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    • UK citizens will be subject to the same rules as other Third Country Nationals. Keir Starmer to warn of 'major disruption' risk ahead of new UK-EU border checks | ITV News WWW.ITV.COM Ministers will announce measures to try to blunt the impact of the changes, writes ITV News Deputy Political Editor Anushka Asthana. | ITV National...  
    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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There are two separate rented out properties on a working farm. We moved into one of these in 2015. Our neighbours had been tenants for several years previously. The landlord was the farmer, who rented the whole site from a local country estate and then sublet the houses. The estate were aware of this but chose not to get involved at the time..

Because the whole site was fed by one water supply, water costs were included in the rental agreement. Although it clearly states in our letting agreement (which was a generic document produced by a local estate agent) that we were responsible for water rates, it was fully agreed with the original landlord that the water was included and indeed we have genuinely never been charged or paid anything towards it. I believe our neighbours have an older rental agreement issued direct from the landlord which states this.

In 2020 the original landlord surrendered the whole farm and the estate took over the lettings of both houses. One of the first things they did was to replumb the water supply and put everything on individual meters.

Despite conversations about a new rental agreement direct with the estate this has not yet been offered and our original deposit paid is still being held in the name of the original landlord.

They have however presented us with a bill for nearly £1000 for backdated water supply dating from when they took the properties back "in house" and are now threatening legal action if it is not paid. This just states an amount of money required, but gives no indication how it has been calculated. As I understand it, our neighbours have not received any bill.

I'm not averse to contributing towards the water going forwards if necessary as long as the same arrangement is applied to our neighbours. Prior to this we had by agreement, not paid anything towards the water rates as it was included in the rent. Can they force payment in these circumstances and would "custom and practice" apply from our previous arrangement?

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On the basis of what you say it seems to me that there is at the very least an implied term in your existing contract that the water charges are included in your rent.
It will depend on evidence that you can show that this was indeed the case. Are you able to contact the farmer and get something in writing from him/her that this was the case.
That would be helpful.

If they want to change arrangement then they would have to negotiate a new agreement.

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Okay well I suggest that you get a statement which identifies him, you, your status in respect to the land and the property. How long you have been there, what your rental was and how the bills were arranged including the water charges.

Once you get that then we can look at this more closely but on the basis of what you say it seems to me that there is an implied term and that they would be prevented from seeking payment of arrears.

They could even be some difficulty for them negotiating payment in the future. You have a rental agreement I suppose. How long is this for?

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I also think that the statement should make specific reference to the agreement and the fact that it appears to require that you pay your water rates separately but why in fact the agreement was that this term would not be active and that the water charges should be included in the rent

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Yes but the important thing is that you need to show that there was an agreement between you and the landlord that the written term of the contract would be subordinate to a verbal agreement which had always been in place and that this verbal agreement was that the water charges would be included in the rent.

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