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Advice / Help - Faulty goods paying return postage ***Resolved***


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Evening all,

 

first time poster :roll:

 

I have an issue in regards to paying postage on an item which is faulty under warrenty, I don't know what my rights are and I'm not sure where i should be looking?

 

Should I have to pay the postage or is it the responsibility of the manufacturer?

 

They have told me it's not their policy to pay for any goods returned regardless of them being faulty or not?

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you should be returning the unit to the RETAILER under SOGA.

warranties are in addition to your rights under soga

 

 

its free

 

 

how old is it

 

 

how did you pay

 

 

more info please

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you for the responses,

 

I bought it May this year using my debit card,

 

However since posting this thread I have put a complaint in to the company and they have agreed to refund my shipping costs.

 

I think I was lucky this time, but do you have any recommendations for the future?

 

Thanks

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Pay by Credit Card, gives you greater protection.

 

Thank you for the responses,

 

I bought it May this year using my debit card,

 

However since posting this thread I have put a complaint in to the company and they have agreed to refund my shipping costs.

 

I think I was lucky this time, but do you have any recommendations for the future?

 

Thanks

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