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    • Thanks for that. I will give them till Tuesday. Thanks for your help, very much appreciated. 
    • Ok thanks for that, well spotted and all duly noted. Yes they did eventually submit those docs to me after a second letter advising them I was contacting the ICO to make a formal complaint for failing to comply with an earlier SAR that they brushed off as an "administrative error" or something. When I sent the letter telling them I was in contact with the information commissioner to lodge the complaint, the original PCN etc quickly followed along with their excuse!
    • its not about the migrants .. Barrister Helena Kennedy warns that the Conservatives will use their victory over Rwanda to dismantle the law that protects our human rights here in the UK.   Angela Rayner made fun of Rishi Sunak’s height in a fiery exchange at Prime Minister’s Questions, which prompted Joe Murphy to ask: just how low will Labour go? .. well .. not as low as sunak 
    • From #38 where you wrote the following, all in the 3rd person so we don't know which party is you. When you sy it was your family home, was that before or after? " A FH split to create 2 Leasehold adjoining houses (terrace) FH remains under original ownership and 1 Leasehold house sold on 100y+ lease. . Freeholder resides in the other Leasehold house. The property was originally resided in as one house by Freeholder"
    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
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Not sure where i stand on TV return/repair


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The more I've gooled the problem with my tv, found out it actually quite a common fault throughout their entire range from up to 3 years ago. I cannot understand the reasoning of charging me before hand on what they already know is a common manufacturer fault. I know its not a massive amount of money, but in these times I (as does everyone) need every penny. Would be more than happy to pay if it was a fault of my own

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I had a similar problem with a TV from Argos a couple of years ago.

They sent someone to collect it.

Provided a loaner TV.

Contacted me 3 weeks later saying they couldn't repair it. Collected the loaner TV and sent me full refund.

Thats what I call customer service.:-)

 

yes this is the way things should happen

 

atleast curry's are now trying they were terrible

 

not like comet that dont give a damn.

 

still needs a wee bit of improvement though esp on this dep issue.

 

what concerns me too is once Gary Perryment gets involved it seems all things come from his interpretation of the various 'rules'

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have a read of this surfer...

 

http://www.guardian.co.uk/money/2011/feb/05/how-long-electrical-goods-guaranteed

 

Yes we are in the EU, but as Paul correctly pointed out (most, if not all) the benefits under the UK SOGA surpass all of that of this new EU directive. I believe that no court in the UK will apply the rules of the EU directive for this reason. In the UK, the SOGA is the recognised standard.

 

A agree but the directive is in addition to our own SOGA which is excellent. There is no judge in the Uk that would go against an EU directive as it is law and I maintain that the OP can use the directive.

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Had a interesting chat with one of my managers this morning, surely charging me before they look at the product is illegal.

 

If I'm unable to afford 95 does that give them the right to ignore their responisbilities?

Its quite obviously a well documented manufacturer fault, and they have admitted they still have a responsibility to fix.

 

Why should it cost me a penny if the fault is not my own. I can't afford it, so that means I'm stuck with a broken tv and have no rights?!

 

Surely that's agaisnt some law.

 

At argos we don't don't charge the customer until we test the product and find out what the fault is.

 

Surely this should be standard procedure?

 

Would love an opinion on this.

 

Also, pauls comment about a refund from the manufacturer, logik is currys own brand

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