Jump to content


  • Tweets

  • Posts

    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • Atsushi Katsuki tells the BBC the firm sees the sober generation as both a risk and an opportunity.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Pay Day Loans - damage to your future credit rating


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3222 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I notice how wonga actually avoid the question of 'can taking out a wonga loan affect my credit rating'

 

Same with PDUK. They state 'MAY' not 'WILL', so they cant get into trouble.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • Replies 267
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Dammit!

 

Got lots of emails detailing various spurious charges IF I was to default but have lost the ones with reference to credit files! Must have happened when my email acc changed!

"In this situation, you know what you have to do? Just keep swimming, swimming, swimming." Dory - Finding Nemo.:wink:

Link to post
Share on other sites

Surely still misleading given the circumstances of those applying for credit and being declined

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

Not really misleading technically, when they say MAY or MIGHT. Not will or guarantee.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Back in 2012.

Misselling based on emails being sent to many people for a time in 2012

Historic,maybe,but how many people took the view these will improve my credit file.

And went for it.

Paid them off perfect.Happy thinking this will now improve my credit rating.

Only to find now,that this really trashed their chance of getting big finance in the future.For mortgages etc.

 

http://www.dailymail.co.uk/news/article-2237712/Wonga-sorry-sending-emails-implying-loans-wonders-peoples-credit-ratings.html

 

Comments.

Sorry for the emails! it was an old email! Is it really relevant if is is an old email. If the information is wrong and misleading now was it ever true?

 

Vulnerable individuals would probably be taken in by them. If the email was not true and was factually incorrect about a Financial product, then sorry isn't enough is it? It is a product missold and the FSA should be involved immediately

 

And they do not admit how many they sent.

In the past or when the mistake happened.Mistake my hat.

Drumming up business.

Why not make the mistake that reads Payday loans will trash your credit file.

Always perhaps works in the lenders favour not the consumers.

 

Most banks will have what they call fatal criteria within their automated credit decision tools.

‘If one of these criteria is triggered, a loan request will be automatically declined. Banks are increasingly including the existence of a payday loan within the fatal criteria.’

Others admitted privately that payday borrowing would count against those applying for loans and mortgages, even years later.

Experian, the UK’s biggest credit reference agency, has begun categorising payday loans separately from other forms of borrowing when issuing credit reports on bank customers.

 

And that was back in 2012.

 

If you ask me Payday loans are the new Lepers of Lending.

I would not touch them with a bargepole,yours not mine.

 

They could and probably will damage your future.

 

I Like that-Lepers of Lending.

Where did that come from.

Are some of you sending telepathic messages to me.

I would not touch them with a bargepole,yours not mine.

 

They could and probably will damage your future.

 

Payday lenders-THE LEPERS OF LENDING.

I may use it more often.

 

Good luck all of you in your quest.

I hope you find what you are looking for.

And somehow teach them a lesson.

The thread is hopefully letting many know about the dangers to their credit file.

And it is nice to see so many people that care about consumers.

Following this very interesting thread closely.

 

 

Edited by tawnyowl
Link to post
Share on other sites

I notice how wonga actually avoid the question of 'can taking out a wonga loan affect my credit rating'

 

Same with PDUK. They state 'MAY' not 'WILL', so they cant get into trouble.

 

Yes, they will say that it was the CRAs that made those statements and not them.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

 

If you ask me Payday loans are the new Lepers of Lending.

I would not touch them with a bargepole,yours not mine.

 

They could and probably will damage your future.

 

 

I Like that-Lepers of Lending.

Where did that come from.

Are some of you sending telepathic messages to me.

I would not touch them with a bargepole,yours not mine.

 

They could and probably will damage your future.

 

Payday lenders-THE LEPERS OF LENDING.

I may use it more often.

 

Nice one, tawnyowl :)

 

It will more than likely catch on !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Interesting reading on the Wonga link, I particularly was amused at the fact that they only had 49 complaints to the FOS, wonder how many complaints were made to the OFT which is the better known organisation (in a wider sense!).

 

Pick and choose comes to mind when reading the FAQs on that link!

Link to post
Share on other sites

Here is one Cagger who found that having PDLs on their credit file affected their mortgage application !

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?395532-Wonga-on-credit-report-affecting-mortgage-application!

