Jump to content


  • Tweets

  • Posts

    • I have read through a number of similar threads, but one thing i'm not sure how to proceed about is that I live abroad in the middle east and have done for several years. The claim letter was sent to my parents address and I really don't want them to be harassed about this. I am sure I sent the original creditor a registered letter with my change of address but can't find this currently. I am not in a position to pay this, and tend to come back to the UK to see family at most once a year (less since Covid), so not particular bothered about my financial score...more concerned about harassment of my parents. I have not registered on the gov gateway or anything like that.  Details below (as best as i can), and thank you for taking the time to look into it. Also redacted claim form attached: Which Court have you received the claim from ? Civil National Business Centre (Northampton) If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS) Name of the Claimant ? PRA Group (UK) Limited   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 23/5/24   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM Tues, 11/6/24 (19 days)  Thurs, 25/6/24 (33 days)   Particulars of Claim   What is the claim for – the reason they have issued the claim?  The Claimant claims the sum of £7926 for an outstanding debt owed. On 20/4/18 the Defendent entered into an agreement with Lloyds Bank for a Credit Card under reference [16 numbers]. On 10/5/22 the Defendant defaulted on the agreement with an outstanding balance of £7296. On 28/11/23 the debt of £7296 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the Defendant in accordance with S136 Law of Property Act 1925. The Claimant has instructed PRA Group (UK) to act on its behalf and the CLAIMANT CLAIMS 1. The sum of £7925   What is the total value of the claim? £8481 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? I believe I sent a letter by registered mail of a change in address to abroad in 2021. Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not personally - probably sent to my parents   Did you receive a Default Notice from the original creditor? Not personally - probably sent to my parents   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not personally - probably sent to my parents Why did you cease payments? Unable to afford, living abroad   What was the date of your last payment? Unsure (probably 2021)   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No     Claim form 23-5-24.pdf
    • While we wait for someone to explain how farage is any better than sunak  .. if not worse   One of many likely upcoming belly laughs   Reform chairman Richard Tice has accused the Tories of (reform like) “dirty tricks” after one of his party’s candidates withdrew his papers to stand at the last minute and endorsed former cabinet minister Sir Gavin Williamson. In a dramatic final 24 hours before nominations closed there had been fevered speculation that as many as six Tory MPs and other candidates could defect to Reform after Nigel Farage decided to stand in Clacton and become leader. But instead no Tories switched and Tom Wellings, the Reform candidate for the new seat of Stone, Great Wryly and Penkridge in Staffordshire, quit and put out a statement endorsing Sir Gavin.   Who does he think he is an Anderson, a Carswell !!! was heard at the reform HQ pub ... as Candidate brushed aside by Farage in clacton to run as an independent    Tice accuses Tories of ‘dirty tricks’ to persuade Reform candidates to stand down WWW.INDEPENDENT.CO.UK Exclusive: A furious row has broken out after a Reform candidate’s last minute defection to the Tories   :ROFL  
    • See what you think of the attached. I have to do some proofreading of an English grammar book for an Italian publisher this weekend - for money! - so I'm afraid corrections and suggestions will come in dribs & drabs.  I've totally knackered the layout, the numbering and the order of your Exhibits but there will be several versions done so don't worry about that ATM. Your arguments are superb. What is less superb is the way you jump from one to the other and back again, so I haven't changed your words, but I have moved the paragraphs around and given each section a heading. New bits are shown in red. Crossed out crossed out in black is something you've quoted from the government Code of Practice, but that has since been withdrawn so unfortunately that argument has to go. Your paras 7 & 8 don't harm your case but to me are waffle and can go.  Keeping the arguments clear & concise will always impress a judge. IMPORTANT - did you ever send Simple Simon a CPR request?   Defendant's WS - version 2.pdf
    • Björn Ulvaeus appeared on stage in East Yorkshire at a conference held at the Bridlington Spa.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Thames water-Moorcroft debt collector-Asking lodger to pay debt


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4050 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 105
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

didn't see any butt kickin.....just caggers giving their opinions and advice, and the OP having the option to do as they please with it. but then maybe I am thick skinned....don't take offence easily and just welcome all comments and take the good ones and iggy the ones I don't agree with........its simple really.

Link to post
Share on other sites

I don’t understand – why the ‘prove it’ letter? You know what the debt is actually about and whose responsibility it is, so why beat about the bush? It situations like this, relying on standard templates is lazy and pointless – and disingenuous, as you most certainly do know what it’s about.

