Jump to content


  • Tweets

  • Posts

    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Cabot loses £6m as crunch bites collections - My heart bleeds...


fermi
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5273 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Credit Today online

 

Anyone want to put together a "collection"? :p:lol:

 

Cabot loses £6m as crunch bites collections - 09/09/2009

 

Debt buyer Cabot Financial lost £6.7m in 2007-08 from a profit of £9.6m the previous year, saying lower consumer collection levels stemming from the credit crunch forced it to cut the value of assets.

 

However, chief executive Ken Maynard told Credit Today the company is well funded and in a good position to take advantage of portfolios now coming to the market for sale.

 

The group made an operating profit of £10.8m, down from £25.4m in 2006-07 and its net cash outflow from operating activities was £582,300 - reduced from £4.4m. The figures take its earnings before interest, tax, depreciation and amortisation (EBITDA) to £14.8m from £29.1m in 2007.

 

In its annual report, Cabot, which acquired portfolios in Spain, Ireland and France as well as the UK, said collections on portfolios for the year to 31 October 2008 fell short of expectations on assets owned at the start of the year. However, it said returns were ahead of expectations on assets bought after that time.

 

Maynard said the model the company uses to forecast collections on its portfolios is "aggressive" and a period of lower cash collections dramatically affects the value attributed to assets. "The assets have not gone away, we still have them. They are just generating slightly less cash than expected. The value will go back up and we will get a much-needed boost [to the figures] in the next year or two," he said.

 

He added that investors are happy with the performance as cash flow has not dropped dramatically (falling by £1.7m) and default levels for consumer collection arrangements have not deteriorated. Existing funders Citigroup and Barclays Capital have renewed funding and RBS has joined the consortium. Maynard said the funding line agreed is "substantially more" than the £125m suggested in the report.

 

The report added: "The directors expect both the turnover and operating profits of the group to grow in the coming years fuelled by cash flows from portfolios currently owned plus the weakening of the price of debt in the UK marketplace."

 

Cabot last year suffered a setback in plans to expand as Citigroup, which owns its backer Nikko, decided not to make further investments in light of the credit crunch. This halted previous plans to expand rapidly across Europe. At the end of the financial year Cabot had been due to buy 100 per cent of Spanish debt collection agency Gescobro. However, Citi’s decision meant it was forced to sell back its existing 20 per cent stake for £720,052 under the terms of the deal.

 

Maynard said the last 18 months have been spent assessing existing assets and "tidying up the business". He added that investment restrictions are starting to lift. "We are positive about the next 18 months. There’s going to be quite a few big portfolios coming up and we should be in a very strong position to buy a lot."

 

He added that unemployment is a key factor in collections and the speed of recovery will depend on whether or not there is a "double dip" in the economy of if recovery continues.

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

Link to post
Share on other sites

Oh dear i added to their problems with a statute barred debt,i feel all guilty now:rolleyes::p

 

Don't feel tooooo guilty.

 

If the debt was SB, they probably only paid pennies for it in the first place. :p;)

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

Link to post
Share on other sites

Maybe they should have held on to all those CCA £1 postal orders that they returned saying that they "don't accept them"? :roll:

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

Link to post
Share on other sites

Another one soon to find out they are not as 'active' as they were - due hopefully to this site and the information available for free on it.

 

Just had yet another call from a company wanting to help me consolidate my debts and wipe them out - I asked 'What debts would these be...' and the line went dead!

Link to post
Share on other sites

Maynard said the model the company uses to forecast collections on its portfolios is "aggressive"

 

More like supremely optimistic , more like totally unrealistic and the model of a failed equation based on the now defunct assumption that people are unaware of their rights to decide not to pay sums towards these 'collections'.

  • Haha 1
Link to post
Share on other sites

10th Setpember 2009 (well almost)

 

Ken Maynard - chief Exec of Our old mates Cabot

 

£6 million Loss?

 

 

HAPPY BIRTHDAY KEN MAYNARD !!!

FROM CAG and the CABOT FAN CLUB

 

 

Yeeehhaaa!! :D:D

 

and there's our Heather on page 49 of CT telling us all about what naughty people those identified by the OFT are for being 'won't pays' and their evasion tactics -

[ATTACH]12354[/ATTACH]...think you might have just forgotten to mention Heather a little bit of activity which has been going on for 3 years or so.... a Consumer Revolt !! also telling the OFT what complete asses these idiots are in the DCA's you keep awarding prizes to for going about their business TOTALLY AGAINST THE LAW - or has that just been a slight of pen?

 

Come on Heather - admit you love the Cabot Fan Club - CAG and all the energy it has provided all these people with to begin COMPLAINING about things which the DCA's have gotten away with for getting on 40 years...give us just a jot of credit ( excuse the pun :p ) this is not just about 'won't pays' you should read a few threads on here to know that.....?

 

Why can't you admit it and Print it? - They've been sussed and here's poor old Ken Maynards birthday pressi - a £6 million loss :D - that means his new swimming pool won't be serviced this year and poor old Glen Crawford having to sell an Aston or two.. it really makes our hearts bleed :D Oh, and you might have to make old Frank Spencer, sorry, Dean and his honcho Peirs redundant - pity, so soon after bringing them on board - but hey, don't worry - they were pretty useless anyway we could have saved you a fortune if you'd listened - the fan Club are up for consultancy assignments you know? - banks have already spoken to us you'll remember :D

 

Don't worry Heather, Cfc will send him a cake - :p

 

 

Happy birthday Ken we lubs ya really!

 

Lots of love

 

the Cabot Fan Club - if I wasn't such a nice one, I'd be tempted to say " we told you so! :p

Edited by andrew1
  • Haha 1
Link to post
Share on other sites

Wonder if they have any jobs going for Bookkeepers----I would enjoy actioning writedowns, write offs and bad debts from their balance sheet. LOL

 

Beau

  • Haha 1

Please note: I am not a lawyer and as such any advice I give is purely from a laymans point of view;-)

Link to post
Share on other sites

Already posted this elsewhere...stunning isn't it? I doubt the credit crunch is to blame for a lot of this it's more likely to be the fan club giving them a bloody nose.

 

Thier legal bill must be astronomical trying to terrify people through the courts.

Wonder what three Astons is telling his mates at the golf club. And just what will dear ole Ken tell his missus when his "elegant plans" for his country house have to be shelved.

Link to post
Share on other sites

I think you are being a little harsh on that heather from the pdf , she looks like a nice buxom girl to me .

 

Actually ' Our Heather' is a really lovely person. What you see is what you get - she is delightful, intelligent and yes, attractive to go with it.....both in person and in print and

the Cabot Fan Club has a lot of respect for her, but she is a journalist remember so she doesn't mind the truth...do you Heather? ;)

Link to post
Share on other sites

Well there's something I didn't know. Cabot being funded by Citi!

 

Here's the rub. Citi sell the debt to Cabot for a few bob, write off the debt against their tax liabilities AND get a share of Cabot's profits (but not this year :D)

How is that fair business practice. OH! I get it now. Citi ain't fair :mad:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...