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    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
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help please? reposession order for the 18th Feb 2009


dehowletts
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Glad your party went well . Its always a worry when they are that age !

 

I have seen a thread that tells you how to complain about housing benefits but I guess that is your local council. Do you have to deal direct with DSS for the interest?

 

if so try a website www.direct.gov.uk as it may explain the complaints proceedure.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi J

 

Thanks for your suggestions I'll look into it further.

 

Right back at the beginning of this thread which feels like it was ages ago now!! you asked about did i ever sign a new agreement, well the answer is no I didn't, as I said I wasn't even consulted before the event.

 

Out of interest ( after you have the possession date sorted)

 

Did you sign a new agreement when the B&B took over your mortgage

Do you have any idea if any arrears fees etc have been added to your debt?

Do you have any written confirmation of what the DSS say they paid ( as that would make a big difference) and have you ever received a breakdown of the arrears which you agree?

 

Dont worry about this now - but come back to us when you have the immediate problem I hope solved:)

 

Also you asked me the following

 

 

Also I dont know what Ell-enns opinion is but there seem to be a lot of people having to go to court without a clear breakdown of arrears that they can agree. This to me seems very unfair.

 

Ell-enn would you recommend a CCA or Subject Access Request before the hearing do you think to check that loan has been transferred properly and to establish what charges there are on the account and to check the arrears?

 

what info would a CCA or SAR give me because with reference to my actual arrears you were dead right I'm about as clear as mud as to where the figures that they have been using have come from!! So if you could let me know which one I need to request etc that'd be fab!!

 

Cheers Cx

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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hi claire. not advice really but about the aftermath...we went through this in the last recession. had four young kids and i was frantic, no matter how hard i worked it just got worse...in the end we were repode...we spent a few months in squalor but the weight off my shoulders was immense....then we got council new build and have been here for 15 years now....if the roof leaks we make a call, if a window breaks, we make a call....all at no charge to us. its just bricks and mortar....our family have had so much more of a happy life since we left that behind. believe me, you will be in debt for years, but there is light at the end of the tunnel...we even went to new york in december for a week. please people reading this. dont give up.....and ell-en... shes a star trying to help so many!!!! a genuine good luck to all of you x

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  • 3 months later...

Hi

 

Update on the above..............

................ I'm gonna try and give as much detail as consisely as i can :confused:

 

 

  • got eviction order lifted / postponed / or whatever the correct term is in Feb thanks to advice on here with no conditions (i can scan & upload letter if needed)
  • on Friday received a letter from MC's solicitor of their intention to start proceedings again if I don't pay £10.5k now
  • yesterday (Sunday) morning the man i complained in detail about knocked my door again with no id (again) saying that he was there for me not for MC (again) and telling me i had no choice but to leave property (again) refused to give me copies of letters he showed me (again)

What has happened in the interim? here's a rough timeline:

 

  • Feb after court date I submitted a spreadsheet that showed what my arrears would be if MC had converted mortgage to interest only when I first requested it and asked if that could be taken into consideration with total amount of arrears owes I also asked for a named contact and an e-mail address due to historic paperwork going missing issues
  • March 3rd only resoponse was a new conversion form & no acknowledgement of letter & figures in February 10th completed and returned forms
  • June 5th letter arrived from MC's solicitors dated the 3rd of their intention to start proceedings again

between March and June I have called but I've been put on hold for excessive amounts on time each time they have not been "un-able to locate anyone in the department you need to speak to" !?

 

they have not acknowledge receipt of forms spreadsheet or anything else I've sent them or communicated with me what they were prepared to accept as a resonable additional payment!?

 

however to give both sides of the coin in fairness I have not made any additional payments since court for the following reasons:

 

  1. I wanted clarity on what I actually owe (as there were 3 different figures prior to court) as I'm still as clear as mud
  2. My husbands job fell through however he's since got another one better paid for a better company however he hasn't had his start date yet

What do you think I should do?

 

Thanks in advance

 

Claire

 

p.s. are there any "peoples awards" you guys can be nominated for?