 

Hi all,

 

I'm currently going through the process of buying my first property and have hit a brick wall in the application!

 

I am applying for a mortgage through Aldermore. I have 3 defaults on my account but they were all satisfied over 40 months ago now. I declared these on my initial application which was fine. My LTV is 70% as I have a good deposit. However I've now been advised my application has been referred due to the payday loans I took out almost a year ago.

 

I took out these payday loans with Wonga after seeing on their website getting short loans and paying them back on time can improve your credit rating. Obviously now I know this is not the case.

 

I've just had a very tedious call with Wonga who could only say, they can not do anything about my credit now, and to try with another mortgage company. I asked to speak to a manager and they point blank refused which I thought was terrible customer service. I got the names of the people I spoke to.

 

I'm so annoyed, because at the time I didn't need the loans and not did it to improve my credit. I paid all of them back early and never a big amount.

 

Is there anything I can do? I've heard people have managed to get these removed from there credit report due to wonga saying it will improve your credit score, when in fact it doesn't. I'm panicking ill lose my house due to this.

 

Any help would be great, thanks!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

I think the question needs to be asked in what circumstances exactly "may/could" a PDL improve credit!

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

When was that written.

Sometime in 2011.

Was this before payday loans were put separately on peoples credit files.

They are now put at one side i am told.

Which seems to put lenders off lending you anything,even if you have paid them off early or on time.

A payday loan,is a signal.Even if it was for a emergency.

You are not worthy.

You will not pass go.

Your mortgage,loan has been referred,declined.

Where are the warnings.

Having a payday loan,will impair future credit applications.

For sure.

For years and years.

 

Reaction from a lender when a customer told them about this.

I've just had a very tedious call with Wonga who could only say, they can not do anything about my credit now, and to try with another mortgage company. I asked to speak to a manager and they point blank refused which I thought was terrible customer service. I got the names of the people I spoke to.

Despite having a big deposit.

 

WHATt you could not write this.It is like a dream,a nightmare.

For many.

I am spitting feathers writing this.I nearly broke my keyboard.

Bad enough the other day when i discovered Wonga were paying for a program to be made for Channel 5

tELEVISION WENT THROUGH THE WINDOW-I just wish i had opened the window first.

Sorry for shouting.

.

Edited by tawnyowl
Link to post
Share on other sites

 

WHATt you could not write this.It is like a dream,a nightmare.

For many.

I am spitting feathers writing this.I nearly broke my keyboard.

Bad enough the other day when i discovered Wonga were paying for a program to be made for Channel 5

TELEVISION WENT THROUGH THE WINDOW-I just wish i had opened the window first.

Sorry for shouting.

.

 

 

Yes, I think that might have been a good idea, TO !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Ok well I for one took a PDL based on their advice that it "may/could" but really WON'T EVER improve your credit rating!

 

The Martin Lewis link above was correct at the time but now that lenders do treat it differently its out of date.

 

I am willing to lodge a complaint with Wonga (what harm can it do) and see their response and escalate if need be.

 

I wonder about lodging a complaint on the lines of;

 

COMPLAINT

Dear The Lepers of Lending,

 

I write in relation to a number of loans held with Wonga in recent years.

 

You are one of many PayDay Lenders who advise or have advised customers that by taking one of your products this will have a positive impact on their credit report, at no time did you warn me that taking one of your products would or could have a substantial negative impact on the way in which other lenders would view my credit worthiness despite being aware of this fact.

 

Wonga led me to take a financial decision that I would not have otherwise taken based on advertisements and assertions that by taking a short term loan this would have such an impact on my credit file.

 

You will be aware of the Conduct of Business rules laid down by the Financial Conduct Authority which specifically state that "a firm must act honestly, fairly and professionally with the best interests of its client" further the rules state "A firm must ensure that a communication or a financial promotion is fair, clear and not misleading".

 

It is clear that following seeking advice in this matter that having a product from Wonga does not in any way improve credit worthiness given that Credit Reference Agencies differentiate between payday lenders and mainstream lenders. A lender is more likely than not to view a payday loan as a sign of desperation.

 

I applied for my loan on the basis that you suggested that it would improve my credit file. I am frankly shocked that you would treat me in this manner.

