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I'm confused why are my details on the paid for search result when I opted out of this on the election card? Without even paying I can see I am flagged up on my old address with my Mother and her partner's names listed and now at my current address with my partner's name showing. Although you can't see the address on the free search I am furious that someone could potentially access my address details just by searching 192.com and know it was me by other details such as my partner's name this is really awful, any old nutter could access that information.

 

I tried to download that form to request removal but the link didn't work, is there another I can use?

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What I find more worrying is they refuse to remove ALL your data as they state records such as births, marriages etc are in the public domain etc. I have this in writing from them. So using the form they provide will only remove your electoral role details.

 

In my opinion it should not be assumed that I allow my data to be shared without my say so just because I did not tick a box.

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What I find more worrying is they refuse to remove ALL your data as they state records such as births, marriages etc are in the public domain etc. I have this in writing from them. So using the form they provide will only remove your electoral role details.

 

In my opinion it should not be assumed that I allow my data to be shared without my say so just because I did not tick a box.

 

hence the need to send a section 10 notice.... this prevents them from processing anything......

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the sources given as to the information on the site is lies

 

on my listing i have my son (who did not have the name as displayed on the site when he lived at home), and his wife, who has never lived at this address yet both are shown

 

could NOT have been from electoral roll or any telephone accounts

 

therefore mrs 192.com you are a LIAR

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can you do a trial search with out paying

is there a trial period

No, postggj... no free trial, just very basic free search, drawn from the phonebook I think.

Cheapest block of credits for premium search is 5 for about £10. They used to do a scheme where you could click through to sponsors for free credits but that seems to have disappeared.

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Oops I sent two sheets one for each address, will that not work? Where do I get the section 10 notice from? :)

 

Sorry think I just saw a template letter for it a bit further up, but what reason do I state as for wanting my stuff removed from their listing as I just don't want it on there?

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Do you need a reason?

 

It even makes me suspicious if anyone even asks what my reason is.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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My Postie has just been and to my suprise there was a letter from my MP.

 

Thank you for your email about I-CD Publishing (UK) Ltd.

 

I am in touch with Ministers about the issue and I will write to you again as soon as I have a response.

 

Yours sincerely

 

Cool.

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just recived this repley to my email request for them to remove my details

 

 

 

 

Thank you for your email.

The data sources used on our website www.192.com are as follows;

* The UK Electoral Roll (2002,2003,2004,2005,2006,2007,2008 and 2009)

* The OSIS database (full listing of UK telephone numbers, not including ex directory)

* Business and Director Reports (provided by Dun&Bradstreet/Web Data)

* Land Registry data (© Crown copyright material is reproduced with the permission of Land Registry.)

All this information is available in the public domain. The nature of the source and the volume of data dictate how we deal with removals. Individual’s data eg name, home address and telephone number (if not ex directory) will be given if listed on the UK Electoral Roll, OSIS database or as a director or listed executive of a company.

Electoral Roll

By law your local authority has to make the electoral register available for anyone to look at. The register is held at the local electoral registration office and some public buildings, such as libraries.

Until recently, any company, organisation or person could buy a copy of the register. The government has now changed the law so that every individual has some choice about who can buy details of your name and address. Under the changes there are now two versions of the register: the full version and the edited version. When you complete your electoral registration form each October you will be able to choose whether you want your details included on the edited register.

 

The full register has the names and addresses of everyone registered to vote. Anyone can look at it, but copies can only be supplied for certain purposes, such as elections and law enforcement. Credit reference agencies are also allowed to use the full register, but only to check your name and address if you are applying for credit and to help prevent money laundering. This means that we no longer have access to the complete electoral roll for use on our products.

We have always offered to remove individual’s details from the Electoral Roll upon completion of a CO1 form. Available at http://www.192.com/support/downloads/C01.pdf

We have 30 days from the date that we receive the C01 form to remove it from the 192.com website.

OSIS (telephone numbers)

We are unable to remove telephone numbers as we receive a daily update direct from OSIS. If we remove the record it will reappear unless the record is removed at source. To remove a record the individual needs to contact their telecoms provider and request to go ex directory. To check to see if your details are on BT, please click on the following link - www.bt.com.

