Bailiff coming at 5pm

[Woodi79]

Update,

my internet down so im using my not so great phone.

 

Had an email from jacobs saying all i can do is ring the bailiff dealing with my case.

 

The council are saying i have refused to disclose work details despite only firstly asking for income expenditure which i promptly returned.

 

Emailed my and posted my letter of complaint to Ceo,

had a few interactions.

 

the complaint has been designated to be dealt with by one of the people at the council who i have in writing that the bailiffs can charge in accordance with law,

 

i have pointed out many a time that their fees are made up as no levies have occured.

 

i aired my displeasure at the complaint not being handled impartially as he is onep person i am complaining to.

 

i also asked who do i complain about him to.

 

The Ceo Pa just said dont mither me anymore,

 

speak to our corporate complaints department.

 

am i getting the runaround?

[renegadeimp]

Pretty much yes.

[Woodi79]

Pretty much yes.

 

Any ideas? Feel like bangin my head....or is it just a matter of perseverance?

[rebel11]

Hi Woodi

 

Ring the CEO's PA, say to her, if she can't get some one independent to look into the matter, can she give that to you in writing. You will take that as the Council's final response on the matter, so you can complain about the Council and CEO to the Local Government Ombudsman.

 

http://www.lgo.org.uk/making-a-complaint/

 

Update, my internet down so im using my not so great phone. Had an email from jacobs saying all i can do is ring the bailiff dealing with my case. The council are saying i have refused to disclose work details despite only firstly asking for income expenditure which i promptlyreturned. Emailed my and posted my letter of complaint to Ceo, had a few interactions. Basically the complaint has been designated to be dealt with by one of the people at the council who i have in writing that the bailiffs can charge in accordance with law, i have pointed out many a time that their fees are made up as no levies have occured. So i aired my displeasure at the complaint not being handled impartially as he is onep person i am complaining to.i also asked who do i complain about him to. The Ceo Pa just said basically dont mither me anymore, speak to our corporate complaints department.am i getting the runaround?

[renegadeimp]

Have you got your MP involved yet?

[Woodi79]

Hi Woodi

 

Ring the CEO's PA, say to her, if she can't get some one independent to look into the matter, can she give that to you in writing. You will take that as the Council's final response on the matter, so you can complain about the Council and CEO to the Local Government Ombudsman.

 

http://www.lgo.org.uk/making-a-complaint/

 

Will do first thing tomorrow,ive already looked at lgo complaints and they say to go through council first,i which i have but the outcome

ninevitably will be in their favour without any independant reaponses,guess im learning the hard way! Thanks

[Woodi79]

Have you got your MP involved yet?

 

No,would it be my local mp in England or where i used to live in Wales? And what can they do? Getting in deep now,feeling unsure, mps CEOs, who next!!!

[renegadeimp]

Get both involved. Your council seems to be trying to evade responsibility. Therefore you need to go higher and higher.

[Woodi79]

Ok,feel out of my depth but you are right and i guess if im successful it may help someone next time they want to make an example of someone.

[rebel11]

Just type in your postcode:- http://findyourmp.parliament.uk/

 

No,would it be my local mp in England or where i used to live in Wales? And what can they do? Getting in deep now,feeling unsure, mps CEOs, who next!!!