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    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
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Experian - Even More Personal Info To Be Added To Your Credit File!


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Even more of your personal data to be added to your credit file info!

 

Experian will advise the balance each month on your credit card/store card

 

and

 

the amount you repay each month

 

and

 

the number and total value of cash advances you take on your cards

 

Where is all this personal data info going to end!!??

 

What privacy are we entitled to?

 

Does this breach our human rights?

 

All food for thought!

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It will all stop when the financial system goes even more t*ts up than what it already has. :rolleyes:

We will get to a situation were every person in this country has a bad credit file/rating & no-one will get approved for anything anymore.

The government will have to bail the public out eventually the way things are going :)

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I wonder we did not agree to this when we made our agreements what would happen if someone challenged them.

 

dpick

 

Apparenty a written agreemant is not needed, a reply to me asking a simaler question from one of the CRA,s

 

I note the contents of your e-mail and I would like to explain how we obtain the information we hold about people and how it is then passed onto other lenders.

 

When an individual signs a financial agreement (usually under the terms of the Consumer Credit Act), one of the terms and conditions of that agreement is that the company concerned reserve the right to pass details of the account to a credit reference agency. By signing that agreement, you are agreeing to those terms and conditions. Therefore, for us to hold financial information about you, you will have signed a contract consenting to that company passing information onto ourselves.

Please note, that if a company cannot provide you with any actual evidence of your initial consent, this does not necessarily mean that they have to remove the data from your credit report.

 

For example, if a company can demonstrate that an account was being paid on time for a number of months/years prior to falling into arrears, this is often seen as evidence that the individual concerned must have consented to the terms and conditions of the contract.

 

Furthermore, a company will only open an account if the applicant agrees to their terms and conditions so, unless the account was opened fraudulently, the account holder must have agreed to the standard terms and conditions for that type of account.

 

Therefore, as long as the company terms and conditions specify that they reserve the right to pass account information to a credit reference agency, a period of meeting contractual obligations, or simply opening the account, will often be deemed as evidence of consent to those terms and conditions.

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For example, if a company can demonstrate that an account was being paid on time for a number of months/years prior to falling into arrears, this is often seen as evidence that the individual concerned must have consented to the terms and conditions of the contract.

 

So in their eyes even a void contract isn't void?.....I think they ought to brush up on the law!

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The way i read it it has nothing to do with any contract, just implied right given by a set of terms and conditions anywhere in a companys web site or documentation at the time you first ordered something.

 

You argue there where no such terms, the company says there where, and can no doubt find a piece of paper to back them up, but that does not prove you have even seen them, let alone agreed to them, but as absolute proof is not needed in civil matters, just the ballence of probebilaty it is down to a judge to decide which is most probeble so i have been told.

 

Its a joke, any company can claim you agreed and thats enough, no proof needed

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Yes, but don't the terms & conditions form the basis of the contract?

 

If for whatever reason the contract fails to be legally binding...surely so do the T&Cs as part of the whole?

 

Its a joke, any company can claim you agreed and thats enough, no proof needed

 

Following that logic, if I went into a shop and left without making a purchase, the owner could insist I bought something because I implied I was going to make a purchase by entering the shop in the first place.:confused:

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I agree its totaly mad, even if you did agree to generic terms on a web site for example, those generic terms cannot always include specific payment information and cannot form a binding contract that a breach, and therfore record of that breach can be justified on

 

 

The proof you made payments is not proof there was an agreemant to do so, nor more importantly what that agreemant was, without that agreemant how can you show someone has breached it?

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I wonder what the European Commisioner that governs human rights and the use of personal information would have to say. - under Human Rights ACt

 

hmmmmmmmm

 

That's one to follow up.

 

Perhaps Lord Mandy would know!

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Its already happening as the mobile phone industry are loosing 75% of their potential customers due to failing the credit rating. According to an Experian spokesperson "the first thing people cut back on are mobile phones..." in other words, they go for a Pay as you Go SIM card instead so we can't credit check them.

 

I wonder how long this will take to sink in, that people DONT cut back on phones but change their tarrifs instead!

 

Experian are really going to suffer now as people won't be applying for credit, they won't be doing as many credit checks so they have to 'invent' ways of selling existing data dressed up in new clothes.

 

Anyone ever heard of the story of the boy with his finger in the dyke? That describes them at the moment. I'm concocting an advert in their style

 

Why do you want a credit check?

 

1. Because I want all the DCAs to write to me

2. Because I know nothing should be going on my account but probably is

3. Because I'm stupid enough to want to take out a loan at the moment

 

I have a load more but some would get this forum into trouble if I posted them....

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What has struck me as ironic is that much of the legislation that is designed to protect the 'citizen', actually emanates from Europe. I can only think that they have more experience of what can happen when 'The State' really does get out of hand.

 

David

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Wonder how long it will be before we are all turned into credit criminals by this government? :eek:

Anyway..think about it, if you want anything in this country (house,car,money,new identity etc..) then its best to be criminalized by this government in whatever way you can ;)

Its the honest/law abiding people i feel sorry for :razz:

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Apparenty a written agreemant is not needed, a reply to me asking a simaler question from one of the CRA,s

 

When an individual signs a financial agreement (usually under the terms of the Consumer Credit Act), one of the terms and conditions of that agreement is that the company concerned reserve the right to pass details of the account to a credit reference agency. By signing that agreement, you are agreeing to those terms and conditions. Therefore, for us to hold financial information about you, you will have signed a contract consenting to that company passing information onto ourselves.

 

That says that they can pass our details on to the CRAs but where does it say the CRA can then process the data?

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