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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Well, when I got a got last March I was contacted by the head office...Basically to check how i was £££££ doing, and if i was still working lol...

 

Your Advisor will probably keep a check on you. Especially when you've been in a job for nearly 6 months. They will want you to hit 6 months, so they can claim the golden ticket (£££££££££££££££££££)

 

Well that makes sense lol, sounds like them, so after 6 months they don't claim on your behalf anymore? As I said earlier in the post my advisor said she would stay I'm contact me but didnt, which I wasn bothered about as advisors have a lot if other things to worry about, I could of done with it though because I needed support but couldn't exactly ask the head office in another city ( Birmingham I think) so some weeks I was left really struggling while their getting £400+ for me,

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UNIVERSAL JOBSNATCH

The PCS Union has issued guidance to its members (i.e. JCP staff). They say:

“You cannot issue a Jobseeker’s Direction to either require a

claimant to create a profile and CV in Universal Jobmatch or to mandate a

claimant to give us access to their account – this is their decision not

ours.”

Full text of PCS memo here:

http://www.pcs.org.uk/en/department_for_work_and_pensions_group/dwp-news.cfm/id/78E359C6-7B09-4FC6-98EBD4696432C199

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Well that makes sense lol, sounds like them, so after 6 months they don't claim on your behalf anymore? As I said earlier in the post my advisor said she would stay I'm contact me but didnt, which I wasn bothered about as advisors have a lot if other things to worry about, I could of done with it though because I needed support but couldn't exactly ask the head office in another city ( Birmingham I think) so some weeks I was left really struggling while their getting £400+ for me,

 

After 6 months, if you're still in work, they'll be claiming every 4 weeks for sustainment payments.

 

Just got this from some site or other:>

 

Payments

 

There is a three stage payment for the programme:

 

Attachment fee: This is paid to a Prime contractor (see below) when a client is allocated to them. The payment amount varies dependent upon the needs of the client and will reduce over the first three years of the programme. By the fourth year it will cease completely. In year 1, the majority of successful Primes are looking at making an upfront payment to organisations within their supply chain of between £100-£300.

Job Outcome fee: This will be paid to delivery organisations once clients have been in work or on an apprenticeship for a set period of time. For most clients this is six months, for those with greater needs it is three months. For almost all clients the attachment fee is in the order of £1,200, but for those with the greatest need it may reach £3,500. Again the total available sums will vary regionally and be dependent on the price which individual successful Primes have contracted with DWP.

Sustainment payment: This is a payment made every four weeks to delivery organisations who keep a client in work. For the majority of clients this will continue for a further year, but for those in the most need it continues for a further 18 months or two years. The level of this fee will range from £115 and £370 per quarter; again depending on the overall contract price negotiated between the successful Prime contractor and DWP in a specific Work Programme lot or Contract Package Area (CPA).

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After 6 months, if you're still in work, they'll be claiming every 4 weeks for sustainment payments.

 

Just got this from some site or other:>

 

Payments

 

There is a three stage payment for the programme:

 

Attachment fee: This is paid to a Prime contractor (see below) when a client is allocated to them. The payment amount varies dependent upon the needs of the client and will reduce over the first three years of the programme. By the fourth year it will cease completely. In year 1, the majority of successful Primes are looking at making an upfront payment to organisations within their supply chain of between £100-£300.

Job Outcome fee: This will be paid to delivery organisations once clients have been in work or on an apprenticeship for a set period of time. For most clients this is six months, for those with greater needs it is three months. For almost all clients the attachment fee is in the order of £1,200, but for those with the greatest need it may reach £3,500. Again the total available sums will vary regionally and be dependent on the price which individual successful Primes have contracted with DWP.

Sustainment payment: This is a payment made every four weeks to delivery organisations who keep a client in work. For the majority of clients this will continue for a further year, but for those in the most need it continues for a further 18 months or two years. The level of this fee will range from £115 and £370 per quarter; again depending on the overall contract price negotiated between the successful Prime contractor and DWP in a specific Work Programme lot or Contract Package Area (CPA).

 

I see thanks for that info, so on the 6 month mark your ild advisor will get a bonus ir something like that? personally I let ingeus/my advisor claim till the 6 month mark then I withdrawn consent, only because my advisor was ok with me and after that 6 month mark I then wanted to be left alone without that thought at the back of my mind that they were making money on my own success, If itit wasn't for my advisor I would of done it before I got this job, is it the head office that send you letters of in work support and that?

