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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
    • Read these 6 things you can do to be empathetic to other people’s views and perspectives.View the full article
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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Here: http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/203872-letter-customer-compliance-team.html

 

And although she didn't respond on this forum, it appears to be the same lady posting the result here: Letter from the Customer Compliance Team - MoneySavingExpert.com Forums

 

Hope this sets your mind at rest - as you can see, this lady was very worried indeed and her medical issues probably made her anxiety 100 times worse, but it came good.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

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my daughter rang the office number today, and she asked what it was all about, they said that its a fairly new thing that they are doing and is usually just a random check that she is who she says she is and for her to clarify face to face that nothing has changed. They said sometimes it may be that a report has been made so they follow it up but shes not to worry its pretty much just for her to confirm things, and should only be a 15 minute chat. They were very nice to her and apologised that letter sounded intimidating and that complaints had been made about the wording and they were considering changing the wording. I will post here on friday after the visit to let you know how it went.

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I hope your daughter's now a bit more relaxed about it now, Ruby. I know the feeling, I had compliance from Tax Credit in the past and the wording is rather scary, particularly to vulnerable people!

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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yes she does feel better about it, thanks ErikaPNP, it will be interesting as i have an on-going dispute with the dwp re my IB assessment, no doubt thats not unknown to this officer who is visiting? we have the same surname and its on her claim that she lives with her mother.

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I have heard back from the GMC re the complaint i made against the doctor who conducted my IB assessment and did not report the answers i gave, did not ask all the questions, did not do the full test and on top of this has made several obvious and careless other mistakes in her report. The dwp are accepting her report. The GMC has stated that its investigation consisted of asking her employer/contractor (atos) if they had any concerns about her, and no surprise, there are no wider concerns at all. The GMC has written to me stating this and that should they receive any further complaints re Dr. then they will investigate further, so its VERY important that anyone who has this problem with atos to report the doctor to the GMC, maybe then atos will have to clean up their act and the dwp will have to also. I have now started a campaign for the fair treatment, i believe the way i and many others have and are being treated is against the law for HUMAN RIGHTS, we are entitled to full and proper assesments, my condition is a mental health condition, and in my case i should have been seen by someone appropriately qualified, in this case it was by a disability assessor, which is not the same. Please contact me if you have had an incorrect assessment and have the doctors name and details of the report, i am happy to bring all the info together and submit it to the relevant authority. This situation cannot continue, people who are genuinely ill are being treated like scroungers and liars and its not only unfair but its detremental to their already ill health. Appeals can take many months to come round and the stress and financial strain this causes is not only unjust but unnecessary. Vulnerable people are being targetted to reduce the amount of claims. I am , or can be private messaged here if thats better for anyone who wants or can help.

Edited by ErikaPNP
email address and individual's name edited
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Your details may be on her claim as a person with whom she lives with, but they won't necesserily know anything about your circumstances, no. They can only access an account for legitimate government business and unless they are looking deeply into your benefits as part of the compliance investigation of your daughters, then they wouldn't know about it.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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i guess i am getting a bit paranoid about the dwp, i dont mean to its just how my condition affects me and the effects of the problems atos have caused by an incorrect and unfair test. Its like now i feel i cant trust any of them involved and have an automatic suspicion. i think friday will be fine and i will just be there as i live there lol and so my daughter isnt facing the situation alone, she is my carer at this time although she doesnt claim for that and i dont claim dla, i was on IB until atos decided i didnt need it hence the appeal, my care programme and meds will kick in soon and what i would do without my daughter i really dont know. i have a battle ongoing with atos and will continue to fight them with the help of a very good friend who does a lot in my name so to speak. anyway enough rambling....thanks

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well we waited for the visit today, nobody came, my daughter rang the office and was told that the officer was off sick, they only knew this morning and tried to contact everyone, they apologised and were very polite, my daughter will get another letter for another appt in due course, cant be much to worry about then, as you say it may just be routine after all.

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i lodged an appeal with the dwp in june which they accepted, they began paying me income support at the reduced rate whilst waiting for the appeal. Can anyone tell me what happens next, as the dwp have given me the runaround and i have heard that i should receive a form about the appeal and if i want an oral appeal etc, how long after i lodge for appeal should i get this form? i want an oral hearing as i want to attend.

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Hi Ruby.

 

It's not the DWP that will deal with the appeal, but the tribunals service. The DWP will perform a reconsideration of the decision in house and if they are unable to overturn the decision, they will forward it to the Tribunals Service. The TS will then send you out the forms you mention, and you will receive all papers relating to your claim and the subsequent decision.

 

The delay indicator for appeals cases for benefits is currently 9 months.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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Only for last year - can't find percentage for this year. 43.44 per cent, from April 2008 to October 2008.

 

They will most likely be heard in "order of priority" - that is usually date order, but if anything "jumps" off the paper for the tribunal service as a "special case" it may be heard sooner. The tribunals service have the overall say on this.

 

As above, the indicator of delay for appeal cases is currently 9 months. This is how long it can take, although it will usually be sooner.

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My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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The percentage of wins rises quite a bit for claimaints that go to tribunal with a representative, I think its around 70 percent for IB where the claimaint is represented at oral hearing.

Paper only hearing have a very low success rate, so avoid those.

Note - all posts are my opinion only, and no action should be taken on any advice given without consulting independant advice from a suitably qaulified advisor.

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57.58 per cent are overturned where representatives are present.

 

No figure is recorded for tribunals where claimant and rep attend together.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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57.58 per cent are overturned where representatives are present.

 

No figure is recorded for tribunals where claimant and rep attend together.

 

My last post in this thread where I posted a link to benefits and work to back up the 70% figure was 'moved' by cagbot

 

 

 

But both benefitsandwork, and the disability alliance state up to 70 percent where the claimaint and representative attend are won.

 

Evidence that testing is tough is borne out by the number of people who are successful at an Appeal Tribunal – up to 70% of cases where both the disabled person and their representative attended.
source Edited by saintly_1

Note - all posts are my opinion only, and no action should be taken on any advice given without consulting independant advice from a suitably qaulified advisor.

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That will be 70% of the claims that they are aware of, not the overall figure.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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Medical proof given to dwp will they still go ahead with appeal? since my appeal was lodged with the dwp re my IB i have supplied a letter from my GP and informed them of my new care plan etc with my CPN and Psychiatrist, i saw my Psychiatrist this week and he is writing me a letter for the dwp re my condition and his qualified opinion re work etc, i will get that letter into the dwp this week, will they still go ahead with appeal?? or would the word of a consultant psychiatrist over-ride in this situation?

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Hi Ruby,

 

My son had a medical for ESA as well a few months back, he had a letter from his Dermatologist who just happens to be head of the department here in NE Scotland, and he got his ESA stopped as they thought he was fit for work. Fortunatley he decided to apply for college and got in just before the decision was made.

 

Me on the other hand I had a medical yesterday, and was lucky enough to have a doctor who understood my illness, so Im just waiting to hear about that.

 

Hope all goes well with you.

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It's imposible to say. If the letter from the consultant is enough in itself for the decision to be overturned, then it will be overturned during a reconsideration performed by DWP. If DWP have already performed a reconsideration and not overturned the decision, they will have already submitted the case to the tribunal service and the appeal will go ahead, as once it is with the tribunal service, it is out of DWP hands until the tribunal deliver their decision/strike the case out. If the appeal uphold the DWP decision, you would need to re-apply.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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