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    • I believe it is helpful to seek guidance from a range of places and decide on the validity of the sources and frequency of responses which are most helpful. A single voice can be a dangerous thing. As, of course, can groupthink. Scott, it feels like £4k on a solicitor for a £1.5k bill is overkill. Were we back in time I'd suggest small claims court as your claim sounds like it may be straightforward? By all means add that phrase on. I also suggest you contact the court and go and sit in on a couple of similar cases to get a better understanding before you shell out.
    • a card should be 16 digits...urm... note your dates above please. do not miss them no matter what happens  ......................... pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Northamton, civil national business centre Name of the Claimant ? PRA Group Uk Portfolios ltd. How many defendant's  joint or self ? self Date of issue –  21 May 24 date of AOS - 07-06-2024 date for filing defence by - 21-06-2024 Particulars of Claim 1. The claimant claims the sum of £5600 for an outstanding debt owed. 2. On Mar 2000 the Defendant entered into an agreement with Barclays Bank Uk PLC for a credit card under reference ( 11 digit ref ). 3. on Mar 21 the defendant defaulted on the agreement  with an outstanding balance of £5600. 4. On Aug 21 the debt £5600 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on Dec 23. 5. Notices of assignment were sent to the defendant in accordance with S136 Law of Property act 1925. 6. The claimant has instructed PRA Group (UK) Limited to act on its behalf in the recovery of the outstanding debt and to pursue litigation on its behalf. AND THE CLAIMANT CLAIMS 1. The sum of £5600 What is the total value of the claim? £6100  Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No - just emails threatening action   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? no Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? credit card   When did you enter into the original agreement before or after April 2007 ? before - in 2000   Do you recall how you entered into the agreement...On line /In branch/By post ? I don't recall - I suspect post / online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? am awaiting access - but I suspect it is    Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. assigned - debt purchaser has issued the claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Pretty certain - Yes   Did you receive a Default Notice from the original creditor? pretty certain - Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? there's been gaps - they went very quiet  Why did you cease payments? Covid lockdowns  What was the date of your last payment? i thought it was 2020 - they say 2021 Was there a dispute with the original creditor that remains unresolved? no Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? no
    • Sorry, I'm slightly confused. The moneyclaims dashboard is the only thing (I think) I have access to.  
    • no go to OCMC and download the transfer order and post it here.   be quick we dont have a lot of time
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American Express & DVD


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Guest dvdriley

I requested CCA from AMEX. They have sent a computer generated form with my details, when I applied for the card, number of payments bla bla. Its not even an agreement or an application...infact I,m not sure what it is. I cant post it as every line contains personal info

 

Has any one had any amex experience. Even my dog could see its not what they are supposed to send!!!

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Has any one had any amex experience. Even my dog could see its not what they are supposed to send!!!

 

I have an Amex that has a rubbish CCA.

 

It has now recently binned by the 3rd DCA and I did get a letter asking me to contact them. Ummm.......no.

 

As they still have it, I assume you are still paying. Write to them and point out they have not complied.

 

If they won't or can't you can draw your own conclusions.

 

David

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  • 3 weeks later...
Guest dvdriley

I have received the document shown below in my request to cca. I have sent them a 2nd letter confirming what they sent was not a cca. They insist it is. No signature and no t & c's. What now?

 

http://i518.photobucket.com/albums/u348/dvdriley/amexcca2a.jpg

 

http://i518.photobucket.com/albums/u348/dvdriley/amexcca1a.jpg

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I'm not 100% sure on this but I presume there must have been a tick box somewhere in the application saying 'I have read the terms etc etc and I agree to abide etc etc' that a tick box showing this may be enough. And although they haven't sent you the T's and C's which they should have done, along with a statement of balance, they would probably be able to produce the T's and C's from 2007 and a front page showing where you ticked to agree to the T's and C's...it could be a tricky one to fight in front of a judge....as I say, i'm not confident to give out to strong an opinion on the internet applications....hopefully somebody more knowledgable may advise...

