Anyone work for Tesco?? Answer this

[Guest ian cognito]

While we're talking unfair charges, can anyone tell me why it costs £5.99 to have your shopping delivered from Tesco at the weekend and only £3.99 mid week? I may be being a little naive here, but does petrol costs more at weekends? do deliveries take longer at 3 O'clock on a Sunday afternoon than 6pm on a Wednesday? they couldn't possibly be profiting from the fact that more people WANT their shopping delivered at a weekend could they, or perhaps us working folks are subsidising those who don't work and are at home to receive their shopping on wednesday lunchtime!!!

 

So Tesco just sent me a £10 voucher to encourage me to return to internet shopping then want £6 of it back to deliver - where's my car keys?, I'm off to Asda!!!!!

[BaldyBaldwin]

its to encourage people to have there home shopping delivered during week days, because there stores are so busy at weekends and they dont like there staff clogging up the aisles with the large home shopping trollies, and also it frees up the staff at weekends for other duties i.e. restoking shelves and standing around in groups chatting.

i wish there was an asda near me, we are surrounded by bloody tescos, and they have just opened a metro at the top of my road, so that should see off all the surviving small shops, thanks tescos, just what we wanted

[Guest littlesally]

Also, staff are paid more on Sundays, so it would cost them more to deliver then than any other day.

[phunkeymonkeh]

Exactly.

 

The staff would want more to work on Weekends (as im sure most would)

[Guest ian cognito]

ah but the extra £2 applies to fridays, saturdays and sundays so thats that idea blown out of the water!

 

Went to Morrisons in the end, much cheaper and a very nice cafe!!!

[gizmo111]

Think they can charge what they want - it is up to you if you accept it or not - there is choice in it and for me paying £5.99 is worth it as else I would be wasting 2 - 3 hours going around that stupid shop.

[Guest ian cognito]

yeah with you on that I suppose Gizmo, apart from when you order a turkey and they substitute a bag of chicken legs!

[pjdudley69]

This is why I rejigged my shopping day, when I started buying online, to a Weds afternoon - cos I'm a tight sod lol

[BenScoobert]

I've discovered the supermarket is dead at around 10pm on a friday, most people are chilling out or on the p*** i guess.

Its bliss when you are 1 of 20 customers.

[callumsgran]

Our asda is open 24 hrs so we go 5amish or late at night, problem is availability of fresh stock is limited!

[cleungs1]

I usually go to my local Asda at around 9.30pm to pick up all the bargain.

[tim2718281]

While we're talking unfair charges, can anyone tell me why it costs £5.99 to have your shopping delivered from Tesco at the weekend and only £3.99 mid week/quote]

 

It's perfectly normal practice for service suppliers to charge lower prices at less busy times. What's unfair about it?

 

Tim

[ldticp]

It's a service that tesco's offer, they could charge whatever they want for it as it's a service. It's up to you whether you take up the service really nothing to complain about there.

[Allyxia]

Hey join my "i hate tesco" thread and have a rant, youknow I realy should turn my thread into a web site!!!!!

 

God I hate Tesco!!!!!

[alibobsy]

or go on the moneysavers site and get a tesco code to ensure you don't pay for delivery

Personnally I prefer to see the stuff before I buy especially fruit and veg. Much prefer the other shops tho. We mostly use Morrisons and Aldi, plus a couple of local farm shops/ and the local market

[nevergiveup]

If i were to deliver your shopping on a weekend I would expect Tesco to pay me an increased rate per hour, thats passed on to the customer, ok they cud just avewrage it across the week but I guess there will always be moaners. You want it deliverd before 10 pm thats cost more againits very very difficult to arrabge time slots EVERYONE wants there order first thing!

[Allyxia]

Said it before say it again - I hate tesco (even more than Banks!)

[julie1961]

While we are on about Tesco & home shopping, am i the only one who is sick of getting run over by the home shoppers in store, the ones who go around collecting the shopping for internet shoppers? I live very close to a really large Tescos extra store, its a nightmare to park, the road out side my house is very busy & then when you get in the store you get 3 or 4 home shopping trollies blocking every isle & the stuff you are trying to get off the shelf.