Directors Reports

The Directors' and Shareholders' Database contains detailed information on over 2.3 million companies and 6 million directors and key contacts. It includes directors' home addresses and dates of birth. It also includes detailed financial information on companies from turnover to No. of Employees. Director and company reports can be downloaded online. Derived from a number of sources, from Companies House to telephone research, the business database is updated on a monthly basis.

Removal or amendment of your Director Report

Current UK Law requires directors and secretaries of companies, members of Limited Liability Partnerships and permanent representatives of overseas companies with a place of business in Great Britain, to supply their usual residential address for the public record. Director’s reports are also updated regularly; we can remove directors records in extreme cases where individuals maybe at risk but unless the removal is also conducted at source the record will reappear at a later date.

Confidentiality Orders

Directors or Secretaries may apply for a confidentiality order if they believe that their residential address by being on the public record would create a serious risk that they or those who live with them, would be subject to violence or intimidation.

For form 723B to apply for a Confidentiality order under The Companies (Particulars of Usual Residential Address) (Confidentiality Orders) Regulations 2002, please contact the confidentiality orders info line : (+44) 0845 3032 400

Births, Marriages and Death records cannot be removed as these are records that are taken from The National Records Office - http://www.gro.gov.uk/gro/content/

I hope that this information has helped you understand our removals process more clearly however if you have any further questions please do not hesitate to contact the Customer Service Team directly.

Kind Regards

Matthew Ayre

Customer Service Team Leader

i-CD Publishing (UK) Ltd

 

 

i think the only way to remove your details fully from their system is now a full s-10 by post

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Current UK Law requires directors and secretaries of companies, members of Limited Liability Partnerships and permanent representatives of overseas companies with a place of business in Great Britain, to supply their usual residential address for the public record. Director’s reports are also updated regularly; we can remove directors records in extreme cases where individuals maybe at risk but unless the removal is also conducted at source the record will reappear at a later date.

Confidentiality Orders

Directors or Secretaries may apply for a confidentiality order if they believe that their residential address by being on the public record would create a serious risk that they or those who live with them, would be subject to violence or intimidation.

For form 723B to apply for a Confidentiality order under The Companies (Particulars of Usual Residential Address) (Confidentiality Orders) Regulations 2002, please contact the confidentiality orders info line : (+44) 0845 3032 400

 

 

Directors do not have to register their residential address for public viewing. A director may change their service address to from their residential address to registered office.

 

This is all very convenient for I-CD publishing saying that they are public databases. What they are not saying is that they actually buy the data, package it together then flog it potentially to any criminal that wants it.

 

It's all well and good them saying they can conduct an audit after a crime has been commited but what do they do to prevent the crime in the first place?....Nothing.

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Drat - just too late to pop copies of the forms, with a covering note, in with all my Christmas cards.

 

I'm opted out of the ER, I've been ex directory ever since i got my current number, yet these cowboys see fit to tell the world what my number is and where I live?

 

Letter to my MP already sent...

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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well done hillards, Iv'e posted mine off and really urge anyone new looking at this thread to check their details and information held on them by 192.com and do as we have done and send off demanding that they remove the said information pronto! after all I never gave them permission to use my info.links to the forms you will need to get this done are on this thread.owen

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Guest HeftyHippo

I've just looked at this thread and am outraged (but not surprised) that this is going on.

 

Simply asking them to remove my (electoral register) data might work in this instance, but what when someone else comes along? We can't be expected to continually write to each new organisation requesting they remove data.

 

I want to complain to the ICO, as said earlier, perhaps if enough people did that, the ICO might stop them permanently. Having looked at the ICO form, it implies you must have contacted the company directly first. Is that the case? Obviously, if 192 remove our details when contacted and thus defeat an ICO investigation, they will never be stopped.

 

My concern is in stopping their processing data without prior consent as I have never dealt with 192 before they can't possibly have my consent.

 

Is it possible to complain to the ICO in the first instance as a matter of 192 not having my consent?

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