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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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192.com people finder


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I'm confused why are my details on the paid for search result when I opted out of this on the election card? Without even paying I can see I am flagged up on my old address with my Mother and her partner's names listed and now at my current address with my partner's name showing. Although you can't see the address on the free search I am furious that someone could potentially access my address details just by searching 192.com and know it was me by other details such as my partner's name this is really awful, any old nutter could access that information.

 

I tried to download that form to request removal but the link didn't work, is there another I can use?

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What I find more worrying is they refuse to remove ALL your data as they state records such as births, marriages etc are in the public domain etc. I have this in writing from them. So using the form they provide will only remove your electoral role details.

 

In my opinion it should not be assumed that I allow my data to be shared without my say so just because I did not tick a box.

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What I find more worrying is they refuse to remove ALL your data as they state records such as births, marriages etc are in the public domain etc. I have this in writing from them. So using the form they provide will only remove your electoral role details.

 

In my opinion it should not be assumed that I allow my data to be shared without my say so just because I did not tick a box.

 

hence the need to send a section 10 notice.... this prevents them from processing anything......

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the sources given as to the information on the site is lies

 

on my listing i have my son (who did not have the name as displayed on the site when he lived at home), and his wife, who has never lived at this address yet both are shown

 

could NOT have been from electoral roll or any telephone accounts

 

therefore mrs 192.com you are a LIAR

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can you do a trial search with out paying

is there a trial period

No, postggj... no free trial, just very basic free search, drawn from the phonebook I think.

Cheapest block of credits for premium search is 5 for about £10. They used to do a scheme where you could click through to sponsors for free credits but that seems to have disappeared.

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Oops I sent two sheets one for each address, will that not work? Where do I get the section 10 notice from? :)

 

Sorry think I just saw a template letter for it a bit further up, but what reason do I state as for wanting my stuff removed from their listing as I just don't want it on there?

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Do you need a reason?

 

It even makes me suspicious if anyone even asks what my reason is.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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My Postie has just been and to my suprise there was a letter from my MP.

 

Thank you for your email about I-CD Publishing (UK) Ltd.

 

I am in touch with Ministers about the issue and I will write to you again as soon as I have a response.

 

Yours sincerely

 

Cool.

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just recived this repley to my email request for them to remove my details

 

 

 

 

Thank you for your email.

The data sources used on our website www.192.com are as follows;

* The UK Electoral Roll (2002,2003,2004,2005,2006,2007,2008 and 2009)

* The OSIS database (full listing of UK telephone numbers, not including ex directory)

* Business and Director Reports (provided by Dun&Bradstreet/Web Data)

* Land Registry data (© Crown copyright material is reproduced with the permission of Land Registry.)

All this information is available in the public domain. The nature of the source and the volume of data dictate how we deal with removals. Individual’s data eg name, home address and telephone number (if not ex directory) will be given if listed on the UK Electoral Roll, OSIS database or as a director or listed executive of a company.

Electoral Roll

By law your local authority has to make the electoral register available for anyone to look at. The register is held at the local electoral registration office and some public buildings, such as libraries.

Until recently, any company, organisation or person could buy a copy of the register. The government has now changed the law so that every individual has some choice about who can buy details of your name and address. Under the changes there are now two versions of the register: the full version and the edited version. When you complete your electoral registration form each October you will be able to choose whether you want your details included on the edited register.

 

The full register has the names and addresses of everyone registered to vote. Anyone can look at it, but copies can only be supplied for certain purposes, such as elections and law enforcement. Credit reference agencies are also allowed to use the full register, but only to check your name and address if you are applying for credit and to help prevent money laundering. This means that we no longer have access to the complete electoral roll for use on our products.

We have always offered to remove individual’s details from the Electoral Roll upon completion of a CO1 form. Available at http://www.192.com/support/downloads/C01.pdf

We have 30 days from the date that we receive the C01 form to remove it from the 192.com website.

OSIS (telephone numbers)

We are unable to remove telephone numbers as we receive a daily update direct from OSIS. If we remove the record it will reappear unless the record is removed at source. To remove a record the individual needs to contact their telecoms provider and request to go ex directory. To check to see if your details are on BT, please click on the following link - www.bt.com.