I have come to the conclusion that Tesco are trying to force us all to internet shop as they don't care even if you compalin.

[D.R.Burgess]

I realise this forum has been dormant for some time, but I just read the post about staff being paid more on saturdays - you're all 'aving a laff... Tesco's don't pay more to their staff on saturdays... Trust me!

 

The reason it is more expensive is simple and already been mentioned - more demand for weekend deliveries = more scope to charge for it... Why charge the same amount for a Saturday or Sunday when the service is busy as for a Wednesday mid-morning when there's less demand but where they still have to employ staff??

 

This is the question you should be asking is:

"Is paying £5/£6 worth the time I spent fighting other shoppers in Tesco + the petrol to drive there and back? Also, is there another time of the week I can get a delivery when it's cheaper but still convenient?"

[Lula]

Well as this one has been re opened, you can have my tuppeth worth.

 

I now do most of my shopping online at both Tescos and Asda, my preferred delivery is between 10 and 12 on a Tuesday or Wedneday £4 delivery charge but it is worth every single penny.

 

I spend alot less and I dont have to trawl around the supermarkets looking at everything, brilliant IMHO

[davethorp]

I've used both Tesco and Asda (and Asda are actually due to come in a couple of hours) and have never payed for a delivery. Google "Tesco voucher codes" or "asda voucher codes" and enough sites should come up with free delivery codes (though tesco have been getting a tad funny with how many times a voucher can be used lately)

 

I prefer Asda as it's generally cheaper, and if they substitute an item you've ordered for a more expensive one, you only pay the price of the original item you ordered. There was one time we ordered smartprice chicken fillets and it wasn't in stock. The substituted chicken was twice the weight we ordered and about 3 times the price but we still only paid the price of the smartprice

[Simon7685]

I agree, I am now unable to drive and reliant on a disability scooter and live three floors up.

 

I usually have my shopping delivered on a weekend for convenience every fortnight or so. I may cost £5.99 but it's worth it, it would cost me over £6 to get a taxi there and back and the driver wouldn't carry it all up the stairs either.

 

You can almost always get an e voucher off the internet to cover the cost of delivery and a bit more, so where is the problem?

 

Basically free delivery and no hassle, all sounds good to me. As for the original comment about those working subsidising those who don't, well it doesn't merit comment.

 

Without Tesco and Internet shopping some of us would be up a certain creek, without a certain paddle.

 

Simon:)

[revolting peasant]

I've just started working for Tesco.com and my impression is that for £5.00 delivery charge you are getting a bargain. No hassle shopping, it comes to your door in a van which costs about £35,000. Somebody gets paid for walking round the store doing your shopping for you, I get paid for delivering it to you and on top of that there are the team leaders and managers who get paid for making sure it all happens. That works out at at least 3 people in the store alone making sure you get your shopping. There is also the customer services staff on the end of the phone if there is a problem and about £60 of fuel a day for each vehicle. Add it all up - there's no way it comes down to a fiver per delivery.

 

The reason it costs more at weekends - call it time and a half:)

[suzieblooz]

I have worked for Tesco.com for years. The charge was varied across the week because at the very start it was the same charge every day so Monday to Wednesday we had practically no customers, Thurs - Sat we were rushed off our feet. The charge was made cheaper Mon - Thurs to encourage shoppers to change to the quieter days. Eventually Tues & Wed became really busy as it was cheapest. Recently the charges have changed depending on which time slot is used. This was because everyone was wanting early slots. We had 4 vans running to capacity all day, then at night (7pm - 11pm) slots, maybe only 2 vans going out, which meant 2 drivers having to stay & work in store. So again to try and even out the orders they varied the charge. Our store runs 4 vans and we can pick and deliver up to 144 orders every day. The pickers start at 6am and pick for 7.5 hours a day, picking for 6 people at one time. And yes, we do get paid more on a Sunday, but not enough to make up for getting up at 5am!!

[389shell]

Oooohhhhh yer, cheap bread on a Friday night at Asda, you can't beat it!