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Found 10 results

  1. Hello everyone Unfortunately, my husband has gone and got himself another PCN. This time it's one that was stuck on his car I haven't seen any photos of the situation yet - I think they will be uploaded tomorrow at the earliest as he only received the PCN today. I was trying to upload the pdf but this website says that I have the incorrect file extension Is anyone able to help me understand what I've done wrong? I tried following the instructions about uploading files. Thanks
  2. The story so far- Discovered we had a leak as could hear water moving through the stopcock in kitchen, rang insurance who informed me we were insured for the water damage but not for locating and fixing the leak. I discovered a leaking pipe under the concrete floor slab in the kitchen, i had to get up some tiles, take out kitchen units and dig up a section of floor to access pipes and temp fix it. We the noticed the walls behind the units were very damp and mouldy, the skirting on the wall opposite was also then noticed to be swollen (mdf) and the mdf wall paneling in lounge had bowed out. All walls were plaster board dabbed onto top of original plaster. An assessor from bvs came out, agreed was a genuine claim and were covered. Gave me an estimate for refitting units,plaster repair and to re-tile floor. I mentioned that the tiled floor seemed uneven, advice was to get tiles up so drying company could come out, if slab had moved it would be cracked and need replacing. Tiles were removed and large cracks were found,slab has raised due to swelling of the sub soil, was told to send in pics, drying company put on hold. It has taken 2 whole weeks to access the pics to decide it just needs drying and latex screed put on top! I have had a company in to quote for floor and they agreed it needs replacing, sent them an email with the quote and they are insisting the drying company still come out, are they on commission??? Last few days have taken some walls down to bare brick as the plaster board was very damp and had black mould on the back of it, original plaster just crumbled off. Have today discovered the laminate floor in the lounge near the party wall is also water damaged as it has swollen up, joists are wet along with the sub soil, nasty damp smell aswell. Advice im after is if after the drying company has been out and BVS still say floor only needs a screed over the top and do no nothing about the laminate flooring what is my nest move? Are loss adjusters like morgan clarke worth using??? Its now getting on for a month since the claim was put in. lots of stress, house in a mess and nowhere to cook properly. Hope the nightmare ends soon, next insurance company will be one that does not use BVS, as not impressed with them so far!
  3. Hello I live in a cul-de-sac and my house is the last house on the road and I have my own drive at end. Today, I received a PCN code 62 while parked on my own Drive. It states 'Parked with one or more wheels on or over a footpath or any part of a road other than a carriageway'. My car was parked with the back wheels just on the edge of the footpath, something I have been doing since 1988 but for some reason I have received a parking ticket today. The footpath ends at my house, although a neighbour whose garden backs onto my drive has put a small gate in his fence so he can leave his house from the back. What can I do in this instance as I will have problems parking on my drive in future? With the back wheels close to footpath, the back of the car stands over the footpath by a foot or more depending on the car that is parked. I would appreciate any help or suggestions
  4. My daughters BMW 1 Series car was stolen from outside her house back in March 2015. When it was recovered insurance company sent it for repair, so far so good. When insurance company returned car it was driving dreadful. (Car was fine before theft ) My daughter went back to insurers who were insistent problem was nothing to do with theft. After lots of arguing insurer decided to employ independent engineer who came to conclusion that insurer could not be certain damage was not caused by theft. Car was taken back and sent to a BMW dealer in Stoke to correct damage. When car was once again returned to my daughter she was told repairs had been done but car needed a de-sulpherisation to clear carbon build up which was due to wear and tear. My daughter accepted this and booked car into local BMW dealer (Manchester), when she took car BMW refused to do work because they said there was a fault on the engine and de-sulpherisation process could cause more problems. My daughter once again went back to insurer who again sent car to a BMW dealer in Stoke. It has taken all this time for insurer to come back to us and report that ' there is swarf in the engine caused by POSSIBLE oil starvation' and they are not prepared to pay for repair. We now know Stoke BMW performed de-sulpherisation process back in June. We have been told by various mechanics that swarf in engine could well have been caused by way car was driven when stolen can anybody confirm this. Insurance company have asked us to send evidence to support our argument. Where do we go from here my daughter has been without her car for 7 months. Any help would be greatly appreciated
