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    • Ok! Do you still want me to work on that letter you discussed above in post #26?
    • Thank you for posting up the required details and well done for apparently not revealing the identity of the driver. I am assuming you are the keeper? The depth of ignorance of the parking companies is absolutely amazing. The Protection of Freedoms Act 2012 Schedule 4 is the law relating to private parking and allows those rogues to be able to transfer the charge from the driver [whose name they do not know] to the keeper after 28 days . This is dependent on them complying with the Act. So many of the don't and Alliance is no different. It would help if we could see what you appeal was and to post the back of the PCN as it is lacking so much of the wording necessary to make it compliant so that in your case only the driver is liable to pay the charge. And of course just entering the ANPR arrival times means that they have failed to specify the parking time which is a requirement..  Because the car park was so busy you had to drive around for quite a while before finally finding a place to park which is when the parking period may  actually begin. The poor dears at Alliance have not grasped that particular part of the legislation as yet. To be fair the Act has only been in place for 12 years so one must make allowances for their stupidity . We shouldn't really mock them- but it is fun. You weren't to know but the chances of winning an appeal against Alliance and the IPC is around 5%-and that is high for them. If they allow you to cancel they lose the chance of making money and they would have had a field day when you were there with so many people being caught overstaying because of the chaos in trying to find a parking space then trying to pay.  Your snotty letter could go something like this- Dear Cretins, Yes I mean you Alliance. After 12 years one would have thought that even you could produce a compliant PCN. Did you really think I would pay you a penny extra considering the time I wasted trying  to pay with  long queues at the parking machine, then trying to get a signal to call Just Park. On top of that you then had the cheek to ask for an additional £70 for what dubious unspecified pleasure? You must have made a killing that day charging all those motorists for overstaying because the queues to pay were do long and even walking to pay from the over flow parking fields takes time. And yes I did take photos of the non existent signs in the fields so please don't give me the usual rubbish about your signs being clearly visible. Oh yes that £70. Please tell me and the Court whether that charge included VAT and if it did, why am I being charged to pay your vat? I am sure the Judge would look carefully at that as well as the Inland Revenue. The truth is you had no reasonable cause to ask the DVLA for my data given the chaos at your car park and I believe that you therefore breached my GDPR...................... I expect others will give their views as well.          
    • opps this is going to get messy then if they don't refund. you should never keep util accounts in credit.
    • https://www.rac.co.uk/drive/news/motoring-news/new-private-parking-code-to-launch-in-the-uk-later-this-year/ The newly created gov petition 'Immediately Reintroduce Private Parking Code of Practice' is from Stanley Luckhurst, the 85-year-old old Excel Parking took to court. Excel lost the case and the pensioner's been campaigning for regulation of PPCs since this unpleasant experience. https://www.bucksfreepress.co.uk/news/24085471.gerrards-cross-pensioner-takes-nightmarish-private-parking/ I would urge anyone on this forum who supports the petition statement "We believe the private parking industry is trending toward anarchy and must be brought to order by re-launching the Government Code immediately" to sign and share it. 168 signings at 4pm today https://petition.parliament.uk/petitions/660922 If the gov new parking code is not launched before parliament dissolves (for the general election) then the legislation is at great risk of being shelved. And we'll be stuck with ATAs new joint code which does not address motorists issues such as a cap on parking charges, debt recovery or an independent appeal process.  https://www.parliament.uk/site-information/glossary/wash-up/
    • It was mostly taken from credit within the account left over from excess direct debits over the past year. 
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Parking eye (charge notice) passed to Roxburgh UK


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Hello members of the consumer action group.

I have a prediciment and was wondering if any of you could shine some light on my situation as to what you would suggest i do. Here is my situation :

 

I am a door supervisor and around mid december 2011 i was working in manchester city centre. i found a carpark just behind the venue i was working at approx 23:30. the lights on the carpark were all off, the barrier was in the upright position and all bent. the machine attached to the barrier was also off. I then proceeded into the carpark. parked up and went to work. I finished at around 03:00am went to my car and drove home.

A few days before christmas i recieved a letter from parking eye detailing this parking charge notice of £60 which would in creas to £90 and then to £120 if i did not pay this. I thought it was rather odd as it did have pictures of my car ( you cannot see the driver) but no times on dates on the actual photos. the times and dates were typed above the pictures. ( lead me to think any time or date could have been typed there really?)

Anyway i looked for some advice online and was satisfied with the information i had read to just ignore them and get on with my life. I recieved two more letters with the increased charge notices and then no contact was made ever again. Until 6th feb 2012 when i recieved a phonecall from roxburgh UK about a 'personal matter' regarding parking eye. They said they had sent me letters (i have not recieved any from Roxburgh Uk) and that they needed me to give them my address for security reasons. i refused to give them any of my details.

Now they have rang me each day consecutivley since then. what should i do?

 

Any help would be much appreciated,

 

Kind Regards,

 

Martin Jarvis

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Keep an eye on your credit file. Continue to ignore Roxbugh. Deal with PE if you want but read this forum carefully and also the parking charge case involving Parking Eye which is published on the CAGMag

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They cannot affect your credit rating without a CCJ, and they can't get one of those without taking you to court and winning. I have more chance of winning the Euromillions. If they ring again you should inform them that the debt is denied and they should now refer the matter back to their client. Any further phone calls from them will be treated as harassment, and you are prepared to take appropriate action if necessary. DO NOT enter into a conversation with them about the parking ticket. If they try to prolong the conversation beyond you giving them the above statement then end the call. If you can record the call do so.

