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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Santander/CCM issued claim for car finance on faulty DN/term - refused £1PCM sold it on


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Am I right in thinking that they have 28days to respond to naomi25s' initial defence which had to be in by 13th March?

 

If so, that would mean they have to respond by Saturday 14th?

 

What happens then? Does naomi25 have to do/confirm anything or notify anyone?

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Am I right in thinking that they have 28days to respond to naomi25s' initial defence which had to be in by 13th March?

 

If so, that would mean they have to respond by Saturday 14th?

 

What happens then? Does naomi25 have to do/confirm anything or notify anyone?

 

They have 28 days to confirm to the court if they wish to move forward. If they dont, then it becomes stayed by the court. If this is still with the Bulk issuing centre, chances are they wont let you know in writing.

 

So if nothing has happened on the date it should have, then you will probably need to telephone the court to find out the status of the claim.

 

Other than that, Naomi wont need to do anything. Either side can request the stay be lifted. The claimant to move forward or the defendant to ask for a strike out/dismissal of the claim if warranted. However, I believe that it will need to be done on application (N244) and it will cost.. £40.00 without and £80.00 with a hearing.

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 2 weeks later...

Never fully got to grips with the dates on this tbh lol, last letter said they are awaiting a reply back from santander naomi called the court (thursday 12th rather than friday 13th lol) and was told they have until Wednesday 18th this week to respond.

 

In light of them checking back with Santander for a cca request. Once they find out that there was in fact a request done and not complied with , what would be there next expected decision?

 

Do they have to cease the current case as it shouldn't have begun after a non-compliance of a cca request? or is some other course of action to be expected?

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Thanks asookn. An easy 'fix' for them then. I'll get naomi to look over past letters as I think that they will have acted inappropriately once it was pointed out to them as per OFT 5.4 'Guidance on sect. 77/78/79'.

 

Not really worth more than a brief mention at best I think though. Just enough to have a little prod at them on a legal basis that they have sailed close to the wind.

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Rang the court yesterday, they havent had a response from CCM so its now stayed, i guess its just a waiting game now to see if they respond in the near future

 

Sadly, waiting, is all you can do now. Other than to continue researching for anything that might help if it does go further.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 2 months later...

I'm not sure, legal issues aren't really my thing, but someone will be able to help.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Striking out dispenses with the claim and ends the matter were as a stay indefinitely prolongs the matter until either party takes action.

 

Regards

 

Andy

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Thanks andy. In your opinion would you suggest go for strike out or leave stayed?

 

It's been stayed since April.

 

AS

 

That depends on the merits of your defence and your gut instinct as to how the Claimant will respond, obviously a SO is preferable to leaving it in limbo.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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The defence has been one of their own construction tbh andy.

 

naomi25 had been trying to make payments when santander decided to default (bad one, by a day or two) while ignoring her attempts to make some kind of payment.

 

They then terminated the agreement (on the bad notice) while ignoring a request under s77 sent before termination.

They then sold the debt on while not complying to s77 and with bad DN uncorrected.

 

DCA issued claim then fail to answer embarrassed defence and respond to CPR 18.

 

All attempts to make any kind of payment have been ignored and it has, imo, been rushed to court.

 

AS

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  • 1 month later...

Update:

naomi25 received a letter which is basically going through their list of events. They also sent copies of some of the paperwork - will get scanned copies to put up over the weekend.

 

My impression is they are trying to cover their tracks. They have 'lost' the bill of sale in respect to the car but the interesting part to me is they go to some lengths to explain their name and changes. The claim was made by 'Close Credit Management' - no licence when proceedings began - as the company was bought by Bluestone in November 2011.

 

Close Credit was not licenced at the time of beginning proceedings either as a company in it's own right nor as a trading name under anyone else.

 

Here is their letter:

[ATTACH]38426[/ATTACH]

 

Will get other paperwork from naomi25 asap.

 

Any advice on this or what to do next would be great. naomi25 is going to call the court this afternoon to check that the case is currently still stayed and no application has been made to lift it at the moment.

 

Thanks

 

AS

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