I ordered a hot tub from Currys, via my creation account. It arrived on 8th January 24, 10th Jan realised there were 2 punctures when started to fill it. Contacted Currys on line to return it. DPD came on the 15th to collect it, in a van , obviously refused to take it as too large! Trying to explain to customer services that it's classed as white goods, it's on a pallet, very heavy and needs a lorry to transport it. been told on 5 separate occasions it's been dealt with and I will receive an email with date/ time of collection! 15 phone calls now, either cut off or on hold, it's beyond a joke. Just want it off my drive and cancelled with creation & Currys.