 

Deal with the idiots head on!

 

You need something a bit more direct, that states clearly the debt has nothing to do with you, that it was the landlord’s responsibility, and that you are reporting them to the OFT fand ICO or breaches of debt collection guidelines and data protection breaches. Reiterate that they are already fully aware that you are not the debtor, and it was not and is not your responsibility to deal with the landlord about this. State that any further contact with you will be considered criminal harassment, and you will contact the police.

 

Okay - I have no background on dealing in such situations and hence had a happiest time of the day when I got the link to the "Prove it" letter and fellow members asked me to us it as the first correspondence. I am confident in sending it as a standard template would have prevented my newbie wordings to be passed on to Moorcrap or TW hence minimizing the chance of them coming back !

 

But I somewhat agree that it *might* (no offence to ncm-000 or others) be a better idea to mold the letter a bit tailored to my situation?

 

I don't use templates - I prefer really stinking letters! - but bowcreek is new and I know that some new members prefer to work with templates. The templates given on the forum are always accurate in what they say.

 

Thanks and agree with you Desperate Daniella. I would have preferred to use the Prove it letter. But I can attempt to write down a tailored version of the prove it letter by stealing the lines from various posts mentioning various "laws" and doing a bit of bodyshop work on the letter.

 

Can post it here before I send it over for experienced members to review.

 

Would that work for you guys . Hoping that I am not being a pain !!

 

Glad to be part of this forum at right time....

Link to post
Share on other sites

An email is a document and even with an automated reply its proof they received it, but if you prefer paper trail then any letter IMO is best sent recorded so you can know when they received it etc. I would write to TW directly and ignore the moorcrappers as I cant abide DCA's, also TW should advise them of any query, especially as your not the homeowner and have paperwork to prove its not even your debt.

 

Thanks Ruby_Tuesday for quick turn around..

Link to post
Share on other sites

But I somewhat agree that it *might* (no offence to ncm-000 or others).

 

None taken, you are new here so I offered the simplest route, does not mean it is the most appropriate.

 

I would have preferred to use the Prove it letter. But I can attempt to write down a tailored version of the prove it letter by stealing the lines from various posts mentioning various "laws" and doing a bit of bodyshop work on the letter..

 

Bespoke letters are always better than templates, but hard to write and many do not feel confident in doing so.

 

Can post it here before I send it over for experienced members to review.

 

Standard practice, I am sure one of the 'Big Guns' will be more than pleased to assist you with the letter.

Link to post
Share on other sites

Never a pain – all the input so far from everyone has been more than useful, and it’s all going in the right direction.

 

The Prove It letter would have certainly worked long term, no doubt, but as you are the innocent party here, you can make your case in such a way that if they persist in harassing you, you can go for the jugular.

 

CAG’s a community, everyone’s always learning, and not everyone is on here 24 hours a day.

 

Yes, post up your letter. Sure it will be great. Don’t hold back! State the facts and produce a timeline of events that leaves them in no doubt that you know what you are talking about. That’s the real power.

Link to post
Share on other sites

None taken, you are new here so I offered the simplest route, does not mean it is the most appropriate.

 

 

 

Bespoke letters are always better than templates, but hard to write and many do not feel confident in doing so.

 

 

 

Standard practice, I am sure one of the 'Big Guns' will be more than pleased to assist you with the letter.

Happy to help with a letter if needed,!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Thanks Brigadier - Did you mean you can draft a letter ?

 

Yes certainly! Just add any more details that might help here and I will draft a letter for you.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Okay - Please don't beat me with a stick and excuse me for my ignorance..! While writing a response to Bregadier to provide more details for writing the letter, I took out the letter from my file which I got from (PLEASE NOTE) - "CWC - Debt recovery Specialists" and not Moorcroft... in december. So it was actually CWC and not Moorcroft who sent me the letter and whom I had spoken with.

 

BUT

 

The reason I started mentioning about this company called Moorcroft right from the beginning of this thread, is that recently the texts and Automated calls which I have been getting are from Moorcroft - in which thet are asking to respond with my e-mail address and have also given an account number regarding which they want to get in touch with me...and I thought it was Moorcroft only which issued me that letter in the beginning! Apologies...!

 

So now I am getting the calls and texts from Moorcroft to which I haven't responded at all. It has the account number different from the one mentioned in letter from CWC. But I am 99% sure that its the same case which CWC was handling which has now been passed onto Moorcroft to work on ...

