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    • threads merged for clarity. Looks like they've accepted F&F and you have proof of acceptance. See what they say on your credit report, it can take a couple of reports to update depending on when Barclaycard declares it as partially settled/satisfied. Best not to post up and go radio silent though. 
    • So you have your refund? If you have your refund what's the problem?? What money have you wasted in getting a refund/ how have you wasted money in getting a refund? You can't sue them because they took too long to refund. The emails I gave you earlier were because I thought you didn't get a refund yet. If you already have it im not sure what your expecting?
    • Octopus are very approachable so I would suggest you contact them, advise them paying the amount in one go is going to cause you hardship and ask if it could be paid off at an agreed rate of an additional £xx to the next few months bills. I'd be surprised if they didn't agree.
    • Dear Forum Can someone read the letter I received from Barclaycard and comment, I made an offer for full and final settlement of a Barclaycard debt and received this letter as terms of the agreement and acceptance of my offer. I have paid the money. My credit file is still not updated to show the settlement and when I enquired on the phone, they confirmed the account was closed and I would not have to pay the outstanding balance, I pointed out that the payment I made was for the final settlement of the outstanding balance, and that they agree to clear the rest of the debt and why were they still referring to a balance, the person went off and spoke to a manager and said what they mean by clear the debt is to clear my liability to pay the balance, that is not how I understand clearing a debt to mean, I did not argue further as I thought to wait to see how the settlement is described in my credit file when it is updated as sometimes the person you talk to on the phone does not know what is going on.   They are saying there is nothing to pay and the account is closed, but I worry are they up to something?   Barclaycard.pdf
    • bobandi,  Has your Ex made a domestic abuse/violence allegation about you to police, specifically that she is a victim of financial coercive control by you? Are you currently awaiting a CPS charging decision, presumably under the Domestic Abuse Act? You said earlier that you are expecting a decision on whether to charge you this week or next.  If this is your position I assume you are on police bail. If so is it a bail condition that you do not contact your Ex? So can't ask her what her debts are?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Here's my story:

 

My partner and i lived in our last apt for 2 years, and we moved out August 2010. Previous to that we lived in a smaller apt owned by the same landlord for 9months. Our deposit on the smaller apt was £450, and when we moved to a bigger apt, we paid an extra £150 to make the deposit £600.

 

When we moved out of our apt, the Landlords' Dad (who lived accross the road and dealt with any problems tennants had) came to inspect and said that the condition was fine, and i handed him back the keys. We never heard anything about the return of our deposit for a month so contacted the Landlords' Dad (as we never had a contact number for our Landlord) who said he'd ask his son to get in touch with us.

 

We recieved a letter stating that he had deducted money for re-decorating and for boiler repair!! :!:

 

Once we recieved this we sent him a letter asking for details of which Tennancy Deposit Scheme he had used (so we could dispute these deductions) and he replied stating that it was not in one as the tennancy pre-dated the law coming in to force. We replied stating the dates of our tennancy did fall in to this Law coming in to force and had no reply. We sent another letter again stating that it was a legal requirement to put it one of the TDS's and again had no reply.

 

At this point we spoke to a solicitor who sent a letter on our behalf asking for the deposit within 7 days. 9 days later we recieved a letter with a cheque for the deposit MINUS the deductions (which had been pre-dated to the month before even tho the postal mark said the day before we recieved it) and again saying that the deposit was not in a scheme and he would have to "look in the archives to find out why".

 

As we now know that our deposit is not in a scheme we want to persue getting the 3x deposit back as well as our full deposit, however when i spoke to someone at Shelter, they told me it may not be successful as there is a case ongoing (Tiensia services v Vision enterprise) that could change the outcome for other future claims?

 

 

Can anyone give me advice on what to do? I've searched the internet all day for some help and rang a few people. We dont have the money to waste on court fees if it's not going to be successful.

 

Thanking you in advance :)

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So neither side has evidence of condition on 2nd move in or out?

 

As for 3x deposit claim I think this will fail as you have vacated the property so no Tenancy currently exists, LL has returned deposit less deductions so no deposit exists. Your only hope is to claim the disputed deductions in SCC, neither side appears to have evidence of property condition during the T.

How much is the disputed charge?

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We haven't cashed the cheque he sent (for £318 out of £600) so deductions are £282 for "redecorating" a place that was fine (and even if it wasn't my dad's a painter & decorator so i'd have got him to do it for free for me before we left) and for repair of the boiler which wasn't broken and was his responsibility anyway!!

As for not being able to claim the 3x amount as we are moved out, surely this is wrong as you can't get your deposit back whilst still living there?

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I believe that you do have a solid claim for your deposit, especially as you have not cashed the cheque. There are two options available to you, one is that you simply claim for you deposit in the Small Claims Court, where the fees are low, the process fairly simple, and there is no risk of you having to pay the landlords solicitors costs should you lose (although from the info given it doesn't sound like you would).

 

The second option is the one where you would claim for you deposit + the 3x compensation. This is not heard in a small claims court, it is know as a Part 8 Claim, which means you could be liable for the landlords costs should you lose, it is strongly recommended that you seek legal advice before pursuing this option,.

 

The case of Tiensia v Universal Estates t/a Vision Enterprise, has been heard in the Appeals Court, but as far as I'm aware is being taken even higher. This means that any decision made on this case (and other similar cases e.g Honeysuckle and Draycott and Hannels) are binding on the lower courts. There was also a case heard in the High Court on the 7th Feb which will bring new light to the argument of protecting a deposit after a tenancy has ended which has yet to have judgement passed.

 

As it stands currently, the cases listed above, amount to the opinion (and this is very subjective from solicitor to solicitor and judge to judge) that a landlord can escape the compensation part of the law if they protect the deposit at any time before the court hearing, even if the tenancy has ended. This would not necessarily mean they would 'win' as such, but that is up to the judge on the day, and you could be liable for the costs running into 4 figures.

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