 

I now require that you remove all reference of my dealings with you from my credit file as a gesture of goodwill in this matter or that alternatively that you compensate me for misleading me which has caused me to be viewed negatively by other lenders.

 

If you do not agree I look forward to your response including specifically and in detail the circumstances in which a Wonga loan would improve a credit score.

 

I look forward to your response.

 

Just a first draft.....any additions, removals? Thoughts, comments or otherwise?

 

Oli

Edited by orfoster

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

William Shakespeare,comes to mind.

What a letter.Written with a quill,no doubt.

Precise and to the point.

Wonderful to read.

The first of many i hope.Additions i have not.

I can add no more.

The Lepers of lending will be quivering when they get that.

Such good work.

 

“To defend what you’ve written is a sign that you are alive.”

 

I look forward to their reply.

What harm can it do.I do not know.

But look forward to any forthcoming battles that may hopefully arise

I now sleep ready for the morning,when the battle commences once again..

And will not stop till the war is won.

Against the predators targeting our communities.

Wherever they are from.

 

William F Tawnyowl 2013.In The Tower by the sea.

Where the payday lenders probably want to put me.

Edited by tawnyowl
Link to post
Share on other sites

William Shakespeare,comes to mind.

What a letter.Written with a quill,no doubt.

Precise and to the point.

Wonderful to read.

The first of many i hope.Additions i have not.

I can add no more,but will tom.

The Lepers of lending will be quivering when they get that.

Such good work.

“To defend what you’ve written is a sign that you are alive.”

I look forward to their reply.

 

Thanks.

 

I just need someone to tell me that COBS apply to PDL's. Some of the COB rules talk about investment for example COBS 2.1.1 here http://www.fshandbook.info/FS/html/FCA/COBS/2/1.

 

Am I right to quote it?

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

Hi Orfoster.

I am not the brightest about the rules and regulations of COBS.

http://www.consumeractiongroup.co.uk/forum/content.php?849-BCOBS-Round-up-Making-your-bank-treat-you-failry

Seems to be just about banks.

The Consumer Credit Act regulates the payday lenders i believe.

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1466.pdf

And maybe we should look at the rules and regulations of the CFA

http://www.cfa-uk.co.uk/our-standards/codes-of-practice.html

Irresponsible Lending comes to mind.

Failure to provide borrowers with adequate explanations prior to a credit agreement being made.

The explanation that taking out this loan will, not may affect your credit file in the future.Not for the better,for the worst.For years.

It s a minefield of info out there.

We must get it right.

Many people must not know the paydayloans they are taking out are affecting their future.

When they find out it is to late.

Time to spread the message far and wide.

We are not lawyers,just people trying to fight back..There is a problem that has been spotted.

Many people it seems are being turned away for credit,probably for some the biggest of their lives due to these toxic loans.Whether paid back early or on time.Whether used for a emergency or not.

The product is affecting their credit files.

The products from the Lepers of Lending.

Simples.Let us try to get something done about it.

We are metamorphosing.That is all

I am sure your question on COBS will be answered today.

Good heavens CitizenB is about this time of day.Just spotted him on the forums.It is the middle of the night.Thought only owls were about this time of day.

Tawny.

Edited by tawnyowl
Link to post
Share on other sites

Hello tawnyowl,

 

See here for the link on COBS http://www.consumeractiongroup.co.uk/forum/content.php?834-Fair-Treatment-for-Credit-Card-Holders-and-Borrowers.

 

I'll have a look at OFT this morning, I do wonder about arguing its against Consumer Protection from Unfair Trading Regulations 2008 but again we have no direct recourse on this piece of legislation it's up to the OFT to enforce so I doubt they'd enforce.....

 

I can't believe you were awake in the early hours.

 

Hopefully someone else will come along and tell us for sure what we would rely on.

 

Oli

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

Yes orfoster.Went through that about 4 am this morning..

We will get to the bottom of it.

As with the fairness requirements in BCOBS, the fairness rules contained in the COBS principles are hugely powerful. They are capable of being applied to every conceivable kind of wrong-dealing meted out to you by your bank or lender.

 

The fly in the ointment, however, is that there is no right of direct civil action in the courts for aggrieved customers. There is no clear reason why this should be.

