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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
    • Punters are likely not getting the full amount of alcohol they are paying for, a new study suggests.View the full article
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nationwide Building Society again. A law unto themselves.


notNBSagain
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  • 3 weeks later...

Hi! Does anyone know if eale has changed his Email address again or is he just ignoring me?

 

The incompetents are still writing to my DEAD wife evenafter promising they wouldn't. Problem is that Writing to someone who has beendead for over 22 years is much too good a beating stick to never use again.After all their game is to cause STRESS and ANXIETY to their errant members ISN’T IT.

Do they have commission payments and monthly quotas in collections as well as in sales?

 

notNBSagain

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Hi Conniff,

I've been thinking the same thing However, I've just sent it to the Ombudsman, so I will give it a few days to see what happens first and see if his secretary gets back. It's never him. However, this time he was a copy on my email to the OFT about this.

 

Thanks again

 

notNBSagain

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  • 2 months later...
  • 2 weeks later...

Any updates on this one, as I have just fired off an email, as Nationwide, are one of the most difficult people to deal with, and why do they insist in you phoning them, all the time, is it because they don't want to leave a paper trail.

By the way FOS said that the charges were fair, because of the court judgement in 2009, they are useless as well.

LilythePink

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If you are worried that they don't want any comeback on what they say, then get a phone recorder or give them your mobile number if that has a recording facility. You don't have to inform them that your are recording them.

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It is because they are so nasty, and virtually bully you into paying more. If I have set a SO up to pay them, that is all they need, I don't know why they always need to talk to you.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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Because it puts them in charge when they talk to you, they like to be the top dog. If you have to contact them, then just do it by letter and ignore all their requests for a phone call and if they call you, then you just say 'in writing only please' and put the phone down.

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They are still ringing, even though I have sent letters, emails, and hung up on them. 3 - 4 times a day with a recorded message, to ring them.

It is driving me crazy. Don't know what to do next, even the other morning, and turned the hairdryer on next to the phone, it just shows how desperate I am getting.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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  • 1 year later...

I don't think so, if they were, they would need to identify themselves as such at the bottom of any letter head.

 

I can see no connection other than their being a firm that Nationwide use for legal purposes.

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Shoosmiths are a big organisation who chase money for banks and building societies (amongst others), they also deal in repossions for said institutions. Not a nice bunch to have to deal with.

 

They are not part of the bank so do not need to state that on their paperwork. They act for the bank.

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Thanks for rapid response citizenB.

 

 

 

It's just that they have several ex nationwide staff at Northampton Shoosmiths and they, are just as incompetent as Nationwide and seem loathed to put any defence before a Judge, preferring to use Northampton County Court Business Centre to railroad things through with a Clerks Rubber Stamp rather than allowing people a hearing.

Also Their staff don’t like taking ownership of their letters with a wet signature and sign Shoosmiths . This means to me that there is something wrong, like the claim response pack they recently sent me that was over two years old that had a court number but came from Shoosmiths directly to me, bypassing the court and requesting I sent my defence directly back to them. Not surprisingly when I phoned the court I was told that it had expired. How could they get a genuine court number for it without the court contacting me for a response and then nothing happening for over two years?

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Hi notNBSagain.

 

As always thank you for the donation, that helps keep the site going so more people can get advice

 

OK your situation is confusing.

 

Have you received a court sealed N1 claim form?

If so, when and what happened?

Have you checked the trust register to see if there is a CCJ outstanding?

 

FYI it is common practice for banks and dcas to issue claims through the Northampton Bulk Court.

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Thanks for reply SabreSheep.

The claim goes back to February 2013.

Shoosmiths are trying for a CCJ, this is inorder to get an attachment to my home for £3000 overdraft on my old flexaccount which they closed a few years ago. I never saw an N1 claim form or court response pack until Shoosmiths sent it to me last week They favour the Northampton County Court Business Centre because if you don't return a defense the CCJ is automatically issued against you without any need for a Judge Nice and simple. The time I received a CCJ before from the same court Northampton County Court Business Centre the court sent me a N1 claim form or court response pack with 14 days to respond which I did, the case was transferred to my local court and I saw the Judge.

The time before this the N1 was sent to my home and the defense had to be sent back to the court. However,, this time Shoosmiths want me to send the defense back to them NOT to the court. I feel that if I did that would be the last that I would see of it and that the CCJ would be automatically issued without any defense. The claim number is genuine and known by the court but the documents have taken over two years to reach me via Shoosmiths. I therefore phoned the court and was told that the claim had expired and would have to be put before a Judge in order to be reinstated.

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