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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Southern Land Securities / Together Property Management


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Hello,

I am in the process of purchasing a property and have found out that the Freeholder is Southern Land Securities.

After reading some of the very troubling stories here about Southern Land Securities / Together Property Management (excessive fees for unnecessary works - essentially being cowboys) I am having doubts. We are still waiting for the contracts to be drawn up and I am yet to instruct a Surveyor.

I wondered if anyone had any advice on how to proceed?

It's a bit of a dream property for me, and as a first time buyer (and solo) I am fairly limited by my budget in terms of what/where I can buy.

There are 5 other properties in the building, 2 are owner occupiers and the other 3 are rented out.

I would be keen to establish RTM or even buy the freehold if I could get them on board, but I'm worried that I am setting myself up for years of stress if I proceed with this purchase,

is there is anything I can do before contracts are drawn up

I would appreciate the advice now.

FYI the current vendor is extending the lease as part of the sale there might also be room to negotiate with the freeholders in this part of the transaction too.

Thankyou!

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Hi

Welcome to CAG

Well I think you have probably had a good read through the Forum about this lot and the way they act.

Yes the current vendor is trying to extend the lease note I do say trying as that will be up to Southern Land and what they are going to charge that current vendor as Southern Land as you will see from other Topics on the Forum tend not to negotiate they come out with an outrageous price and it's take it or leave it.

So you will need to be careful that the lease is extended before you agree to sign anything and it is in front of you writing.

You also need to bear in mind as Southern Land are the Freeholder it's not just your property but the entire building/grounds and any repair extra to the building everyone in that building will share the costs and you have probably seen some of those cost in the topics on the Forum that you looked at  so you will need to bear that in mind as well.

As for the RTM yes you may want to do this but without the agreement of all those in that building and as you will be new to them they may air caution or not and agree with you but it's then getting it through Southern Land.

Have you been to the property/building and even had a chat with some of those in the building and asked them what Southern Land are like and even your suggestion on RTM.

 

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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