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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Wen9821
      John Lewis - Got caught shoplifting

      By Wen9821 · Posted

      I did call the police both in the UK and in my country but both of them said no way to get the money back now. I tried my best not panic but it indeed influenced my life in many ways, the only thing I could do is start therapies. It happened around February- March, so I started to do this shoplifting thing to cover my rent and everything from the end of March, it’s been a month now… today it my first time to get caught. I know it’s very very bad, I seriously didn’t want to do this at all. But luckily I just saw an message from HR, they asked me to have an online interview next week. I’ll stop this behaviour and wish my messed up life back to normal soon 
    • dx100uk
      MET CCTV PCN NTK - starbucks closed - Southgate Park CM24 1PY

      By dx100uk · Posted

      thread title updated please complete this:  
    • dx100uk
      John Lewis - Got caught shoplifting

      By dx100uk · Posted

      did you contact your bank about the fraud? contact the police , action fraud anyone in authority? have you done anything about it? when did it happen? dx  
    • BankFodder
      John Lewis - Got caught shoplifting

      By BankFodder · Posted

      You may have noticed that we have gone to the trouble of restructuring your posts to make them readable. I had to do it twice now.  My site team colleague has done it once. Posting long blocks of text make it very difficult for people to read especially using telephones. It discourages people who might want to help you. Please can you make your posts properly spaced and punctuated. Thank you
    • Wen9821
      John Lewis - Got caught shoplifting

      By Wen9821 · Posted

      Thank you, I was been told that it’s a serious crime if I shoplifted above £200, (this time £500, I gave the thing back+ last time probably also around £500 which I didn’t give back).. and I admitted to them that I sold those things at very low price to pay for food and stuff.   That’s why I was worried..as it wasn’t my first time.. I also did it in John Lewis in the city I live, but when they asked me I said I didn’t steal things from it as I don’t wanna get caught in my city. But I don’t know when they upload my pics in the system will they recognise me and think of me a professional shoplifter than against me… so what happened about the fraud was that what there was a phone call told me that my visa has problems etc due to I helped bad people do money laundering etc. I said I didn’t then they tried to ‘control’ me and many things happened to make me believe what they said… as soon as I gave them the bank details I lost all the money in it. 

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Robbinson way! chasing old HSBC joint business loan

RW Fugitive

By RW Fugitive
in HSBC Bank

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cerberusalert

cerberusalert

Posted
Posted
Hello, I'm not 100% on legal implications of this but I had similar with Lowells saying I made a £50 payment (again in cash) that my debt was not SB however like you I pay either standing order or using online banking, so challenged them saying I have never made any payment etc and demanded them to prove I had paid. They then sent letter saying it was a clerical error and admitted it was SB but carried on with their this debt is still outstanding blah blah blah.... Not sure if I did right thing but it put an end to it. Others may have better advice in dealing with Robbers Way so just hang fire and wait for further advice

 

It never fails to amaze me the amount of 'clerical errors' these companies make. Surely the ICO should be looking into these because it is blatantly obvious that they are not fit to process personal information.

 

Personally I wouldn't trust them with a coffee rota let alone personal data. :lol:

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RW Fugitive

RW Fugitive

Posted
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For future ammunition, remember that falsifying a payment on a statute barred debt in order to obtain monies by deception is fraud. A criminal offence. Something worth mentioning to them if you decide to write in future...

 

Good point... I'm certainly going to keep hold of their "account" printout. ;)

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  • 4 weeks later...
RW Fugitive

RW Fugitive

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Not heard a thing since I sent my "prove it" letter regarding payments. I said I wouldn't enter in to any further correspondence until/if they can prove I made the payments. I also advised them that I still believe the alleged debt is statute barred as per my previous letter (signed for)... I wonder what their next move will be? :razz:

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RW Fugitive

RW Fugitive

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You did complain to the OFT/TS&FOS??

 

Not yet. I'm waiting for their next move. I've obviously kept the "statement" of payments I've supposedly made in CASH??? Just collecting evidence against them at the moment :lol:

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Bazooka Boo

Bazooka Boo

Posted
Posted

OK, but you really must make a formal complaint about robbersway at some point, I agree that you should get all the rope you can in order for them to hang themselves...

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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RW Fugitive

RW Fugitive

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OK, but you really must make a formal complaint about robbersway at some point, I agree that you should get all the rope you can in order for them to hang themselves...

 

don't worry, I will be complaining about them, especially about the supposed "cash" payments :razz:

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Halibutt

Halibutt

Posted
Posted

It's occurred to me that they used to send out Bank Giro Credit paying-in slips for cash payment at a bank counter. Might be worth bearing in mind, should they try again to "pull a fast one." Of course, if they had, you'd have kept all the stamped bank counterfoils... and the onus of proof lies strictly with THEM ;)

 

 

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RW Fugitive

RW Fugitive

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It's occurred to me that they used to send out Bank Giro Credit paying-in slips for cash payment at a bank counter. Might be worth bearing in mind, should they try again to "pull a fast one." Of course, if they had, you'd have kept all the stamped bank counterfoils... and the onus of proof lies strictly with THEM ;)

 

Oooh cheers! well I have never paid anything in cash to any debt, so it will be interesting to see what appears ;)

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RW Fugitive

RW Fugitive

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Ok, got a "What have we done wrong?" letter saying they have called me, written to me etc... but have had no reply. the debt stands and needs paying. BUT they are now offering a reduction in the amount I allegedly owe.

