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    • Its okay - It happens. And this is why DCAs  user every trick in the book to try and make you crack.  Now its time to come back.    Im not sure how to proceed if Im honest if they have issued a Letter Of Claim.  Only as You could complain to Oakbrook and they still proceed with Legal Proceedings, but I dont know if that would help or hinder the legal proceedings if they began down that avenue.  I know a FOS complaint wouldnt stop Legal Action and probably run along side it.  But I guess a judge would view a disputed balance with the original creditor as cause for concern whether the DCA's claim is valid?    A bit of a muddle.     
    • That is superb. To answer your question - Dear Mr Dhaliwal Change the sentence - As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us ... To - As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us contrary to the Equality Act 2010. Iceland have always been useless, not only in your case but in others, but I think if they realise they are breaking the law it will encourage them to act. I also think the letter is overlong and you could lose the paragraph - I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge - as the main points are made elsewhere.  
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Turning the tables on DCA Bullies


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Good stuff folks - it is essential to keep the pressure up and I am glad that others are seeing some well-deserved success.

 

The sharks have twisted the law and had it their own way for far to long.;)

 

Q

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  • 3 weeks later...
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Moorcrap just replied and by doing so, accepted my terms and conditions that other than a summons, I will charge £35.00 per reply...

 

So now for my reply.. and enlcose a template invoice for £35.00 and 14 days to pay up... do I write my bank details on the invoice or request a cheque as payment to my home address?

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blimey do not give out bank details to anyone a chq is good

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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moorcroft just replied and by doing so, accepted my terms and conditions that other than a summons, I will charge £35.00 per reply...

 

So now for my reply.. and enlcose a template invoice for £35.00 and 14 days to pay up... do I write my bank details on the invoice or request a cheque as payment to my home address?

 

Can I suggest you do not head anything that says "INVOICE"

 

You should make it quite clear that this is a charge for administration

 

 

lol, a cheque will do very nicely. :D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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i sent a warning letter to brian carters stating that any further letters recieved will result in me charging them for my costly responce not had any letters since

 

Also sent one to moorcroft yesterday

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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A friend of mine has had results with Moorcroft, Robinson Way and Wescot is waiting in the wings.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Subbing to this with great interest

 

Haven't seen stinky link mentioned yet, with what they just sent me perhaps I'll be the first :)

 

Agreement unenforceable & impropely executed & in serious dispute with the OC.

 

Will update my thread later, suffice to say I am really pi**ed off.

 

Well done to the OP for an excellent thread.

 

Beachy

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Beachcomber, let me have a link to your slinkystink thread please.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 2 weeks later...

Update: moorcroft replied... ;) One letter too late as this should have been sent after I wrote to them and put them on notice.

 

"...Please be assured that we have tried to assist you in resolving this matter and as such our records show that we have provided you with our client's response. However, as you have confirmed that you still believe the account remains in dispute, it would suggest that a conflict of opinion remains between your perception of the account and the views expressed by our client. Whereas I would ask you to accept my assurance we have been acting in good faith on the intruction of our client, it is clear that there is an impasse here with regard to the account. I believe therefore the most sensible course of action would be for the company to return the account to our client and to cease any further activity with regard to it. I would stress that any further decsiions or action would lie with our client.

 

I must also advise you that we have no intention of discharging your invoice as in our view, by law, we do not have a contractual or any other relationship with you that could give rise to an iobligation on us to meet your administration or other fees in this situation."

 

in their view... haha.. well I made it very clear in my letter that othe rthan a summons.... i could just leave it but I am so tempted to take these monkeys on and see what happens.

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I like this bit:

 

*I must also advise you that we have no intention of discharging your invoice as in our view, by law, we do not have a contractual or any other relationship with you that could give rise to an iobligation on us to meet your administration or other fees in this situation*."

 

The same could be said as you do not have any relationship with them and remember it was they that started it.