Edited by G4C389
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I've not withdrawn consent yet but I've already told my 'advisor' that if I do get a job I won't be telling them or the Job Centre where it's at - so they won't be getting any payments on my behalf. Actually do something and find me a job and I might reconsider, but otherwise they can go whistle. I also told him that at the first threat of a sanction they can go take a jump too,,,,not sure how it all went down (or if he was even listening) but I'm waiting on my next appointment with him. The first was a group thing so this appoinment I'm waiting for will be our first 1 to 1 - should be interesting..lol

 

I'm waiting on an interview outcome so I might not have to meet him ever again anyway - fingers crossed :-D

 

btw, this advisor is quite a nice likeable chap too. I (i've nothing against him personally whatsoever). He told us that he was on the WP himself not so long ago - I can't help thinking some of these WP workers are as much victims of the system as we are. The WP providers are quids in with these lot. The wages aren't brilliant and they'll be saving 5 grand of that with sustainment payments (if they last that long...lol)

Edited by stikky62
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After 6 months, if you're still in work, they'll be claiming every 4 weeks for sustainment payments.

 

Just got this from some site or other:>

 

Payments

 

There is a three stage payment for the programme:

 

Attachment fee: This is paid to a Prime contractor (see below) when a client is allocated to them. The payment amount varies dependent upon the needs of the client and will reduce over the first three years of the programme. By the fourth year it will cease completely. In year 1, the majority of successful Primes are looking at making an upfront payment to organisations within their supply chain of between £100-£300.

Job Outcome fee: This will be paid to delivery organisations once clients have been in work or on an apprenticeship for a set period of time. For most clients this is six months, for those with greater needs it is three months. For almost all clients the attachment fee is in the order of £1,200, but for those with the greatest need it may reach £3,500. Again the total available sums will vary regionally and be dependent on the price which individual successful Primes have contracted with DWP.

Sustainment payment: This is a payment made every four weeks to delivery organisations who keep a client in work. For the majority of clients this will continue for a further year, but for those in the most need it continues for a further 18 months or two years. The level of this fee will range from £115 and £370 per quarter; again depending on the overall contract price negotiated between the successful Prime contractor and DWP in a specific Work Programme lot or Contract Package Area (CPA).

Self Employment

The payment model also applies if, for the sake of argument, some jobseekers are coerced into becoming self employed, and irrespective of how sustainable the underlying Business Model is, provided that they remain in a Registered Business, will generate £215 to the Work Programme Provider for every 4 weeks. Plus, if the candidate can make up the hours worked to 30 hours per week (through marketing, administration etc), then they can claim Working Tax Credit.

 

Far better that, if someone has a Business Idea, they discuss it with an Independent Professional Advisor in their own time, and develop a Business Plan, rather than simply deal with Welfare To Work Clerks. That way, the erstwhile entrepreneur will at least be dealing with a Professional Advise, rather than with a Clerk within a dubious enterprise.

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do you have to show your WP advisor your job search records?

You have to provide information on the jobs that you have applied for, in whatever way and form that the candidate deems appropriate.... but are not required to provide contact details so that a clerk "may follow up on the application".

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You have to provide information on the jobs that you have applied for, in whatever way and form that the candidate deems appropriate.... but are not required to provide contact details so that a clerk "may follow up on the application".

 

 

ok thanks

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After 6 months, if you're still in work, they'll be claiming every 4 weeks for sustainment payments.

 

Just got this from some site or other:>

 

Payments

 

There is a three stage payment for the programme:

 

Attachment fee: This is paid to a Prime contractor (see below) when a client is allocated to them. The payment amount varies dependent upon the needs of the client and will reduce over the first three years of the programme. By the fourth year it will cease completely. In year 1, the majority of successful Primes are looking at making an upfront payment to organisations within their supply chain of between £100-£300.

Job Outcome fee: This will be paid to delivery organisations once clients have been in work or on an apprenticeship for a set period of time. For most clients this is six months, for those with greater needs it is three months. For almost all clients the attachment fee is in the order of £1,200, but for those with the greatest need it may reach £3,500. Again the total available sums will vary regionally and be dependent on the price which individual successful Primes have contracted with DWP.