 

There is no threats of legal action etc, just a please pay envelope.

 

Time to report them for making up that payments were made on this account? who's the best to write to? Cheers all :)

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sillygirl1

sillygirl1

Posted
Posted

Write back to them using their own headings in that letter

 

WHAT HAVE WE DONE WRONG

 

1. You have tried chasing somebody who knows their rights and is a member of CAG

2. Complaint to the OFT about your behaviour

 

WHAT CAN WE CORRECT

 

1. Stop chasing non substantiated debt

 

Go forth and do not multiply thy coffers this quarter.

 

I did the same when they kept chasing a debt which had been thrown out by the courts! Ended up with the infamous Hayley Felton (did she ever return from maternity leave?) and told her I got more sense out of my puppets...

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RW Fugitive

RW Fugitive

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Write back to them using their own headings in that letter

 

WHAT HAVE WE DONE WRONG

 

1. You have tried chasing somebody who knows their rights and is a member of CAG

2. Complaint to the OFT about your behaviour

 

WHAT CAN WE CORRECT

 

1. Stop chasing non substantiated debt

 

Go forth and do not multiply thy coffers this quarter.

 

I did the same when they kept chasing a debt which had been thrown out by the courts! Ended up with the infamous Hayley Felton (did she ever return from maternity leave?) and told her I got more sense out of my puppets...

 

Cheers :)

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Bazooka Boo

Bazooka Boo

Posted
Posted

What a charming missive they sent you.

 

OFT&TS via http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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RW Fugitive

RW Fugitive

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Robinson Way are chasing me again for a Statute Barred debt (8years) for about £20k.. I told them in March this year (signed for letter )that it was SB, they said it wasn't and sent me a "statement" showing various "cash" payments made here and there over a 2 year period.

 

I would never have paid cash to ANYONE and the other person who was on this joint account would certainly never pay ant debt, so I know they haven't paid anything to it. I wrote back and asked them to prove who paid the "cash" otherwise I wouldn't enter in to any further discussions with them.. they came back and offered a reduced debt balance of £2,000.

 

I wrote back and said it was stlll SB and I wouldn't be paying... heard nothing from them until today.......... I was so mad I called them (I know!) :-x

 

I told them again it was SB, they said payments made, I said no... she went away and said "anyone could have made these payments as it was a joint acc" I said they have to prove it, she said "we don't.. pay up!"

 

Told them to take me to court if they feel I still owe it and I would attend as it is SB.. she then said it would go back to their "solicitors" to deal with :-x

 

What should I do next?? I'm fuming!!!!! :-x

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citizenB

citizenB

Posted
Posted

Well they are claiming it isnt statute barred, therefore it is up to them to prove when, where and by whom the payments were made.

 

They claim they were made in cash, which wouldl have required you to go to a bank and the bank should have the paying in slips - from the sort code they should be able to advise the bank the payments were made at.

 

Sounds to me as though they are clutching at straws.

 

I have attached the full advice by CSA in the attached pdf.. but it is important to note this bit....

 

 

In essence, providing you work within legislation and guidance, collection of statute barred accounts is a legitimate activity. However, if your debtor has stated that they will not be paying a debt because it is statute

barred, these accounts should be closed and your records updated appropriately. This will reduce the number of accounts that could be placed back out for collection or sale, which in turn could lead to complaint

and create further issues for the industry in this area.

 

 

Stat barred debt[1].pdf

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted

Emm I see a problem here, the OFT Guidance on Debt Collection 2003/2011 on acknowledgment of a debt is quite clear:

 

''Acknowledgment is made in two ways by the debtor (or his agent) making any payment during the relevant period and or an unequivical written admission that an obligaton still subsists''.

 

The fact that this was a joint account make it even more difficult.

 

The only way I can see forward is to require them to divulge how and where this ''cash'' payments were made and if receipts were issued and to whom they were issued together with any payment slips or credit slips.

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RW Fugitive

RW Fugitive

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Well they are claiming it isnt statute barred, therefore it is up to them to prove when, where and by whom the payments were made.

 

They claim they were made in cash, which wouldl have required you to go to a bank and the bank should have the paying in slips - from the sort code they should be able to advise the bank the payments were made at.

 

Sounds to me as though they are clutching at straws.

 

I have attached the full advice by CSA in the attached pdf.. but it is important to note this bit....

 

 

 

 

 

Thank you. I'll have a read. Do you think it's worth reporting them to OFT / Trading Standards ? I'll write to them again and tell them that unless they can prove these payments have been made then it should be marked as SB and no further action should be taken..

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RW Fugitive

RW Fugitive

Posted
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Emm I see a problem here, the OFT Guidance on Debt Collection 2003/2011 on acknowledgment of a debt is quite clear:

 

''Acknowledgment is made in two ways by the debtor (or his agent) making any payment during the relevant period and or an unequivical written admission that an obligaton still subsists''.

 

The fact that this was a joint account make it even more difficult.

 

The only way I can see forward is to require them to divulge how and where this ''cash'' payments were made and if receipts were issued and to whom they were issued together with any payment slips or credit slips.

 

The other person doesnt pay debts, I know that for sure, so they are trying it on... I'm prepared to fight this!

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted

Follow Citizen Bs advice together with mine and require the production of any/all documents relating the cash payments.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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RW Fugitive

RW Fugitive

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Follow Citizen Bs advice together with mine and require the production of any/all documents relating the cash payments.
Thank you both :)

 

I will see what I can get out of them... I'll update this thread with any news. Thanks again :)

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