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    • oh well i wonder what new fake documents they have made up then...for them to try this.... just to check nothing funky like Link have filed an n244 to lift the stay and strike out her defence....she hasnt moved since last court comms has she?   is this an n24? bit unusual for a 13mts stay to just be lifted... has she not received anything from link/kearns in the last fw weeks like a docs bundle? bit like this thread... https://www.consumeractiongroup.co.uk/topic/466576-lc-assetlinkkearns-claim-form-2-mbna-cc/?do=findComment&comment=5256397  
    • if the agreement was taken out jan 23, then she has not reached the 1/3rd mark so the car has not become protected goods under the consumer credit act.  this puts her in a very very vulnerable position regarding ever keeping the car....whereby once they have issued a default notice they can legally send a guy with a flatbed (though they are NOT BAILIFFS and have ZERO legal powers) to collect the car.  if the car is kept on the public highway then they can simply take it away and she will legally owe the whole stated amount on the agreement AND lose the car. if it's on private property i'e like a driveway, ok they shouldn't take it without her agreeing, but if they do, it's not really on but its better than a court case and an inevitable loss with the granting a return of goods order. are these 'health reasons' likely to resolve themselves in the very short term (like a couple of months?) and can she immediately begin working again ? i'e has she got a job or would have to find one?  answer the above and we'll try and help. but she looks to be between rock and a hard place . whatever happens she will still have to pay the loan off...car or no car....unless you can appeal to the finance company's better nature using health reasons to back off for xxx months.
    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Microcredit


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Before Microcredit ceased trading a few of us won a decision with the ombudsman and it is binding on both sides. They owe me 1200. But microcredit have not payed this. I had to sign to say I would accept, now I have to enforce this is court.enforcing an ombudsman’s decision in court This note explains why a consumer may need to enforce an ombudsman’s decision in court – and what this involves. But it shouldn’t be taken as legal advice. why do I need to go to court?

 

If a consumer accepts an ombudsman’s final decision before the deadline we set, the decision is “binding” on both sides. This means the business is required to put things right in the way the ombudsman tells it.

 

In almost all cases upheld by the Financial Ombudsman Service, the business does this without a problem.

But in a few cases, the business does not respond to a final decision. If this happens, we will first try to get in touch with it to find out why. And if we can’t contact the business – or it is refusing to comply with the decision – we report it to its regulator.

 

When Parliament made the law establishing the Financial Ombudsman Service – the Financial Services and Markets Act 2000 (FSMA 2000) – it made an ombudsman’s decision legally enforceable in court.

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Thanks for starting a new thread, Suzanne. I have asked someone to look in with some advice. :)

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Am I guessing you cant enforce because MC has been dissolved?

 

Well... I wonder if you could technically take the director to court?

After all they were in charge...

 

We could do with some help from you.

 

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I was informed they may still have assets or own a building so can put a charge on that, im unsure

 

it is so wrong how they can pass on debt to persue for money, but they will not pay what they owe. They owed me before they ceased trading. I don't know who the director is

Edited by citizenB
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Okay well let me get home and I'll work with what I can on this... I'm Pretty good finding this stuff out...

 

However one other thing. Companies off this nature tend to rent buildings...

 

We could do with some help from you.

 

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While off topic... I Saw an article from DX about the directors and there swanky lifestyles...

 

I suspect you may possibly be able to get a charge on the directors house...

I've seen it happen before elsewhere but it was a while ago...

 

We could do with some help from you.

 

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Right, lets see here,

 

His email address was; [email protected]

I do stand corrected... you CANNOT sue the director of a Ltd Company. Sorry about the wrong info.

You could potentially do it if you say the company was being run poorly (But this is a long process that isnt worth it)

 

Can i be honest. Its going to be tough, Ive had a look at their HQ, its nothing more than an office block...

 

Can you not speak to the lead FCA & FOS Adjudicator to ask them how to proceed? Or CAB?

 

We could do with some help from you.

 

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Okay well, the FCA will be the clinch here... But i have a feeling i know what they will say.

I know its not what you want to do , but you might have consult legal advice on this...

 

For the amount of money they owe you, it might be worth it...

 

We could do with some help from you.

 

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Hi Suzanne,

I have edited a post you made slightly as it contravened the rules. Can you ensure that you don't make comments that would be difficult to prove

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Valdmann stepped down in February, just the 1 director listed now [Anatoly Maximov]. Whilst its ceases to trade in regulated matters I'm not entirely sure the business ceases to exist as an entity within the UK.

 

Enforcing FOS decisions are not always understood at county court level, the instrument which provides for this is the FSMA 2000, its effectively an application which relies on CPR 8.1 (2) (a), Court form is N322A

 

Not a clue what the fees are for part 8 applications, probably more that they were a year ago but its worth checking to find out if you qualify for fee exemption

 

There's a few links below which may assist:

 

http://hmctsformfinder.justice.gov.uk/HMCTS/GetForm.do?court_forms_id=552

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part08#8.1

 

http://www.legislation.gov.uk/ukpga/2000/8/schedule/17/paragraph/16

 

[ATTACH]56991[/ATTACH]

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this is clearly a ridiculous situation - i dont believe there is anything legally that FCA can do to stop a company winding up but surely they could have done something to ensure that there was a condition to ensure when the debts were sold on that all liabilities were covered

 

minicredit have done fos and fca up like a kipper!

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Along with the links given by Mike Hawk, the following should give you sufficient information to move forward with your claim, Suzanne.

 

 

Edited by citizenB

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Wait for service of the order, its effect is to convert the tribunal decision to a judgment which can be further enforced.

 

I'd be inclined to spend the time doing some digging and try to identify any assets the business has in England or Wales. Depending on what you find and the cost of each enforcement option you can then make a decision on your next step.

 

The FoS may be able to provide you with information it holds on the business

 

Out of interest, how much was the part 8 application?

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I had originally completed an MCOL which was 60, which I can now send warrant, but it would cost extra 70 and im unsure if any assets, so it may be waste of money, I have been looking and searching trying to find information

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You've confused me with the last post........Do you mean you filed a claim when you already had a tribunal judgement in your favour? Additionally you've now you've filed a part 8 application to enforce the tribunal decision?

 

These are 2 separate actions, the part 8 is the accepted action on a tribunal decision....... this is the one you enforce

 

If you have a separate part 7 claim [your reference to originally completed MCOL?] it will only serve to confuse matters as it retains the possibility of being set aside if you do find any assets and attempt to enforce it.

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You've confused me with the last post........Do you mean you filed a claim when you already had a tribunal judgement in your favour? Additionally you've now you've filed a part 8 application to enforce the tribunal decision?

 

These are 2 separate actions, the part 8 is the accepted action on a tribunal decision....... this is the one you enforce

 

If you have a separate part 7 claim [your reference to originally completed MCOL?] it will only serve to confuse matters as it retains the possibility of being set aside if you do find any assets and attempt to enforce it.

 

 

I have taken further action on the MCOL as just carried on with other form, I have been doing this all myself as not been able to get help or advice from anywhere. It so frustrating. I am just getting so confused how the FCA have allowed this to happen. Poor people still in debt as debts passed on but yet no one has been passed what they owe, surely this is such a silly situation

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