Jump to content


  • Tweets

  • Posts

    • You can easily argue your case with no sign on the nearest parking sign
    • Same issue got a fine yesterday for parking in suspended bay which was ending at 6:30 yesterday, next thing I see a fine 15 minutes before it. The sign was obstructed 
    • Hi all, an update on the case as the deadline for filing the WS is tomorrow i.e., 14 days before the hearing date: 7th June. Evri have emailed their WS today to the court and to myself. Attached pdf of their WS - I have redacted personal information and left any redactions/highlights by Evri. In the main: The WS is signed by George Wood. Evri have stated the claim value that I am seeking to recover is £931.79 including £70 court fees, and am putting me to strict proof as to the value of the claim. Evri's have accepted that the parcel is lost but there is no contract between Evri and myself, and that the contract is with myself and Packlink They have provided a copy of the eBay Powered By Packlink Terms and Conditions (T&Cs) to support their argument the contractual relationship is between myself and Packlink, highlighting clause 3a, e, g of these T&Cs. They further highlight clause 14 of the T&Cs which states that Packlink's liability is limited to £25 unless enhanced compensation has been chosen. They have contacted Packlink who informed them that I had been in contact with Packlink and raised a claim with Packlink and the claim had been paid accordingly i.e., £25 in line with the T&Cs and the compensated postage costs of £4.82. They believe this is clear evidence that my contract is with Packlink and should therefore cease the claim against Evri. Evri also cite Clause 23 of the pre-exiting commercial agreement between the Defendant and Packlink, which states:  ‘Contracts (Rights of Third Parties) Act 1999 A person who is not a party to this Agreement shall have no rights under the Contracts (Right of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.’ This means that the Claimant cannot enforce third party rights under the Contract (Rights of Third Parties) Act 1999 and instead should cease this claim and raise a dispute with the correct party.   Having read Evri's WS and considered the main points above, I have made these observations: Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency   This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri. Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.  As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. Clearly Evri have not read by WS as the above is all clearly explained in there.   I am going to respond to Evri's email by stating that I have already sent my WS to them by post/email and attach the email that sent on the weekend to them containing my WS. However, before i do that, If there is anything additional I should further add to the email, please do let me know. Thanks. Evri Witness Statement Redacted v1 compressed.pdf
    • Thank you. I will get on to the SAR request. I am not sure now who the DCA are - I have a feeling it might be the ACI group but will try to pull back the letter they wrote from her to see and update with that once I have it. She queried it initially with 118 118 when she received the default notice I think. Thanks again - your help and support is much appreciated and I will talk to her about stopping her payments at the weekend.
    • you should email contact OCMC immediately and say you want an in person hearing.   stupid to not
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Past Credit Solutions three account that was cleared off - Quickest time from initial debt agency contact to they give up?


j_semple
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2823 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi guys. Can I say what a great site this is for dealign with debt companies like weescot for example. ;) I had to register and have a good look on here due to an issue I had with them but once I found out about administration of justice act, protection of harrassment and so forth and I quoted that to them then for now at least my troubles are over...........But will I be contacted by another company?

 

I will explain the situation. Last september I decided to join 3 mobile. Went to toe local 3 mobile shop and picked the phone/price plan I wanted. Now when I signed up in store I was given a little card with possible add on plans for my mobile. I asked should all of these be OK with my price plan on ym phone and I was told.......yep no bother. We wouldn't give you the card if it weren't. That was OK. About the middle of september time I wanted to exercise my right and change a part of my price plan. I wanted to add on a £5 unlimited internet on my phone. I phoned up and (after at least 6 attempts to speak to somebody non indian who could actually understand what I wanted in the first place) I asked about the add on and got told in no uncertain terms Nope. Just an abrupt no you can't get it added to your phone. I was quite shocked at how rude 3 mobile we're to me on the phone and I hung up and so I decided to make a complaint to the CEO'S office only to get a letter a few days later direct from their office to be told my account was closed and we want £455. I wasn't rude or anything. I decided to email instead as I wasn't phoning back due to the rudeness I had already had ad my handwriting isn't great so it would be hard for me to write a letter of complaint. I insisted I would agree a price plan......even sent at least 3 recorded letters (printed) each one of them was ignored. Just before christmas though I got a lovely letter from wescot threatning me with court action for £455.89. I said to them that I was challenging this due to many factors but to keep the peace I eventually decided to arrange some sort of £20 payment plan.....but I wanted official confirmation from them what the debt was for and wescot said they would get back to me with official letters from 3 mobile. That never materialised despite how many times I asked. Wescot then decided that they would star hounding me and hounding me with letters. Was virtually every day a different letter some for payment plans.........some with paymenty slips.......some threatning me again. I eventually got fed up with wescot and their constant letters and more or less told them that if this didn't stop I was going to the police and would threaten to sue them for continued harrassment. Eventually today though I got a email back saying that they had closed the account. I've paid £20 which means I would owe £435. Now what is likely to happen? Would 3 mobile try and pass that on to another company or whatever? Also if another collector gets involved would it be a good idea to advise them of the problems I had with the phone company in the first place and more or less say to them outright that if they start harrassing me like wescot did then I will take it further with them? Sorry if this doesn't make much sense but I am a little shaky. Nevres have been slightly rattled with all of this carry on. :)

Link to post
Share on other sites

  • 8 months later...