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Whilst being careful - my attitude is take them on and make them sweat.

 

I think you will find the a judge will not wish to be pestered by a belligerent DCA who is frantically disputing your small admin fee as their nonsense is disproportionate to costs - regardless of that they bleat about "contract law"...

:D

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Account No: 1234 1234 1234 1234

 

I write with reference to the above numbered account. I would like to point out that this account is formally in dispute with Capital One and has been since they failed to acknowledge my Consumer Credit Agreement (CCA) Request, in line with s.77-s.79 of the Consumer Credit Act 1974 (CCA1974).

 

As you are no doubt aware, your continual harassment not only breaches the Consumer Credit Act (1974), but also the Data Protection Act (1998), the Consumer Protection From Unfair Trading Regulations (2008) and the Office Of Fair Trading's Debt Collection Guidelines. Being that the Original Creditor is now in default of my CCA Request and OFT Debt Collection Guidelines, I consider this account to be in serious dispute, especially due to the fact that whilst my CCA Request remains in default (outstanding), enforcement action is not permitted in line with s.127(3) of the CCA1974.

 

Consequently, any legal action you pursue will not only be fully and vigorously defended, it will also be averred as both unlawful and vexatious. As such I respectfully suggest that this account is returned to the original creditor for immediate resolution prior to my seeking legal advice; due to the fact you cannot lawfully pursue any enforcement activities as the account was already in dispute at the time you became involved.

 

If Capital One has chosen not to advise you of a dispute then that is between you and them. The OFT advise in their guidelines that you should ensure that there is no dispute before embarking on your collection activities.

 

I accept that this matter has now reached an impasse with both parties apparently having equally strong views about the merits or otherwise of the case.

 

Therefore, other than a summons, or your appropriate response to this complaint indicating the immediate closure, if you contact me again on this matter then I will invoice you £35 administration fee for my time-consuming response.

 

Should you fall outside of my fourteen day terms of settlement of such an invoice then I will seek remedy in the small claims court against you, without further notice.

 

Yours faithfully

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  • 2 weeks later...
Should you fall outside of my fourteen day terms of settlement of such an invoice then I will seek remedy in the small claims court against you, without further notice.

 

Yes - play it nice and polite and be prepared for either a letter saying you have no right to furnish them with an admin fee or alternatively a letter advising they are sending the file back to source, which is good news...

 

To the former claim, and if they persist in their harassment, you have the option of issuing your admin fee then ultimately the N1.

 

To the latter DCA advice - celebrate that you have defeated yet another lowlife DCA that has run away with its tail between its legs.

 

When the next form of pond life comes sniffing make sure you advise them that the last slime-ball DCA dropped the case and sent it back to mommy.

 

Eventually you will create a very handy record of unsuccessful sharks that have come sniffing and been scared away.

 

And do always make sure you forward all your victory attacks to OFT etc, so as they know that the ****** companies concerned are breaching their debt collection guidelines.

 

Together we can get many shut down via their licences being rightly removed!

 

DCAs are of course the **** of all human society, as many realise who have been affected by their illegal activities. They prey on the weak and helpless and create misery and doom for thousands of families. Their smiling internet advertisements mislead millions who do not know what lies beneath the glossy image.

 

I believe it is now our duty to take the fight to these despicable monsters in any way we can.

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Has anyone else got any admin charge successes to entertain us with?

 

I advised Lowells last week that I would charging them an admin fee of £25 for every future letter I had to respond to. This was after literally months and months of playing letter ping-pong with Fredrickson's, B. Carter, Red, Lowells Financial and Lowells Portfolio 1 over an alleged debt from Vodafone.

 

I was advised in writing that they would never accept my proposal now or in the future!! However, they also advised that they had contacted their client and were taking a commercial decision NOT to proceed with the matter. I'd call that a result!! (Unless of course they sell it onto another unsuspecting bottom-feeder!)

 

 

Impecunious!!!

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