 

p.p.s have ya thought about starting a CAG political party cos me finks you'd do a much better job with the public's backing & confidence too!:idea:

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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Hi there, oh dear sounds like you're in a bit of a pickle. Do I understand that you are unable to make any payment at all? The problem we have here is that you have not complied with the court order, however, that said it doesn't mean you will lose your home.

 

You need to work on a payment plan to offer them if you are to defend an eviction order, but I have to say the judge will need a very good excuse for non payment of the court order.

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Hi Ell-enn

 

I hear what your saying my issues have been that:

 

 

  • when we weren't evicted there weren't any actual conditions monitary or otherwise so there was no agreed amount as such (remember initially my mum was gonna clear all areas and i agreed with her that she'd help with the aditional payments until we were straighter instead)
  • i hear what your saying about the judge especially if we get the same judge again because to say that she was annoyed it wasn't subject to conditions was putting it mildly and gave us the disdinct impression that if she could've evicted us she would have

I've delayed the horrible man until Wednesday at 1.30 because I don't know but I'm hoping this will give me time?

 

My ultimate aim is not to have to go to court again, so the advice I guess I'm looking for is whom do you think I should submit copies of paper work and q's I've not had responses to? and what can i do about the lack of communication with MC (we now don't have a landline & so being put on hold for 20-30 mins to not even speak to someone is expensive on mobile or call box)

 

Cheers C

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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I have to be honest with you - the fact that you haven't had answers to your questions etc isn't going to stop you being evicted. It's the fact that you haven't paid what you said you would at the hearing.

 

I know that's probably not what you want to hear but I'm afraid the judge can only take into account whether you can pay or not:(

 

Were you unable to borrow the money from your mother?

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Arghhhhhhhhhh ok this is where I think I've been dull-niiave-completely numskulled-lackofexistenceofgreymatter completely and utterly to the point of OMG penny's dropped

I stupidly thought that no conditions meant literally that 'no conditions' i.e. we didn't have to pay I actually thought I was being pro-active trying to agree with them an additional amount

 

ok to answer my own q's now what's your opinion if I:

  1. scan and re-send (by registered or recorded???) all queries documents to date to MC
  2. send a copy to MC's solicitor

  3. In a covering letter offer to pay 4 x the additional payment I offered in court in Feb (i.e.to bring me up to date as per N244 form?) with an explanation (i.e. I'm dull) of why I haven't paid this amount already with an apology

What do I do about this visit on Wednesday? Can anyone shed any light on the function or purpose of this individual who called himself a "mortgage counsellor" acting "for you not the lender"?? but on both letters he sent requesting a meeting with us (1 in Feb 1 handed to me on Sunday) he doesn't state his job title?

 

Cheers Claire

 

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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OK, now you've got your head round the seriousness of the situation :)

 

Can I suggest that you don't send a letter offering to pay - but that you make the payment and then send the letter telling them that it's been done.

 

Then tell the mortgage counsellor to take a hike!! No doubt the lender will be adding the costs for him to your account, so once you've brought the account up to date you can write to them telling them you're not paying for a service you didn't ask for!

 

Any questions you want answered should be put to them once you are not under threat of being evicted - the priority is to keep the roof over your head while you argue the issues you've got.

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Thanks again for simplifying my over-complication will do as you suggest ASAP and update as to whether this is successful Cx

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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Don't hang about Claire, if you've got the money - make the payment. We can deal with the other stuff when your house is safe.

 

Apologies if I was a bit blunt - but I just needed you to know the reality of the situation:)

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I'm in the process of raising the money as we speak, please don't EVER apologise for being blunt I know how busy you are on here and "tell it how it is" I much prefer! :rolleyes: (if I hadn't been being dull in the first place I wouldn't even be in this position)

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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You weren't being dull! you just misunderstood the terms of the court order - easily done when you're not used to the terminology, coupled with the stress of the hearing and possible eviction. Don't be too hard on yourself, at least you're in a position to rectify the situation.:)

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i think there is another bright shining star in the sky tonight and it is called ellen,, watched u girl with other peoples problems over time you are brilliant, brilliant and brilliant so your star will shine on and on and on you are a credit to this forum

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Thank you for your kind words, it's much appreciated:)

 

Ellx

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i think there is another bright shining star in the sky tonight and it is called ellen,, watched u girl with other peoples problems over time you are brilliant, brilliant and brilliant so your star will shine on and on and on you are a credit to this forum

 

I TOTALLY AGREE in fact I think there should be shooting star smilie added just for Ellen!