I don't think CARS are the most difficult to deal with (definety a lot easier than wescot) :p I had a dispute with Hutchinson 3G (or 3 moile for short) :wink: At first they passed the debt on to wescot who hounded and hounded me but eventually (thanks to the good info I read on here) :grin: I sent them letters/emails and they passed it back to the client. 3G Oviously passed it on to CARS and I got the same original letter as OP recieved in their case but 1 letter sent (I think it was a template from here) and a little note of my own basically warning them never to phone/email/post to me again and they very quickly erased the debt. I wouldn't worry about them too much.

Edited by j_semple
Link to post
Share on other sites

  • 2 weeks later...

In my case after I sent a letter? I NEVER heard back from them (Not that the same thing is going to apply in your case) only thing I knew was that I went to their website and entered the numbers on the letter only to be informed the debt doesn't exist on their end. You could try that (Site to pay should be on your letter) although obviously if it still exists don't pay anything and wait to they contact you again.

Link to post
Share on other sites

  • 1 month later...

I know this is a very old bump up (lock if necessary and I do apologise) CCA Around box? Whatever did you mean tigs? X. Anyway, After Wescot went bye bye, C.A.R.S got involved (as 3G passed it on to them obviously) ;) I sent them a letter and some emails and they decided not to hound me again. Not sure if it means I will ever be totally scotfree with this but so far had 2 DCA'S on to me regarding this and I am expecting a bigger battle during 2010 with vodafone regarding something else. Witl everything I have read on here though and all templates and such? I am ready to fight everything and finish them all off once and for all. If I ever can trust me I'm donating as you guys have all helped me out this year like you all don't know.

Link to post
Share on other sites

I think it was because they ended my contract because I confromted then as to speak as they refused to confirm that I was actually allowed the add on (even if I know I was told something very different in the store). I'm not too bothered about the debt as such but I know it may be bound to come bite me in the a**e at somepoint in the future

Link to post
Share on other sites

You may not be bothered about the debt but you still need to know whaqt the charges are for before you agree to pay anything.

As you say it may well come back and bite you on the ass, but it will bite several times if you dont nip it in the bud now.

Get a CCA request of as soon as you can

If I have been helpful please tickle my scales or better still contribute to CAG.

Link to post
Share on other sites

I don't think a CCA request is advisable for a mobile phone account.

 

If you want to know what charges there are then you will ned a Subject Access Request or SAR for short, this will cost you £10, send the letter with a Postal Order to the Mobile Phone Company, also don't sign the letter, print your name, also send the SAR by recorded delivery & keep the reciept as proof of post, this will give them 40 days to comply. The SAR letter can be found in the Debt Collection Library.

 

Also don't phone them, they will bully you & lie to you, just to get you to pay up, insist on everything in writing, if they phone just keep saying to them 'everything in writing', or just put the phone down.

 

Remember this a DCA has absolutely no power over you what so ever.

Link to post
Share on other sites

  • 6 years later...

Just out of curiosity. Since initial letter/email contact from a agency (this goes for anyone and no idea if in right bit of forum so please move if need be) What's the record time that you've seen off the agency?

 

Think I broke my record today lol i.e. 4 hours

Link to post
Share on other sites

When you say "You've seen them off", Does this mean that the DCA has handed back to the Original Creditor or closed their files on you?

 

If this is in 4 hours was this done via email?

If done over the telephone I am hoping that you have recorded the conversation?

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

When you say "You've seen them off", Does this mean that the DCA has handed back to the Original Creditor or closed their files on you?

 

If this is in 4 hours was this done via email?

If done over the telephone I am hoping that you have recorded the conversation?

 

Stigman

 

Sent it back to the original creditor (was never going to phone them) all done via email. They we're fly and asked me to confirm address details so forth. I refused so they returned

Link to post
Share on other sites

Don't own debts so are totally powerless

 

Even less than dca,s that own debt

But they've got none any way

 

They are not bailiffs

 

What's the debt history

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Was a three account that was cleared off (Never received any final bill from them) and the account on my credit file is also marked as closed/settled

 

 

No payments have been taken from my account since March that I know of and not once did I receive any sort of final bill

(if I did owe any money which I highly doubt likely it be in double figures only)

 

 

UNLESS only thing I can think of was it was to do with something from them years ago but worked out a 90% off with Lowell for that

Link to post
Share on other sites

doing F&F's with a dca??

 

no wonder they are trying their luck with old debts

they mugged you once

poss be able to do it again..

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

That was years ago I was stupid enough to be fleeced

 

 

I mean that's the only possible thing I could think of but not going to chase 3 for it.

 

 

Didn't expect that email this morning tbh but once I told them I wasn't giving them any info they've gave up effectively (well returned it) 4 hours though not bad going for me ;) I await any possible next episode

Link to post
Share on other sites

:lol:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to Past Credit Solutions three account that was cleared off - Quickest time from initial debt agency contact to they give up?
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...