Jump to content

Search the Community

Showing results for tags 'unlock'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
    • Non-Retail subforums
    • Retail Subforums
  • Work, Social and Community
    • Work, Social and Community Subforums:
  • Debt problems - including homes/ mortgages, PayDay Loans
    • Debt subforums:
    • PayDay loan and other Short Term Loans subforum:
  • Motoring
    • Motoring subforums
  • Legal Forums
    • Legal Issues subforums


  • News from the National Consumer Service
  • News from the Web


  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition


  • The Youth Academy
    • The Youth Consumer Service
  • Miscellaneous

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me


Found 8 results

  1. Hi I was in a pay monthly contract with o2, had a balance of around £250 remaining which i paid off in full to leave them to another provider. I asked for an unlatching code back in July, which it was sent within a day but the code did not work. I've now gone through about 4 of these requests with them and each time i was told to wait 7 days, only to have the same code sent out to me. After all this time they're telling me the only options are now to go to a side street shop and have it unlocked (they will compensate the costs but the manager at the end said we never advice customer
  2. UK mobile networks look set to be forced to make it free to unlock phones at the end of customers' contracts, it was announced in The Budget. Currently, each major network offers different options to consumers who want their phone unlocked, with most charging for the privilege. Unlocking a phone allows customers to switch networks as they please. Following this week’s Budget, the government says that all mobile users should be able to have their handset unlocked at the end of their deal without paying. While it is hoping to get networks to sign up voluntarily, the gove
  3. My son has a Samsung Galaxy S4 on PAYG which was locked to Orange when he bought it 2 years ago. He has requested the Network Unlock Sim from Orange as he wants to change providers to Vodafone. He paid the £10.00 admin fee and waited. This was over a month ago and every time he rings them he gets a different excuse or fob off as to when he will receive the code. The second call he made after waiting 10 working days for the code, he was told the IMEI number had been taken down wrong by Orange, and he will have to wait another 10 working days for a new code. Yesterday he was told he would be ema
  4. I have a second-hand iPhone 4S on EE and I am being charged £20.45 to unlock it from their network. Is there are legal basis for them to levy this charge? I understand that "the main reason that networks are allowed to lock phones in the first place is because generally when a phone is sold locked it's at a subsidised price..." - however, I have no contract with them, so why can I not be released upon request? "All the networks do it" is not the basis for law. Also of interest to me, the fact that parking charges - and over-charging - previously acceptable to millions of people, is now fo
  5. Hi Guys Will put the Vodafone Ref Shortly. Have a contract with Vodafone. One of the lines was recently taken out and a Galaxy Note 4 was supplied with a number that ive later found out was a recycled number. I got my bill today and ive been charged £19.99 for a unlock code I haven't requested. The IMEI number given was an Iphone, I later found out this was the previous account holder to that number. CS gave me the name of the person who did this... Mohammed (The previous account holder) I have a question. Vodafone says if the details dont match then they wont pro
  6. Hi, I have been spoofed by a website called Official iPhone unlock, mobile phone oprators unlock your phone at the end of your contract for around £20.00. I thought this company was charging the same amount as they stated they could do the unlock quicker and the price was the same, however, the £19.99 plus VAT they took off me was for a "preorder", they said the cost of a full factory unlock from Orange, was £99.99 with a discount of £19.99! They refuse to refund me, so this is a well organised spoof
  7. Hi Lee I hope you pick this up today because i want it resolved ASAP! Ive waited long enough and was told I should have the unlock code in 7 days... I requested an unlock code for the new HTC One M8. I originally confirmed i was happy to pay the £20 unlock fee when i made the original enquiry to Customer Services. Since then I have had 2 emails asking me whether I am happy to pay £19.99 for the code and to confirm in email. Please see the email trial below Lee, I respect what you do and you are probably the best at VF compared to what I nor
  8. Hello all, I am hoping you might be able to help me. I bought a SIM free iphone 4 from the Carphone Warehouse a few months ago, and put my existing SIM card into it. All fine. When I came to the end of my contract with T-Mobile a month or so ago I gave notice to cancel, and took out a new cheaper contract (with no phone attached) with 02. However, I have not been able to use the 02 SIM card in my phone, as the phone has automatically locked to T-Mobile. Here's the difficulty: - T-Mobile won't unlock the phone as it was not bought through them; - the Carphone Warehouse won
  • Create New...