HELP! needed regarding coming of JSA, Ingeus and Housing benefit run on

[deangsd]

Hello all,

 

I have been claiming JSA and have been referred to Ingeus just recently so far i have avoided signing any paper work as to not fall into their trap.

 

luckily enough i have now found a job that i am due to start so i need to stop my JSA claim however as i will be paid monthly i would really need the housing benefit 4 week run on for help with rent and c.tax.

 

what is the best route for me to go as i really do not want INGEUS contacting my new employer as it is rather annoying plus i haven't signed anything so dont feel it is fair if they did.

 

can i tell the job centre that i have simply just found a job without giving them the actual details? and give the local council details of my job in order to get the run on or will the council tell the job centre my details and they then pass it on to ingeus?

 

any help is much appreciated.

 

thank you.

 

Dean

[Mr.P]

You do not have to tell the DWP anything when you close your claim. A simple "for personal reasons" is sufficient should they ask. The L.A. may not be as easy. You could insist that they do not pass on the information to the DWP or any subcontractors, but I don't know how effective that would be.

 

As for Ingeus contacting your new employer, if you haven't provided consent, they should not be making any attempt to do so. You may get some desperate pleading letters and/or phone calls: If you do, remind them that consent is not given and they have no legal rights to ask for details.

[id6052]

The L.A. may not be as easy. You could insist that they do not pass on the information to the DWP or any subcontractors, but I don't know how effective that would be.

 

The law allows LAs to share information relating to benefit administration with DWP, so personally I would not even try insisting.

 

I doubt the DWP would even think of asking LA in a situation like this, but trying to insist to LA might backfire and result in LA telling DWP.

[deangsd]

The law allows LAs to share information relating to benefit administration with DWP, so personally I would not even try insisting.

 

I doubt the DWP would even think of asking LA in a situation like this, but trying to insist to LA might backfire and result in LA telling DWP.

 

OK thanks for the replys. So best route is to just tell the jsa I will be starting a job without disclosing information on who it is and also mention to them I do not wish for my information to be shared although there is none to share. I never signed anything at ingeus so they shouldn't cause any bother. However I do need a 4 week run on to help me get on my feet.

 

Thanks again for the help.

[vicky87]

Ingeus will HOUND you if they have any contact details for you mind. They are still attempting to contact my partner even though he signed off a year and a half ago. They have been told repeatedly that they have no right to know his details and such just so they can claim their bonus for helping him (when they didn't) but yet they were calling every day. He changed his number to avoid them and now they send weekly letters saying he must get in touch and stills end him appointment dates too. They send letters both to our home and to his mothers home (he lived with her for a brief period while we were having problems) despite him actually contacting them to say he hasn't lived there for ages so please stop sending correspondence there because its worrying his mother who is on ESA (but still required to visit ingeus...) and worried his refusal to go to appointments might impact her in some way

[Mr.P]

They send letters both to our home and to his mothers home [...] and worried his refusal to go to appointments might impact her in some way

 

If he has already sent them a cease & desist letter, it is time to escalate the issue higher up. First step would be a formal complaint via the DWP either through your local MP or directly to the local office. Should these letters be causing distress, it might be worth contacting the police and filing a complaint using stalking & harassment legislation.

 

If Ingeus are stupid enough to harass the mother as a direct result of these letters being ignored or complaints being raised, it opens the door for further action on your part. if funds allow, perhaps as far as legal action through the courts.

[Nystagmite]

His mum needs to put something like "return to sender. not known at this on the address" and see if that will stop the letters?

[vicky87]

He hasn't sent a cease and desist letter, he contacted them over phone (which sicne reading this forum..appears to be the wrong thing to do in every circumstance)

 

Ingeus system has apparently been updated (twice) to both remove his mothers address and stop the letters coming to ours but nope..

 

His mum has sent them back as not known at this address and the letters still came.

 

We just bin the appointments when they come here. One of them, we had a bit of a laugh at as it mentioned sanctioning him if he didn't turn up for an appointment, this was around a year after he signed off They just want details of his new employer so they can claim they found him the job and claim their bonus IMO.

[vicky87]

Also, I don't think giving the jobcentre your new details would mean they were passed onto ingeus..surely the jobcentre wouldn't pass them on, just for ingeus to claim they found the job for you?

[antone]

Also, I don't think giving the jobcentre your new details would mean they were passed onto ingeus..surely the jobcentre wouldn't pass them on, just for ingeus to claim they found the job for you?

 

The Jobcentre and WP providers such as Ingeus are part of the same data chain, and the JC can quite legally pass on any information you give them to Ingeus. So if it is important that Ingeus not find out where you are working, you'd be best advised not to tell the JC either.