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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Kensington SPO ***Resolved***


markez78uk
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You should be OK for a week or so, let's wait and see what the response is to the FOS and your letter. Knowing Kenny's they'll take it right to the wire before seeing sense.

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I know they have already stated there is no other options :(

 

the good news is court order in fully up to date and I have proof of the blocked online payments :)

 

hopefully I have enough to show judge .

 

And I've paid extra and will be paying extra end of this month .

 

The cmi +200 is 892 and I'm paying 1000 .

 

I hope the judge see we have being trying .

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  • 2 weeks later...

The court bailiff has just dropped a letter off stating eviction is on !

I called local court and it's still active!

Called the bailiff and he has said its still active !

 

Called eversheds and they state it was canceled on the 18th !

They had emailed the court.(I have also received written confirmation they canceled it on the 18th !

 

Called the court back and try haven't had an email .

Called the bailiff back and he said give eversheds his mobile number.

Called eversheds back and they said they will contact the court and the bailiff.

Let's see what happens now.

 

I have also informed the fos it's still active as if 11 0 clock today - awaiting a response .

 

10am I was over the moon and by 11 I'm down in the dumps again as the eviction date is just around the corner .

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Stay over the moon the following is all that matters......

 

" Called eversheds and they state it was cancelled on the 18th ! They had emailed the court.(I have also received written confirmation they cancelled it on the 18th !"

 

Andy

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Hi, you could always take the written confirmation of the cancellation to the court office

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Just an update .

The bailiff has now got the confirmation of the cancellation of the warrant .

no eviction at the moment . Whooooo

I now have to await the fso decision of the complaint .

 

Kenny's have stated that there is no arrangement on the account at the moment ?

Even tho the court order states cmi + 200

 

As the arrangement defaulted when I paid late and this canceled the arrangement .

even tho the court order is full up-to date now ?

 

And I may be charged £40 a month arrears fees :(

 

Regards

Mark

Thanks for all the help and input guys and girls

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The court order overrides any arrangement that Kenny's might want ! - stick to what the court ordered you to pay (and any extra that you want to pay) and then write and remind them that their request to deviate from the court order will result in your advising the court of their intention. If you need any help with that letter I'd be delighted to draft one for you :)

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Hi ellenn

That would be great

 

Can I ask the judge to change the order ?

As I'm paying them weekly now as I get paid mid month .

and the court order is the 1St of every month .

 

The Cmi + 200 + the little extra I have been paying will be in the same calendar month that it's due . ?

 

One last thing .

They have upped September's cmi from 692 to 736.oo as they haven't received my new buildings insurance policy ( I'm emailing the fos a copy tomorrow so he can send it to them .

So they better reduce the cmi back down .

 

I've also noticed when we went to court in June .

The cmi was 688 and then in July they upped it to 692 ?

This apparently covers the doctor's costs of 180 + 65 for having to attend court in June at my n244 hearing :(

 

I know it's only £4a month but over thé remaing term of 21 years ?? !

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Doctor's costs ????

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I paid in full yesterday the Cmi + the extra due under the court order

 

My account is fully up to date and ahead of the due payments under the court order.

 

Kenny's stated yesterday they may still go ahead with the repossession once the complaint has been evaluated . Due to my late payment in July :0

Can they do this ?????

I paid August and September's payment on time !

 

Thanks mark

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Kennys are taking the proverbial.

 

What you need to do is write down the latest misbehaviour on their part and present it to the judge at the next hearing, showing that you have done everything in your power to abide by the court order and they have done everything in theirs to frustrate your efforts.

 

I would also state in writing to Kennys that you are updating the FOS with their latest misbehaviour.

 

Don't let them get you down. Also, if you phone them, gently remind them the call is being recorded and will be used as evidence if necessary in a court case.

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  • 2 weeks later...
  • 8 months later...

good afternoon

 

im writing a letter to kennys to ask if this months payment can be paid at the end of the month instead of today

 

 

my wife lost her job 3 weeks ago and hasn't been paid yet

but she has been offered a new job starting on the 5th of june

and will be getting paid at the end of june

 

i haven't missed any payments since last year and i have paid them cmi + extra £200 every month

the payments are taken the first of the month . which is today

 

i will be offering a double payment end of this month .to cover 1st of june and then they will have end of june to cover 1st july payment.

 

my worry is as i have a suspended poss order

kennys will just enforce straight away as junes payment will be late !!

 

my wife lost a £700 a month job and her new job at the is secure and will be £1300 a month so moving forward we can afford the cmi + extra no issues

 

Please CAN I KINDLY ask for help with the letter

Regards

Markez

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How much were the arrears when you made an arrangement last year ? how much are they now ? if they can see you have reduced the arrears then they would be silly to take further action.

 

 

I will draft a letter for you shortly.

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hi Ell

the arrears where £28852 may 2016

 

as of today the arrears are £27115

of which i will be paying £869.00 at the end of june instead of the 1st of june

Thanks Once again

 

its a pain but my wife has taken this new job at the nhs and was offerd it on 12th may but has to go through checks and medical stuff before she can work

 

we do have her old p60 along with offer of new job if needs be

 

i just hope they give us 4 weeks to make the double payment :(

 

then going forward in july we will be fine

 

Thanks once again

Markez

 

the above is approx as im at work and will need to go through my letters

regards markez

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Hi, draft letter affixed. Make sure you enter the surname where I have put Mrs xxxx then send by special delivery and check it has been signed for a few days later.

Markez 1st June letter.doc

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i could offer £100 a week token payments starting 5th june until the end of the month and then pay the outstanding ? as a goodwill gesture or should i just stick to offering double at the end of the month ?

 

obviously this has only occurred because my wife hasn't had an income since

- early may and we have been struggling we thought she would of started the new job 3rd week in may and been able to get at least a 2 week wage under her belt

 

i made the full agreed payment for may on time so this is our first glitch since September 2016

 

the payment is due 1st of june cmi + £200 for arrears and also i will be paying 30th june cmi + £200 for arrears to cover 1st of july payment then the end of every month thereafter covering the due payments on the 1st of each of the months

 

thanks so much for the letter

i will get it sent off tomorrow 1st class recorded

regards

Markez

 

Once again thanks for your help 5* as always

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letter posted

i have the receipt

thanks again ell

can i ask why it would be be silly to take further action. ?

as it does make me 3 weeks late on the court order and knowing kennys 10 mins late and they go straight for eviction

regards

Markez

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It would be silly because you have given a good reason and the payment is made in the same month it was due i.e. not technically a month late.

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did we ever get any reclaiming done, save looking back 8 pages....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry DX no i didn't i was trying to get the order sorted at the time and was in a bad place , will try to sort that soon , at this moment im just hoping i can get the proposal accepted for double payments this month.

Regards

Markez

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