Mackenzie Hall. Do any of you know of them?

[The GodMother]

I would love to see there devoius activities stopped.

 

Just a question but does anyone on how many complains to the relivant authorities it takes for them to be closed down?

[sillygirl1]

No idea of how many complaints but at £400 a time now it must be hitting certain companies very hard indeed (particularly when they pass the debt between their own companies and each company can be fined a separate £400).

[loonytune]

hi hippy chick ive had some brilliant advice off all u lovely people just one thing as ive had only 3 phone calls off these people which we know are not recorded they told me last thursday they were sending me a letter still waiting until i get a offical letter off them am i correctly saying they can they can not do anything a letter is legally binding a phone call isnt unless recorded

loonytune

[tiglet]

They can produce a phone recording in court if they advised you they were recording the call.

[ODC]

Muck Hall for obvious reasons DO NOT record their telephone calls. Verbal acknowledgement of a debt would not be enough. They need it in writing. Of course Muck Hall will tell you anything to [edited] money off you.

[loonytune]

hi tiglet no they did not advise me at all that they were recording the phone calls

loonytune

[loonytune]

thank for that odc so nothing is binding at the moment

loonytune

[tiglet]

There you are then - although they could possibly have taken contemporous notes which they could produce in a court situation - however, i have as yet to find a member of MH who can speak, nevermind write.

[ODC]

There you are then - although they could possibly have taken contemporous notes which they could produce in a court situation - however, i have as yet to find a member of MH who can speak, nevermind write.

The only time Muck Hall are likely to be in a Court will be as defendants:roll:

[tiglet]

Too true!

[loonytune]

hi hippy chick as it seems pretty certain mh have never taken anybody to court in real terms in how do they get people to pay the alleged debt mh say they owe

loony tune

[tiglet]

They get them to pay because an awful lot of people are ignorant of the law and also allow themselves to be bullied into paying debts which they may not actually owe, may not be legally sound or may consist of charges.

 

That's why websites such as this help - they inform and give mutual support.

[loonytune]

hi hippy chick just a update about mh got a letter back from them last week about my cca which i found rather funny id forgot to put my ref no one the letter i sent them which i didnt think would be very hard to find the letter i got back was not from the person ive been dealing with and they even got my address wrong they were close but not right i put my address as clear as anything on the top of my letter i sent them

loonytune

[Hippy-chick]

Hey loonytune - good to hear from you.

 

So what did the letter say then? Did they acknowledge your request>

 

xx

[PaulW922]

They can produce a phone recording in court if they advised you they were recording the call.

 

 

It only needs the consent of one party to a call to record it - so MH do not need to ask or tell you, as they are obviously a party to the call! It is just good practice, hence what you are often told when people call - debt collectors or otherwise.

[loonytune]

hi hippy chick

all they said was i had to send my ref no before they can deal with my request

loonytune

[NailPost]

If you tell an MHall employee that you are recording the call they absolutely mad. They tell that is illegal, they cannot allow it and rant and rave and then they hang up! A short time later they will ring again and another, different muppet behaves as if nothing has happened. They are very strange people the Machallers

[ODC]

It only needs the consent of one party to a call to record it - so MH do not need to ask or tell you, as they are obviously a party to the call! It is just good practice, hence what you are often told when people call - debt collectors or otherwise.

Mac Hall and most of the DCAs DO NOT record telephone calls. If they did they would only be providing evidence of their own [edited], breaches of OFT regulations and [edited] behaviour:rolleyes:

[Hippy-chick]

hi hippy chick

all they said was i had to send my ref no before they can deal with my request

loonytune

 

Numpties!

 

Make sure you resend as before with that on then, loonytune.

 

xx

[rory32]

It only needs the consent of one party to a call to record it - so MH do not need to ask or tell you, as they are obviously a party to the call! It is just good practice, hence what you are often told when people call - debt collectors or otherwise.

Sorry Paul but you couldn't be more wrong. As a private individual you do not need to inform the other party unless you are going to put it in the public domain (anything outside of a complaint to an official body or a court is considered public domain). As a company you very much need to inform someone that their telephone calls are be recorded as they are not used for this purpose. They are often just used for training.

[PaulW922]

Sorry Paul but you couldn't be more wrong. As a private individual you do not need to inform the other party unless you are going to put it in the public domain (anything outside of a complaint to an official body or a court is considered public domain). As a company you very much need to inform someone that their telephone calls are be recorded as they are not used for this purpose. They are often just used for training.

 

Don't agree.

[ODC]

FIGHT fight fight fight:D

[andrew1]

Don't agree.

 

Disagreement is healthy for debate and that's what we are all learning from - but tell us why you don't agree Paul, a lot of people respect your views and opinion and then we can all form our individual opinion. That's what this site is built upon-you've done exactly that with your contributions giving us all plenty to think about - now we have to make the others think- we can't let ODC draw us into fights :D

[Hippy-chick]

What - no fight?

 

[tiglet]

Stop stirring HC