 

So ideally I haven't had any confirmation or communication with Moorcroft to know for what are they trying to get in touch with - What should I do? Should I contact them back with my e-mail address ? Should I call them? or should I enquire by logging into their site using the given account number in texts?

 

I can't write a letter to Moorcroft without any confirmation on what they are chasing me for - formally..!!

 

Sorry again for confusing you all :(

Link to post
Share on other sites

Yes a ''prove it'' letter to Moorcrap is needed do you want me to draft that for you?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Yes a ''prove it'' letter to Moorcrap is needed do you want me to draft that for you?

 

Until Moorcroft shows it’s hand, and you know they’re chasing the alleged TW debt, there’s nothing to prove!

 

Suggest the letter simply goes to Thames Water if they are the only ones you have had proper correspondence from. So was it CWC chasing you rather than the landlord? If so, that’s Thames Water themselves chasing the wrong person!

Link to post
Share on other sites

Until Moorcroft shows it’s hand, and you know they’re chasing the alleged TW debt, there’s nothing to prove!

 

Suggest the letter simply goes to Thames Water if they are the only ones you have had proper correspondence from. So was it CWC chasing you rather than the landlord? If so, that’s Thames Water themselves chasing the wrong person!

 

Yes a ''prove it'' letter to Moorcrap is needed do you want me to draft that for you?

 

Thanks for being patient !

 

Agreed, Moorcroft haven't formally showed their hands saying they are chasing me for that debt or whatever and I haven't spoken/contacted them yet either.

 

They have just been sending me texts to keep in touch regarding account number mentioned in the texts. So I can't issue a prove it letter at the moment to them.

 

Yes, I had spoken with CWC earlier and the letter was issues by them only...back in december.

Link to post
Share on other sites

As there seems to have been a heated debate here about what bowcreek should or shouldn't do, I thought I would offer my two'penneth!

 

bowcreek mentioned about info on his/her credit file in post 1, I am not aware that water companies register an account with CRA's , mine certainly isn't but I'm not with TW. So I would suggest checking this to make sure.

 

bowcreek has also moved out of the house and never had an account with TW so why bother doing anything at all? As the landlord advised, I think I would ignore them!

 

Were you on the electoral roll whilst you were living at the address bowcreek? If you were, this is most probably how Moorcroft got your name and wrote to you hoping you would pay up!

Link to post
Share on other sites

Evening Dotty! Nothing heated here, just a bit of equine guffawing and tomfoolery. :-)

 

Moorcroft hasn’t written, it’s CWC (ie. Thames Water’s in house debt collector) that has written – Moorcroft is bothering the OP but hasn’t properly revealed why yet.

 

As you say, I think TW is fishing for someone to chase for the money, and as Moorcroft is not involved but is harassing the OP, I think he has every right to complain about this and put his objections forward. Getting a resolution in distressing events like this is only fair, and a nasty letter can be fun to do... especially if they don’t go away and it then becomes criminal harassment.

Link to post
Share on other sites

Hi DonkeyB,

 

post one states that Moorcroft have written on behalf of TW, I'm assuming that TW wouldn't write to anyone else apart from whose name is on the bill, if they have, wouldn't that be a breach of Data protection? Moorcroft don't care and will harass anyone that is likely to pay up.

 

I agree, everyone has the right to complain, I just like to do as little as possible and Moorcroft won't be losing any sleep over this!

 

If the OP recognises the numbers when Moorcroft call then they can easily be ignored and they will soon get fed up of calling.

Link to post
Share on other sites

Having received calls on my mobile about debts that aren't mine, I would think twice before assuming that texts that you have received are in any way related to any letters that you have received from some-one else!

Link to post
Share on other sites

as Moorcroft is not involved but is harassing the OP, I think he has every right to complain about this and put his objections forward. Getting a resolution in distressing events like this is only fair, and a nasty letter can be fun to do... especially if they don’t go away and it then becomes criminal harassment.

 

The texts I have received are as follows:

 

Mr.xxx, pls reply with your e-mail address so we can get in touch re:Moorcroft acct#xxxxx or call 01614752979.

 

The first text was received on 3rd Apr and another reminder with same text was received on 9th Apr. Meanwhile I got an automated call as well "asking me to confirm if I am the person they are asking the name for.." by saying yes or no .!! I just hung up..!!

 

Not sure if with this I can still send them a letter and this can be treated as harassment? Its true that I don't know why am I getting these calls and texts to get in touch for. !! (But tricky bit is I know it would be for Thames water matter).

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...