  5. I was looking for information regarding my PCN in Kingston and came across this site. was a thread created in July to September with 4 pages with no conclusions It appeared to create some debate amongst members PCN-code-62-parked-with-four-wheels from fuzzy 30th July 2010 ( not allowed to give link ) I wonder if any one knows what happened to the appeal, because the link shown no longer exists and the Borough no longer has any information on Pavement Parking ( or I could not find it ) If any Kingston officers are willing to give me a outcome when reading this that would be great . I am not to sure why I received the PCN because there was a clear sign opposite the fairly tight road telling me to park with two wheels on the pavement (As a stranger to the area I have never seen one of these before ) in fact when I initially parked fully on the road and got out looked to see if there was enough room for a car to pass ( just for normal car , any large vehicle or van would not have been able to ) and noticed the sign then so I just thought that I needed to do this because of the tightness. I displayed my blue badge , checked if there were any yellow lines, resident parking scheme and if there was enough room for a wheelchair or buggy to pass through on the pavement . Everyone else in the road was parked on the pavement , ant there was a clear sign on the opposite side of the road near the corner showing the same symbol with a red X . I went to the football saw my team lose and came back to find a ticket . Strange thing is there were only 3 cars with a ticket , me another one bit further down ( that car had a similar number plate to me so must have been local to where I live ) and another parked near the corner ( almost under the red X sign ) no others had a ticket. I had another look to see for any other signs and there were none I have decided to challenge it asking for an explanation and common sense , rather than going the technical route at present But my guess is that the issuing of PCN on a Saturday in that area is regular and because of this it will stand If that is the case I will take it to adjudication,( the cost of the officers time to prepare and be there will outweigh the fine ) because if I could not park there then they should have indicated this like they have done further down the road ( be consistent ) and not leave it to guess work , especially to visitors who like me may have never seen one of these signs before ( 45 years driving). Obviously under the freedom of information I will obtain how many they issue around that area for each day of the week But if anyone has any information to help me prepare my defence that would be fantastic. I would be amazed if the forums are not monitored by officers, so I will not lay all my cards on the table , as by what I have given so far it would not be rocket science for a officer from Kingston to Know who I am . Many Thanks in Anticipation
  6. Evening all, I hope this is the right forum.. A few weeks ago I bought a new set of motorsport wheels & tyres for my track day car from Demon Tweeks (DT). I fitted them about 2 weeks after they arrived on 4th June for a track day at Oulton Park near Manchester, and had problems all day with the wheels (all four!) vibrating loose which basically ruined my whole day and wasted track day fee plus the fuel from Essex and a hotel for the night. I'm a chassis & suspension systems engineer for a major OEM and advanced DIY mechanic, so I was able to diagnose the problem as a failure of the plastic adaptor rings supplied with the wheels. (They adapt the centre bore size to fit my particular make & model. The failure was that all 4 - especially the front - had stretched and become a sloppy fit on the hub centre spigot.) I called DT first thing in the morning from work to explain the problem, and requested that the wheels be replaced for a new set of a make that doesn't use plastic adaptors. (There is popular opinion that these rings often fail with the heat of the brakes when subject to track use) This was refused, and I was told the wheels would have to be returned for inspection before anything could be done about a refund. DT arranged to have the wheels sent back to Team Dynamics (who are the manufacturer) for inspection, and after chasing up DT a few days later I was told that my wheels were ok, and that the wrong spigot rings had been supplied; I would get my wheels back with a new set of rings in the correct size. So, imagine my surprise today when I check the "new" rings against one of the old ones they accidentally sent back in one of the wheels, to find that they were exactly the same! I don't trust these wheels on my car. I'm very very concerned that the next time I try to use them (they are a spare set for track use only) they will come loose, or even fall off entirely! My next track event is at the Nurburgring in Germany, so as you can imagine I am very reluctant to drive all that way and have a failure! What can I do? I can't believe they have lied to me and basically done absolutely nothing to solve the problem! Am I within my rights to ask them to be exchanged for a different set of wheels that I trust will stay on the car? I have 2 weeks until I board the ferry for Germany, so I have to get it sorted out as soon as possible! Appreciate that this is a long read and a complicated problem.. thank you for taking the time to read & help!
