Nat West and Capquest chasing old credit card debt

[Pathway]

:-)Hi

 

Have 2 NatWest credit cards taken out about 1995/1996 - on which I have been making token payments of

£2 per month which just jogs along. £1400 outstanding on one card - £2200 on the other card.

 

Token payments commenced about 2 years ago as lost job due to illness and have not worked since.

 

I am 65 and now have heart failure problems - so trying to sort out affairs in case of further problems.

 

I know I should CCA them - but what then. Do they write off debts? My GP can confirm my health position. It's crazy really - we all bailed out

NatWest during banking crisis to the tune of some £20K+ each - so in effect they owe us!

 

Your advices how to proceed would be greatly appreciated. Would it help to go through Citizens Advice or similar? Let me know what you think.

[Stigman]

Hi Pathway,

Are these token payments made to Natwest/Triton or a DCA?

Send a CCA request for each of the accounts (CCA letter in the templates section), make ssure you enclose a £1 postal order for each one and print your name, do not sign and send via recorded delivery.

When/if you recieve anything back, post up but remove personal details and barcodes and full amount for your own security reasons to stop being identified.

As to bailing out the banks, yes the UK Government did stick us all in 15K worth of debt each, I would love to put my 2p's worth in but if I did this would go seriously off topic.

Best Wishes

Stigman

[Pathway]

hi stigman

 

make payments direct to NatWest - has not been passed to Triton or a DCA yet!

[harrassed senior]

There is a very good chance that they will not have the documentation to enforce through a Court. Basically what that means is that the debt still exists but is not enforceable.

 

I myself am at the same stage of life so know exactly what you are feeling and trying to achieve.

 

It is not the remit of this site to encourange avoidance of debt, but, on the other hand the reality of your situation, (as mine) is that by making these small payments the debt is going to long outlive us.

 

In my situation (with NW) I went down the CCA route and once satisfied that they have no enforceable documentation, I sent a letter taken from another site before I found CAG about ill-health and age. I have neither made any further payments, nor heard a word about these accounts for several years now. They still appear on my CRA files, but as at my time in life I would never want credit again, this is a minor irritation. On this point, each payment made re-sets the SB clock.

[2Grumpy]

If the accounts are not enforceable, pass this information on to your family - you don't want natwest to get anything that you might leave to your family

[Pathway]

Hello

 

After a long time The Financial Ombudsman instructed NatWest to pay out on my ppi claim.

 

However, Nat West have sent the payment to their Credit Card Centre as there is approx £400 outstanding

which is all DISPUTED interest and fee charges.

 

I know about the right of set off etc - but as the £400 is disputed I believe their action to be unfair as they propose

to deduct the £400 from claim.

 

any advices would be appreciated.

[madmatt101]

Hello

 

After a long time The Financial Ombudsman instructed NatWest to pay out on my ppi claim.

 

However, Nat West have sent the payment to their Credit Card Centre as there is approx £400 outstanding

which is all DISPUTED interest and fee charges.

 

I know about the right of set off etc - but as the £400 is disputed I believe their action to be unfair as they propose

to deduct the £400 from claim.

 

any advices would be appreciated.

 

Surely you could let them off-set and claim back the charges from the Credit Card, using the same method as PPI.

 

Numerous people have won back the charges on these forums

[Pathway]

Hello

 

I have old credit card debt on a NatWest credit card.

 

I had been making nominal £1 payments a month for the last 4 plus years or more until last June 2015 and they passed to Moorcroft.

 

The balance is £1200 but I dispute £700 of it - mostly interest and charges.

 

Nat West have now passed the debt from Moorcroft to Cap Quest.

 

I am totally fed up with the whole thing.

 

What is the best thing for me to do. I am fed up with all this harassment. I am 71 years old and have heart problems etc.

 

How do I draw this thing to a conclusion?

 

Your advices would be appreciated.

 

Many thanks

[fkofilee]

Hi Pathway

 

I would suggest sending a CCA Request to see if there is a Consumer Credit Agreement available.

You could also raise a complaint about the charges and attempt to reclaim them too x

[Pathway]

Hello

 

Have a debt with NATWEST which is being passed from one debt agency - they give up and then NATWEST pass to another debt agency.

 

In the old days under the OFT this practice was against their guidelines.

 

Now the OFT is no longer there - do I complain to Financial Conduct Authority?

 

Your advices would be appreciated.

 

Iam 71 years old and have several serious health conditions and this is driving me mad.

[dx100uk]

is this the credit card?

[Pathway]

Yes - and they are unable to trace the original credit agreement.

[theoldrouge]

and you have made a cca request under s78?when was the ac opened?

[dx100uk]

sev threads merged for history

[Pathway]

Hello

 

 

Account opened about 1997!

[Old Cogger]

have you requested a copy of your CCA1974 agreement!?

[Pathway]

They do not have one to supply.

[florish]

They do not have one to supply.

 

Hi Pathway, just out of curiosity do you know why NatWest passed the debt to a DCA?

 

I'd guess it's because they don't have a valid cca (as you mentioned above)

and therefore they've passed it to the cash cow experts!

 

I'm not a lot younger than you, I took out my NatWest credit card in 1997, and defaulted in 2006.

 

When I cca'd them they did produce a valid agreement (which I had checked).

 

I'd been paying them £2 per month, now reduced to £1 per month.

 

However they informed me that the debt would only be passed to a DCA if I missed any payments.

 

My next review is in six months time.

 

My debt is around £8k

- I have offered them a 30% F&F (from my daughter) which they refused,

even though they know I've no assets.

 

I wish I was in your position where they can't locate your agreement,

I think you're on a winner here, the experts on here will give you good advice.

 

Best of luck.

[Pathway]

Thanks for yr messages.

 

I was also paying £! per month till June last year. I have disputed the balance.

So they have passed the account to Moorcroft - which has now been passed to Capquest.

Under the OFT (when they existed) it was bad practice to pass from one dca to another!

 

So do the FCA now consider this to be bad practice?

 

Who knows?

[dx100uk]

makes no odds..

 

 

send a CCA request to whomever is chasing you.

or the named owner on your credit file...