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Found 10 results

  1. Hi, I am desperate for some help if anyone can, the story is as follows, sorry if it is long winded. I am a sole trader running a Lawnmower Repair Business, I lease a 1400sq ft commercial unit from my landlords. My landlords supply the Gas, Electricity and Water, I am billed directly from the landlord for the utilities and not their supplier which is not one of the big 4 believe is CNG Contract National Gas Ltd. I do not know who supplies them the electricity or water (a good guess for the water would be Yorkshire Water) So I took the lease out in February 2010, Trumbling along
  2. Hi, Some advice needed. In the Autumn 2010 me and my partner moved in to a new flat. Sorted out council tax, water etc straight away but ran in to problems when trying to get our gas and electricity sorted. Having found out EDF was the supplier for the previous tenant I made several 5-10 calls to EDF during the first months of moving in. For some reason they had no supply registered to our address and could not set anything up. Even when supplying them with the electricity meter number they stated that that meter had been turned off for two years. No luck with providing the
  3. BILLED DEFERRED FINANCE CHARGES What the heck is this? I have been checking my credit card to make sure everything is as it should be and found two of these entries. One is for £0.38 and the other is £1.76. it says merchant and gives a code, but the code means nothing to me, as I cannot identify the merchant. I buy from overseas at times and there is a transaction fee for this, so am at a loss to cross reference this. I am loathed to phone them tomorrow on the 0300 number supplied on the statement.
  4. Hi Folks, Npower said my final bill was roughly £127. I checked the readings against what the estimated bill said then I paid roughly £80, which tied in exactly with the readings. They are now chasing me for £47 saying I'm due them, but all the communication is generic crap and they haven't responded to anything I send them. I've put in a formal complaint and asked for a copy of their complaints procedure. Are they likely to listen, or see sense? Anything else I should be doing/be aware of? I switched supplier around the 5th on august... cheers folk
  5. This is a long and messy story, so I'll try and stick to the short version to begin with. Fifteen years ago I moved from my previous address to my current address, I informed my local Council (Shetland, for both addresses) that I was taking over responsibility for my current address, that I was no longer responsible for my previous address, and gave them details of whom I was given to understand was taking over responsibility for my previous address. All seemed to be good, and in order, until February/March 2013, when out of the blue I received two letters at my current address, from
  6. Thought this may be of some use. Bank of Scotland has been unfairly double billing customers who fell behind on their mortgages, a High Court judge in Belfast has ruled. In a scathing verdict, Master Ellison said the bank's behaviour had been "unconscionable" http://www.bbc.co.uk/news/uk-northern-ireland-28842534
  7. Hello all, I have a bit of a complicated one here… 3 years ago I moved into a property as a tenant..tried to contact npower numerous times without any success of them admiting they are my supplier. After 3 years they came up with this huge bill charged for a business account (and meter registered at the wrong address). I do not have any idea how and why they opened a business account. It is not in my name but in the name of the property owners. They have agreed to recalculate all the bills using domestic rates and VAT, but it still comes out big. I have asked them to apply the ba
  8. Hi all. In October 2012 I hand wrote a letter to BT saying that I would no longer require their broadband and calls service after the end of October. Then at the beginning of November I received and paid my October bill. I also received an email from BT Residential Services dated 8th November which acknowledges that I have chosen to close my account. I have since had bills for November, December, and now for January. In December I spoke to customer services and I explained my situation, and that I have an email from BT Residential Services which acknowledges my request, but the lady to
  9. I would be grateful for any advice on the issues i am having with HYDE martlet at present. We have a shared ownership apartment in surrey and a leaseholder of 35% purchased 5 yrs ago. In the last two years we are getting invoices from the housing assoc for deficit payments and it is just getting ridiculous now. advice please 1. in oct 2011 we were invoiced for £503 for a service charge deficit for 2010/11. This was a 95% deficit ! They gave us 28 days to pay which we did. Our service charge is only about £500 for the year and so was an awful lot of money 2. In Oct 2012 we were inv
  10. I happened to notice on my internet statement September, Billed Deferred Finance charges. £9.05. I dug backwards and found April .61 pence May nothing, June 40 pence, July £3.91 August £3.41, September £9.05. What is this Charge? I did a Google search on the problem and got no consistent answer other than a glitch in their system that they allow to continue.
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