  7. I have an identical situation to Haywok ( http://www.consumeractiongroup.co.uk/forum/showthread.php?399029-Sheilas-Wheels-claiming-I-owe-them-money&p=4306961#post4306961 ) plus a little extra. I rang at renewal to get a competitive quote. The quote was above quotes I had already found on the internet (including Sheila's wheels by the way). I told the lady I would not be renewing and cancelled my direct debit I then decided It was time to put my old convertible on the road for the summer so "SORN'D" the car covered originally by Sheila's wheels & went with another company Some 2 moths later I received the "you owe us...." letter. I explained the situation and sent a copy of my new insurance for another car to them. This wasn't good enough and they demanded I send them a letter from DVLA showing the car "SORN'd". After obtaining the DVLA notice I emailed it to them. They emailed back asking me to call them. Instead I wrote explaining the situation and asking for the matter to be closed as they stated they would. A few days later I received a letter & email from a debt collectionicon company chasing this huge sum (£45) on behalf of Sheila's Sharks. It looks to be a nice little earner for Sheila's wheels. Anybody got thoughts on my next move?
  8. Not sure where to start with this.. The girlfriend had an accident in Oct 2012, it was a full payout (£1000) as the car was a write off. The insurance premium was renewed for 12 months in January 2013 on a direct debit. Now my girlfriend has gone to cancel they are asking for the full premium. Due to accident they are saying the claim is not settled and they basically want her to pay up so that they can recoup the costs. The wording in the policy states: "If any accidents have arisen which may result in a claim we will not refund any premium and, if you are paying by installments, you must still pay us the balance of the full annual premium." Sureley with her renewing the contract in Jan 2013 this should have no bearing on last years policy. She has not claimed since renewing in January. They have even said that even when the accident is fully settled and she still wishes to cancel they will still request the full years premium. Any help? It seems wrong what they are doing, I would understand if it was still within the year the claim/policy was made, but its not.
  9. Morning all.. Im after a bit of advice. I took out car insurance on 7th november 2012, and had to cancel it on the 28th november 2012 due to the engine on the car blowing up! Never made any claim in that time, and paid in full when i took the policy out. Rang sheilas wheels on the 28th to cancel, and they told me i would have to pay them a cancellation fee of £35, which is fine, i understand that. What i cant understand is i ALSO have to pay a cancellation fee to Esure who are the people actually insuring me. So i get no ploicy at all from sheilas wheels..but i have to pay them £35 to cancel, AND £55 to Esure for cancelling! Is this right, im completly confused?
  10. Hello. I am new to this site, so please bear with me! I have claimed on my insurance for my television, which was damaged by my son. When I took out the insurance I listed my television as a specified item, as I paid £1,200 for it when I bought it, as it was above the value that they covered individual items for. When my insurance came through, it was listed as being insured for just over £2,000. However I have been told that it is not the monetry value I paid for it when I bought it that counts, but that I will get a like for like replacement. They state that they can give me a replacement television but that the value of this is £386, my excess is £350, so in effect I will be getting £36. I am annoyed, as I specifically insured the television for that which I paid for it - and I will have been paying more to do this. My policy states that they will give me an equivalent replacement - it does not say anything about the specification - which is what they are saying equates to an equivalent. I have tried to argue that an equivalent replacement should be equivalent to what I originally paid for it? Am I wasting my time? If they will only replace it for a television they say costs £386 then I see no point in claiming. I would appreciate any help.
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