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I have received the document shown below in my request to cca. I have sent them a 2nd letter confirming what they sent was not a cca. They insist it is. No signature and no t & c's. What now?

 

http://i518.photobucket.com/albums/u348/dvdriley/amexcca2a.jpg

 

http://i518.photobucket.com/albums/u348/dvdriley/amexcca1a.jpg

 

 

Is that everything they have sent?

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I'm not 100% sure on this but I presume there must have been a tick box somewhere in the application saying 'I have read the terms etc etc and I agree to abide etc etc' that a tick box showing this may be enough. And although they haven't sent you the T's and C's which they should have done, along with a statement of balance, they would probably be able to produce the T's and C's from 2007 and a front page showing where you ticked to agree to the T's and C's...it could be a tricky one to fight in front of a judge....as I say, i'm not confident to give out to strong an opinion on the internet applications....hopefully somebody more knowledgable may advise...

 

Hmmm, yes dvd I think I share 42man's comments. I understand that AMEX are tricky b*ggers at the best of times and as this is from 2007 I imagine they might just have got it right. However,truly I dont know. I guess you do need the section where you may or may not have ticked to say you agree to the t&cs. I think it has been suggested on another thread, that unless you HAVE ticked the agreement box then you would not have been able to progress further.

 

Sorry, I havent been much help have I :(

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I don't think they have complied with your request - send them this by recorded... -

 

Thank you for your response to my request under the Consumer Credit Act section 78.

 

I am pleased to see that you confirm this as a true copy of the original agreement executed by yourselves on the XXXXX.

 

As you must realise this agreement does not conform to sections 60(1) and 61(1) of the Consumer credit Act and is therefore unenforceable under section 127(3) of the same act.

 

 

You had until (date here) to provide me with the true copy I requested. After that date you entered into default of my request and I am therefore advising that the matter is now in dispute . Whilst the matter is in dispute, you are not permitted to ask for any payment, nor am I obliged to offer any payment to you. Furthermore, whilst the dispute remains, you are not entitled to charge any interest on the account, make any further charges to the account or pass the account to anybody else.

Please note you may also consider this letter a statutory notice under Section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect. This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies including any defaults. Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data. It is not sufficient to simply state that you have a ‘legal right’, you must outline your reasoning in this matter and state upon which legislation this reasoning depends.

 

Should you fail to respond within 21 days, I will expect that this means you agree to remove all such data.

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  • 1 month later...
Guest dvdriley

I asked AMEX for cca , ususal letters. They replied " please find enclosed true copy of the credit agreement enclosed which is enforceable"

 

 

This was an online apopplication form taken out 02/02/2007. The so called agreement they sent is headed "CARD HOLDER INFORMATION". It does not contain any terms or coditions, there are no signatures, there is no reference to T and C, it is literaly just my personal information. They have now issued a default notice. I have sent the ususual letters explaining that they have not complied with the cca but they are adament they they have.

 

What shall, I do.

 

http://i518.photobucket.com/albums/u348/dvdriley/amexcca2ahttp://i518.photobucket.com/albums/u348/dvdriley/amexcca1a.jpg.jpg

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Hi dvdriley,

 

Its an appication form. I have had the same, and have been fighting them on an off for the last 2 years.

 

Iv just checked back to what I have done and on receiving the e application, I wrote back saying that they had produced and application form, this had no tems and conditions on and is not signed etc etc.

 

They then puss it to N C O, debt agency, I can give you a really good letter to send to them. Then they will pass it on to N C 0 then R M A and finally UCA. Amex then passed it back to NCO, to which the last reply was they would look into my claims regarding the CCA.

 

That was in November 2007, and Iv heard nothing since.

 

Just kept to the no CCA policy, the secret is keep writing back to them with strong letters to all the DCA. It 's worked so far for me.

 

I Can help with copies of letters through the process if you would like.

 

Regards bach

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I think someone who is well versed in the new online regulations will have to take a look at this one.

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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