Sustainment payment: This is a payment made every four weeks to delivery organisations who keep a client in work. For the majority of clients this will continue for a further year, but for those in the most need it continues for a further 18 months or two years. The level of this fee will range from £115 and £370 per quarter; again depending on the overall contract price negotiated between the successful Prime contractor and DWP in a specific Work Programme lot or Contract Package Area (CPA).

 

I am a little bit confused by the wording of this....how the hell can they claim a payment every 4 weeks for 'keeping' a client in work? surely this is down to the individual keeping his/her job not them!!

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I am a little bit confused by the wording of this....how the hell can they claim a payment every 4 weeks for 'keeping' a client in work? surely this is down to the individual keeping his/her job not them!!

 

How or why they do a lot of stuff confuses me. The word 'advisor' gets me everytime!

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How or why they do a lot of stuff confuses me. The word 'advisor' gets me everytime!

 

Advisor is a word bandied about a lot these days, the people at the end of the phone at my housing associations repair dept, are supposed to be advisors, even though they don't know the difference between a stop cock and a spanner.

For advisor read 'phone jockey'

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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Advisor is a word bandied about a lot these days, the people at the end of the phone at my housing associations repair dept, are supposed to be advisors, even though they don't know the difference between a stop cock and a spanner.

For advisor read 'phone jockey'

Within A4E and Working Links, the Clerks have always awarded themselves the baloneous title of Consultant.

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This morning I was fortunate enough to be offer a full time job, which of course I accepted.

 

Following that phone call, I then rang Ingeus - who after I told I now had full time work which was starting on Monday, still forced me to come into an hour of 'assisted' job search this afternoon and wouldn't let me go until I'd pointlessly applied for a minimum of 2 jobs.

 

Just wondering, now that I've signed off and in full time work, will Ingeus contact my new employer?

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This morning I was fortunate enough to be offer a full time job, which of course I accepted.

 

Following that phone call, I then rang Ingeus - who after I told I now had full time work which was starting on Monday, still forced me to come into an hour of 'assisted' job search this afternoon and wouldn't let me go until I'd pointlessly applied for a minimum of 2 jobs.

 

Just wondering, now that I've signed off and in full time work, will Ingeus contact my new employer?

 

Forced, how?

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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Reba they can only contact the employers if you give the details, if you close your claim for JsA on either the ES40 or ES40s you can simply state starting work over 16 hours, it isn't a requirement to give the employer details.

Congratulations x

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Reba they can only contact the employers if you give the details, if you close your claim for JsA on either the ES40 or ES40s you can simply state starting work over 16 hours, it isn't a requirement to give the employer details.

Congratulations x

 

Thank you,

I ended my JSA claim by calling the in and out of work number, as my JCP adviser told me to, and they took my new employers details. I'm guessing this will be passed onto Ingeus then?

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If you qualify for the Job Grant and run on payments on HB and Ctb then you should declare it closing due to starting work.

 

Unless you have withdrawn consent at the Work Program then yes they can contact and ask for employer details.

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4 Interviews in just over 1 week...

 

1 work trial in February...

 

Passed a telephone Interview, so awaiting Interview with Manager. This month has been a great one!!! Looking forward to escaping Ingeus...

 

I might make a film on it, 'Escape from Ingeus'....Sounds as good as the alcatraz one hey...:lol:

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one of my friends is also on the WP and suffers from bad anxiety problems, he had to attend his first confidence workshop today (im due to start it in a few weeks) and as they had to do something that involved a bit of speaking out loud he walked out and said a member of staff he couldn't do it because his anxiety was playing up. it was volentry (although his advisor told him different) and he has just asked me is there any other help he can get from ingeus to help deal with his anxiety and is walking out a sanctionable offence?

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Hi joeski

 

 

 

 

he has just asked me is there any other help he can get from ingeus to help

deal with his anxiety

I am guessing from the course name (confidence workshop) that this is what the provider considers to be help for your friend's anxiety issues!

There is a huge degree of irony that he became so anxious at what was supposed to be helping him/her with his anxiety that he felt compelled to leave the session. It must be remembered that Ingeus staff are not medically qualified in any way - let alone specialists in mental health. Unqualified people can do more damage than good and it would be extremely insensitive to raise any sort of sanction doubt in the circumstances described.

Should Ingeus attempt to do so I recommend that your friend seek immediate help from the CAB' I would also complain and threaten to contact the press with details.

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