Does this mean that a customer who suffers unfairness must hope that the foslink3.gif or the OFT or the FCA will become sufficiently interested to do their jobs?

 

Not necessarily. There is another approach.

Your bank or credit card issuer or lender have a legal -statutory- duty to treat you fairly. This means that this duty is implied into your contract by law.

If you suffer unfair treatment from your credit card issuer or lender then they are probably acting in breach of contract. You can use them in the county courtlink3.gif for Breach of Contract.

 

Where there are clear instances of unfair treatment, suing for breach of contract is likely to be a straightforward matter and in the face of obvious unfairness, there is likely to be very little difficulty in persuading a judge to accept your arguments. Expect your bank/issuer/lender to back down very quickly.

 

So much to take in.

All a load of COBlers to me.

Let us hope COBS applies.To the payday lenders.

To much perhaps for the old owl.But enjoy trying

Edited by tawnyowl
Link to post
Share on other sites

Orfoster I am Just putting your letter on so people can see what you are getting at.Saves going back a page.

Ok well I for one took a PDL based on their advice that it "may/could" but really WON'T EVER improve your credit rating!

 

The Martin Lewis link above was correct at the time but now that lenders do treat it differently its out of date.

 

I am willing to lodge a complaint with Wonga (what harm can it do) and see their response and escalate if need be.

 

I wonder about lodging a complaint on the lines of;

 

 

COMPLAINT

Dear The Lepers of Lending,

 

I write in relation to a number of loans held with Wonga in recent years.

 

You are one of many PayDay Lenders who advise or have advised customers that by taking one of your products this will have a positive impact on their credit report, at no time did you warn me that taking one of your products would or could have a substantial negative impact on the way in which other lenders would view my credit worthiness despite being aware of this fact.

 

Wonga led me to take a financial decision that I would not have otherwise taken based on advertisements and assertions that by taking a short term loan this would have such an impact on my credit file.

 

You will be aware of the Conduct of Business rules laid down by the Financial Conduct Authority which specifically state that "a firm must act honestly, fairly and professionally with the best interests of its client" further the rules state "A firm must ensure that a communication or a financial promotion is fair, clear and not misleading".

 

It is clear that following seeking advice in this matter that having a product from Wonga does not in any way improve credit worthiness given that Credit Reference Agencies differentiate between payday lenders and mainstream lenders. A lender is more likely than not to view a payday loanlink3.gif as a sign of desperation.

 

I applied for my loan on the basis that you suggested that it would improve my credit file. I am frankly shocked that you would treat me in this manner.

 

I now require that you remove all reference of my dealings with you from my credit file as a gesture of goodwilllink18.gif in this matter or that alternatively that you compensate me for misleading me which has caused me to be viewed negatively by other lenders.

 

If you do not agree I look forward to your response including specifically and in detail the circumstances in which a Wonga loan would improve a credit score.

 

I look forward to your response.

 

 

Just a first draft.....any additions, removals? Thoughts, comments or otherwise?

Edited by tawnyowl
Link to post
Share on other sites

I would have thought BCOBs would have been the way to go. I will ask for you :)

 

Although, having said that, I am not too sure now. I have asked others on the site team, but I wonder if it might be worth a call to the FCA ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Well this has stopped us in our tracks.

2 jars of coffee drunk,3 pints of milk,a kilo of sugar.

1 loaf,and a jar of marmite.

Anyone else got any stories of how having a payday loan has affected you.Trying to get further credit.

A mortgage,finance etc.

Any thoughts experiences.

Any news from any of the previous posters.

I asked the question to the FCA on Twitter and someone else.

But no one answered

I feel like Billy No Mates

Edited by tawnyowl
Link to post
Share on other sites

I thought COBs would apply but didn't realise one could't bring a claim under those regulations. So how would one pull up a lender in accordance with the FCA handbook? Using Financial Services and Marketing Act 2000?

 

I'd happily lodge the complaint as long as someone can help with the wording or legal redress points as above?

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

I thought COBs would apply but didn't realise one could't bring a claim under those regulations. So how would one pull up a lender in accordance with the FCA handbook? Using Financial Services and Marketing Act 2000?

 

I'd happily lodge the complaint as long as someone can help with the wording or legal redress points as above?

 

Oh, can you not.. I will start nagging site team for some ideas :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...