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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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euro parking/gladstones claimform - PCN maghull centre merseyside **DISCONTINUED ++ COSTS**


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point 2.

It is denied that the defendant was the driver at the time and as the claimant doesnt rely on the POFA to create a keeper liability etc etc.

 

3. ECP have failed to show locus standi by producing a contract with the landowner that siigns the right to enter into contracts with the public and to make legal claims in their own name

 

4. ecp dont have planning permission etc etc

 

5 in nay case no contract formed because.......

 

6 further to that, there ar no signs .........

 

That removes point 9 as it is now higher up the pecking order.

 

I would then say that for point 10 you start off by saying the particulars of claim do not reach the necessary standard of CPR 16.4 ( and other bits of procedure- look them up and quote the number) and the continue with the detail.

 

 

There is plenty more about the wording of this in the parkingpranksters blog from last year

read about 3 years worth of that and quote the case numbers and copy the precis of the cases as an appendix to the WS, along wth the other documents mentioned.

 

 

Use every example you find rather than relying on one,

the ranking of the judges making those decisions are important to how much weight will be applied to them,

Not that they are persuasive rather than compelling

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hi EB,

thanks for the reply and info,

 

 

all done and ready to be sent off to the court and gladstones,

sending to the court tomorrow 15/09/17

and will get my daughter to post to gladstones on the 25th sept next day delivery.

 

 

thanking everyone on this site for all your guidance, help and advice...

you have all been a massive help in enlightening us to the process of defending the court case.

 

thank you all and my best regards

 

i will be posting up the outcome as soon as the case is over

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hi EB,

i will be taking the iPad on holiday next week to still refresh myself with the info and act on your advice to still keep up to date with other cases even though my wife says enough is enough and just go with what we have,

 

 

again thank you all especially you ericsbrother for the guidance and knowledge you have provided and hopefully it goes in our favour plus other people can gain the knowledge you have provided in this thread.

 

 

..off on holiday monday to recharge our batteries after a few months of stress.

thanks everyone

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all battle plans survive up until that first contact with the enemy.

 

When you printy off your docs number all of the pages,

use coloured tags on the sections so you can find then easily.

 

 

It is a nightmare when you mention something as part of another point and you are asked if you have ths in writing and you spend an age thumbing through reams of paper because your paperwork is ordered in a particualr way so an INDEX as well.

 

 

Whatever the result you will leave thinking "I should have said...."

 

The times I have been to court the judges have been mostly polite and let you say what you want and give you the opportunity to ask questions.

They are good at not giving away their feelings on the quality of the evidence or the veracity of the witness until they sum things up for the microphone and then deliver their decision and what law they are using to make that determination.

 

 

Sometimes a claim is fatally flawed from the outset but the opportunity is given to press the claim anyway.

There are reports of judges being very confrontational towards one party or another in civil cases,

they are rare and usually reserved for people who should know better but not always.

 

 

There are 2 recent parking cases where the defendant was treated very shabbily and there used to be a judge who believed that if someone sued you then you must owe the money regardless of the evidence to the contrary.

there is an appeals process if you think that it was your day in front of them.

 

I was sued by CEL and counterclaimed.

CEL lost their claim before the hearing had commenced by way of a CMO being ignored

I was warned that my counterclaim would be heard by him and that I would be wasting my time continuing.

 

 

It is funny but many people have won their claims for the same thing,

the breach of the DPA causing harassment and distress.

 

 

My judge said that the bar was very high for such a claim and that as I was confident in my manner

the normal method of measuring the anguish would not be met.

I'm glad that this has now been cleared up by Vidal Hall v Google and VCS v Philip, my case predates these judgements.

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hi EB, as always excellent advice and delivered in a way you can understand,

 

hopefully my battle plan should work out,

as i have been advised well.

 

i have already started putting my evidence in a fashion in which it will be easily recalled on the day

 

once again thanks for your brilliant advice

regards

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  • 3 weeks later...

hi,

just received a letter dated 5/10/2017 from gladstones solicitors saying they have been instructed by their client to make contact with us to discuss settling this matter prior to the court hearing on the 11th october 2017..

 

they say.

.unfortunately they have no telephone number on file to discuss the matter further with us

 

they have given an email address and are asking for a contact number,

then say .

.alternatively,

please put forward your reasonable offer to settle this matter via email.

.they say that this approach is highly encouraged by the courts

 

hi, also the amount being claimed has risen from£238.33 to £263.33

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Ignore

Discontinuance letter next

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you ignore this approach and prepare for court.

 

As said above

the most likely outcome is they discontinue at short notice

 

work out your costs including preparation time of 5hrs@£19 ph and put this on paper as a full costs recovery under CPR 27.14.2(g).

 

It would be rare to get the full lot

but judges get fed up with their time being wasted so expect something.

If you dont have it on paper you get nothing.

 

The raising of the amount is another old trick to make you want to stop your losses.

what next,

a bill for £600 for sending you that begging letter?

 

Abuse of process so again part of your complaint about unrerasonableness as pert of the CPR27 etc

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they the fleecers will write to you.

then you contact the court

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi, thank you,

quite unbelievable really the behaviour from these companies,

 

 

my daughter who is on here "Hayho1" has just been sent a letter before claim even though they know it is dead in the water because the NTK they sent was way too late..."fleecers and chancers"..

 

 

.i know now to make a stand and always take it to court if necessary.

lets see what i get through the post on monday or tuesday

regards

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As advised, if they say they are discontinuing you check with the court and if they havent given 48 hours notice you turn up anyway and claim expenses under CPR 24.14.2

you should stop naming the relationship between yourself and others posters, by doing so not only do you identify yourself and them but they will use your paperwork against her.

 

This isnt new advice but you seem to have missed it a few thousand posts ago.

 

]

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hey that 3 in recent days ...

 

wel done CAG

 

don't forget to donate if you can please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi , thanks,

its all down to the team here giving excellent advice and their knowledge of how to fight back..

.i don't like losing..

 

 

.phoned the court ..

.dont think they have received the letter of discontinuance yet as i received mine this dinnertime so phoning back in the morning to check again .

 

 

..ERICSBROTHER advised to still turn up and put in a CPR 27.14.2 for costs..

...great news though.

 

 

..thanks to everyone for helping me put in a strong defence.

..good stuff..

.i will be donating as well to the site

best regards

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no notice into court then you turn up with a sheet of paper with your full costs on it. So 5hrs LIP preparation time @£19 per hour, travel, lost income.

You should lodge the claim for the LiP costs anyway for their unreasonable conduct. make sure that you lay it out well regarding the lack of proper POC, no evidence of locus standi, no proof of debt and Gladstones continuous abuse of process because their clients are also members of the IPC who are owned by Will and John, the 2 registered solicitors at Gladstones.

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hi EB, defo checking in the morning again to see if the court has been informed...so if the court has received the letter of discontinuance before the case is due tomorrow afternoon, do i still turn up or can i put a letter in at a later date requesting the full costs

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when you check if they say YES

then ask them.

if they haven't got it

you still go.

 

 

so what , it might be a waste of time as such

but its belt and braces

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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