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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  • 4 weeks later...

Hi

 

I did as you suggested and paid the additional up to the end of this month but they've sent me a new eviction order for hte 20th july is there anything i can do please?

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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Hi there, how much did you actually pay? and when?

 

was it all the monthly payments due since you submitted your N244?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Hi

 

Yes we agreed an extra £200 per month in February and we paid £1000.

 

However we returned forms in March to change to interest only and the last letter we had from them yesterday doesn't reflect this so we are still unclear as to what our actual mortgage payment is and contacting them on the phone is still virtually impossible

 

Thanks Claire

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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But did you make the normal monthly payments as well ??

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

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Hi

 

If the conversion to interest only has actually happened then the amount the DSS are paying is actually slightly over the monthly amount

 

But we have had no confirmation that this has actually happened dispit returning the forms on March 10th and several phone calls to try to find out

 

Cx

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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OK, you're going to have to enter another N244 at court to defend this eviction notice. They have obviously taken the action due to the monthly payment not being met. I think the best thing you can do on Monday morning is to phone Shelter and see if they can get anywhere with the DSS (as they seem to be giving you the runaround)and the payments to the mortgage

Shelter England - The housing and homelessness charity

Their advisors are marvellous at that sort of thing.

 

Obviously I can help you with the N244 but we're going to need a good story to put in it. It seems the mortgage company don't want to change the account to interest only, and we'll need to stress this point to the court.

 

One you have been in touch with Shelter post back on here and we'll see what plan of action we can come up with.

 

Who is your lender?

 

Has your husband started his new job yet? or are you both still unemployed?

 

Ell

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Hi

 

Sorry for the delay in reply my youngest got up cos she was having a bad dream.

 

My lender is Mortgage Express (Bradford & Bingley) one of the privatised lenders.

 

My husbands job turned out to be a bogus company (luckily we found out in time - they were actually charging perspective employees an initial charge to work for them) but hw's since got work & just waiting for his start date as we speak.

 

I've been applying for jobs hand over fist but so far nothing (various people have looked at my cv and think its fine so I'm stumped).

 

I am however a qualified teacher and whilst I left the profession some years ago I can get supply but as this is intermittent I didn't want to jeopardise our benefits by taking the odd day here & there (the agencies have said that schools are using classroom assitants more & more for supply cover as it's more cost efficient) until my husbands working (I've also been told that September is when i'll stand a better chance of getting a longer term placement)

 

Shelter have a drop in session Monday so I'll go to that

 

Thanks for your help as always Cx

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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dehowletts if you want you can PM me your CV and I'll look through it, I used to work in HR (part of my job is still in HR doing payroll...) and used to be abvle to predict who would get shortlisted from a pile of CVs. I've had various friends shortlisted for jobs its not necessarily your CV that does it - it is how you word the application form. I always believe you should take at least an hour per application, and have 'sample' answers to hand for ambiguous questions such as 'Why do you want to work for us...'

 

With the mortgage company I think Ell-enn should also point out to the court that athe company are abusing theprocess and 'automatically' putting in applications every other month - they need a preventative order (think that is what its called) stating they cannot take you to court for the next four to six months and a review hearing will be held then. Going to court every other month is extreme harrassment in my view, they want the 'stones' ie your house more than they want the blood.

 

Check to see that they aren't adding all the court charges to the arrears fees either....

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Hi

 

Thanks for this silly girl all relevant points & I'll defo pm you my CV and I'm really truly open to any criticism!!

 

The last application I filled in took me several hours (it was a particularly long probing one) the agency I had to send it back to actually rang me to complement me on my content & completetion of it (which was a 1st for me!) and I still didn't get an interview.......?

 

Without being arrogant or cocky I have about an 80% success rate (approx) at interview stage the problem I have is I'm not getting any interviews??

 

Cheers Cx

what goes around comes around

EVERY cloud does have a silver lining you just have to look really REALLY hard sometimes..

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