a good question though – but I feel fairly certain about the answer.

[AndyOrch]

The CRA 2015 only applies to contracts entered into on or after 1st October 2015 and therefore the CRA is not retrospective.

[Surfer01]

Surely if the vehicle was bought in 2012 and taken to a garage in December 2015 and a repair requested that is a "new" service, a new sales contract and a new purchase? After all it is a new purchase and you pay VAT on the repair.

[AndyOrch]

If the repair can be considered a separate contract to the purchase contract then the CRA will apply.....to the repair only.

 

But can it be considered a variation of existing contract or a new contract?

[Surfer01]

If the vehicle was bought at Garage A 4 years ago and the repair is done by Garage B there is no contract.

Even if the repair was done at the same garage from which the vehicle was purchase, there is no longer a contract in place.

[AndyOrch]

Well you didnt state if it was the same garage or a different garage within your initial post Surfer01...so yes the CRA will apply.

[Surfer01]

If you purchase an item and you have issues with it within the first 14 days and opt for a repair and then the same item breaks down again with the identical faults 4 months later are you as the consumer entitled to request a full refund as it has already had a repair for same faults? Which.co.uk seems to confirm that a full refund should be forthcoming.

If yes, can someone point me to the actual legislation? Thanks.

[dx100uk]

all under our CRA links.

 

 

dx