Directors Reports

The Directors' and Shareholders' Database contains detailed information on over 2.3 million companies and 6 million directors and key contacts. It includes directors' home addresses and dates of birth. It also includes detailed financial information on companies from turnover to No. of Employees. Director and company reports can be downloaded online. Derived from a number of sources, from Companies House to telephone research, the business database is updated on a monthly basis.

Removal or amendment of your Director Report

Current UK Law requires directors and secretaries of companies, members of Limited Liability Partnerships and permanent representatives of overseas companies with a place of business in Great Britain, to supply their usual residential address for the public record. Director’s reports are also updated regularly; we can remove directors records in extreme cases where individuals maybe at risk but unless the removal is also conducted at source the record will reappear at a later date.

Confidentiality Orders

Directors or Secretaries may apply for a confidentiality order if they believe that their residential address by being on the public record would create a serious risk that they or those who live with them, would be subject to violence or intimidation.

For form 723B to apply for a Confidentiality order under The Companies (Particulars of Usual Residential Address) (Confidentiality Orders) Regulations 2002, please contact the confidentiality orders info line : (+44) 0845 3032 400

Births, Marriages and Death records cannot be removed as these are records that are taken from The National Records Office - http://www.gro.gov.uk/gro/content/

I hope that this information has helped you understand our removals process more clearly however if you have any further questions please do not hesitate to contact the Customer Service Team directly.

Kind Regards

Matthew Ayre

Customer Service Team Leader

i-CD Publishing (UK) Ltd

 

 

i think the only way to remove your details fully from their system is now a full s-10 by post

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Current UK Law requires directors and secretaries of companies, members of Limited Liability Partnerships and permanent representatives of overseas companies with a place of business in Great Britain, to supply their usual residential address for the public record. Director’s reports are also updated regularly; we can remove directors records in extreme cases where individuals maybe at risk but unless the removal is also conducted at source the record will reappear at a later date.

Confidentiality Orders

Directors or Secretaries may apply for a confidentiality order if they believe that their residential address by being on the public record would create a serious risk that they or those who live with them, would be subject to violence or intimidation.

For form 723B to apply for a Confidentiality order under The Companies (Particulars of Usual Residential Address) (Confidentiality Orders) Regulations 2002, please contact the confidentiality orders info line : (+44) 0845 3032 400

 

 

Directors do not have to register their residential address for public viewing. A director may change their service address to from their residential address to registered office.

 

This is all very convenient for I-CD publishing saying that they are public databases. What they are not saying is that they actually buy the data, package it together then flog it potentially to any criminal that wants it.

 

It's all well and good them saying they can conduct an audit after a crime has been commited but what do they do to prevent the crime in the first place?....Nothing.

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Drat - just too late to pop copies of the forms, with a covering note, in with all my Christmas cards.

 

I'm opted out of the ER, I've been ex directory ever since i got my current number, yet these cowboys see fit to tell the world what my number is and where I live?

 

Letter to my MP already sent...

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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well done hillards, Iv'e posted mine off and really urge anyone new looking at this thread to check their details and information held on them by 192.com and do as we have done and send off demanding that they remove the said information pronto! after all I never gave them permission to use my info.links to the forms you will need to get this done are on this thread.owen

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Guest HeftyHippo

I've just looked at this thread and am outraged (but not surprised) that this is going on.

 

Simply asking them to remove my (electoral register) data might work in this instance, but what when someone else comes along? We can't be expected to continually write to each new organisation requesting they remove data.

 

I want to complain to the ICO, as said earlier, perhaps if enough people did that, the ICO might stop them permanently. Having looked at the ICO form, it implies you must have contacted the company directly first. Is that the case? Obviously, if 192 remove our details when contacted and thus defeat an ICO investigation, they will never be stopped.

 

My concern is in stopping their processing data without prior consent as I have never dealt with 192 before they can't possibly have my consent.

 

Is it possible to complain to the ICO in the first instance as a matter of 192 not having my consent?

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