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I wonder what is the legal position in respect of the passing of personal data from a private parking company to a DCA - or to anyone else, for that matter?

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Hang on to it in case you run out of toilet paper.

 

They are chasing you for an un-enforceable debt. As previously mentioned, the only way they can legally recover this money is if they take you to court. They have a few barriers to cross before they can present a case. If they make the claim for 'breach of contract' then they first have to identify the person who entered into that contract which would be the person who parked the car. That may not be the RK (you I assume). They have no way of identifying that person unless you tell them which you have no legal obligation to do so. If they make the claim as 'trespass', then they can only claim 'losses or damages' which would equate to how much revenue they have lost by you parking there. So for example if the tariff was say £5 to park, that is what they can cliam. They cannot recover a penalty charge under current laws because they have no legal status to do so. So anything they claim above what tariff was due, will be regarded as a 'penalty' and the judge will throw out the claim.

 

Ignore any further correspendence and follow the advice given by Manxred in relation to the phone calls. I would assume given your line of work, you are not easily intimidated.

 

In the unlikely event of you receiving an officially stamped court claim doc through your door, come back an we will tell you how to proceed.

 

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thanks bank fodder and sailorsam. You are right, im not easily intimidated at all and believe if it went to court i could win the said case or indeed as you have said, pay the initial losses ( the actual parking fee of about £7.50)

the only reason i wanted to clarify this is to make sure it wouldnt affect me getting credit in the future for example.

 

Thanks again for your help on this matter. I am very impressed with the wealth of knowledge on this forum and the speedy responses to any requests.

 

Cheers,

Martin Jarvis

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this is the letter i recieved :

 

 

GRAHAM WHITE I SOLICITORS

 

Michael Sobell Solicitor l Manor House I Lavender Park Road l West Byfleet

Surrey, KT14 6ND I Tel: 01932 332020 | Fax 01932 352617

 

Please Quote Our Ref: X3W1478

Telephone No: 01932 332048

Date: 06 FEB 12

 

Dear Mr Martin Jarvis

 

RE: Roxurghe (UK) Ltd acting on behalf of PARKING EYE LTD

Total Amount Due: £177.00

Account Number: 200006/453047

 

You were written to by our PARKING EYE LTD and their agent Roxburghe requesting the settlement of a PARKING CHARGE NOTICE. Due to the absence of payment, or a valid appeal, our Client has instructed us to recover the total amount due as above.

 

ln order to recover the sum due, PARKING EYE LTD may instruct us to take legal action in the county court and to prevent such action, we would invite you to contact Roxburghe on 01932 332048 to confirm your proposals in respect of this debt.

 

Take note; the costs associated with issuing a claim and subsequent enforcement are as follows (These figures are for illustrative purposes only and would only apply in the event of legal action being taken):

 

Claim issue Fee: £30.00

 

Solicitors Costs for issuing Claim: £50.00

 

Judgment Costs: £25.00

 

Warrant issue Fee: £100.00

 

Solicitors Costs for issuing Warrant: £2.25

 

Total Additional Costs £207.25

 

You should also note that any Judgment registered against you could seriously affect your chances of obtaining credit in the future, as this information can be made available to any interested parties via the Register of Judgments, Orders & Fines, and will remain there for 6 years,

 

Please contact Roxburghe upon receipt of this letter.

 

Yours sincerely,

 

 

Michael Sobell

Solicitor

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As you have the time to copy that all out, read other threads headed Roxburgh and Graham White.

 

Note the use of "may" "would" "any" etc.

Nowhere are they saying what they WILL do. I can answer that - nothing, sweet FA!

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Usual PPC bullcrap. These letters will have come from the exact same office as Roxburgh. Nobody called Michael Sobell works there, it's just a made up name they put on their printed letters. If they call you again, just say "I'll put you on hold", place the phone next to the TV or radio and leave it there until they hang up.

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Sobell is a real person, but he doesn't work there, he simply allows Roxburghe to use his name (under the trading name of Graham White, who is also a real solicitor and who's website prominently displays a message that he has nothing to do with this awful company you are being sent letters by). Sobell is under investigation by the SRA for issuing lots and lots of letters threatening court action when in actual fact he (Roxburghe's) has no intention of ever initiating court action. Well, he did try it once, but screwed up the court papers and the claim was struck out.

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  • 2 weeks later...

I have also just had a letter from ROXBURGHE they having sent out the standard letter in relation to an unpaid parking notice and in this letter they have quoted Watteau v Fenwick (1983) a case which relates to owners and agents. (Nothing to do with Parking Enforcement} They say (Roxburghe) that in principle given the facts of that case that the Registered Keeper is responsible for the actions of the agent i.e. the driver and therefore again in principle and in the event of non disclosure the registered owner is liable for the charges. This is not withstanding that when you read other sites in relation to this case they in the main say it was a load of tosh and should have been thrown out but as yet it has not.

In the same post I had a letter stating they were passing my info to their solocitor Graham White if I did not pay.

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They can quote principles and precedents all they like. None of it matters a jot in cases like this. The fact is that the contract, such as it is, is between the parking company and the driver. RK is not responsible.

 

Anything from Michael Sobell at Graham White Solicitors is sent from the same people. File under S for Shred.

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