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  1. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Hi Ell-enn, Thanks for the sheet, precisely the sort of budget calculator I needed. Really good and well suited for my purpose. Thanks once more.
  3. Hi there, just wanted to say thanks to you and everyone that responded. As mentioned, I have put in a letter of complaint to the head of my council and yet to get a response. I have also been to CAB and advised to bring in a break down of my financial statement stating my outgoings and incomings. This will be used to ask for more time in the courts. Taking that in by the 28th to the CAB. Still getting it written up, any ideas or template to use anyone can suggest will be good. If not, good old excel is what am using. Once more, thanks to every one for taking the time respond.
  4. Hi all, I have a long winded situation. I have council tax debt that has gone up to £5,000. This has been going on from more than 8 years from a different house I lived at before moving in to my own house. The council has passed all dealing and account to solicitors who I have had a few email communication with confirming I will be making a £100 monthly payment towards the debt as well as paying £1200 of council tax on my current property yearly. The house is worth £285k today. Three different Charging Orders have been applied to the house for council tax debt as I have tried to keep up with paying for the council tax going forward and also paying for the debt owed from years back. It has been such a challenge as the type of work I do is contracts which is not too regular. I am currently not working, I have three children with the youngest a year old and oldest 8 years old. My Partner works part time. I have just had this bulky document come through the post. They are court papers. The Council are taking me to court to push for a sale of my house I live in to recover 5k of the money owed. This is very distressful and annoying to say the least. I have offered to be paying £100 towards the debt, who refused it contending that their client - the council - are not accepting this as it will take too long to pay off the money owed. The court date is for the 18th of October next month in the meantime, there is a job I am scheduled to commence on the 2nd of October too which will enable me make some bigger payment towards the debt. The issue now is, legally, where do I stand and how do I contest this as it stands. I have evidence of all the payments I have made so far and email correspondence What advice and how do I proceed, it can not be just and equitable to push for a sale of a house worth £285k over a 5k debt with children in the house!! I am not disputing the money owed either, I just need more time to come up with some of the money. I am not in receipt of any benefit from the state either. I await your responses and thanks in advance all.
  5. My request is a simple one, I want one or two set of Blank Used Empty Original HP Cartridge for Refill Purposes. Model is 953 or 953 XL Printer Model is Officejet Pro 8715 Any one any idea of how I can source these, please let me know. It has to be Originals. Thanks all.
  6. Hi All, Just want to say, a big thank you to all contributors on this thread for Parking Related Matters. It sure does help to keep the PCN Crooks in Check when more people learn to stand and fight back by such sites and threads like this one. The Summary of this Case is for a PCN that was: 1. Wrongly Issued. 2. Appealing 28 days Late and out of time. 3. Case now with Debt Recovery Company who are Chasing. 4. Smart Parking Crooks not Interested with my Late Appeal. Full details are below and sorry for the length of this in advance. I have two addresses, about two minutes apart from each other. One is where my Car is registered while I live in the other one. There is a tenant in the first address but I do check my mails from time to time at the Tenanted Property. Somehow, I did not receive any PCN notice at the Tenanted Address. Why, I really do not know. So when I got a letter from the Debt Company at my Second address as they used a tracing service to find my second address, this was a surprise to me, and also I was out of time by now. I fired off an appeal letter to Smart Parking. Also note that the PCN itself was issued Wrongly Smart Parking are aware of the error, as we all know, they are all Crooks anyway. PCN Details are: Contravention Date 08/10/2016 Contravention Time 13:41 Issue Date 12/10/2016 Make Unknown Colour Unknown Was seen in RIVERSIDE SHOPPING CENTRE ERITH Contravention Insufficient Paid Time Crook Running the Parking Scheme is: Smart Parking Ltd ( Appeals Team) Unit 43, Elmdon Trading Estate Bickenhill Lane Birmingham B37 7HE This was my Appeal Letter: Parking Charge Notice Number: TC0000000 Dear Sir or Madam, RE: REQUEST FOR PCN CANCELLATION FOR ILLEGALITY AND FRAUD. I am having to write you due to a debt recovery Letter sent to me from a Debt Recovery Company Called DRP dated the 21st of November. I am amazed and surprised as to when this Supposed Parking Contravention Happened in Erith as stated in the Letter sent to me by DRP Debt Collectors. I do not recall getting any letter from you in the first instance and do not recall the precise details of why this contravention occurred in the first place. I do have use of your Erith Car Park and on some occasion have had to enter the car park on the same day on more than two occasions. To that effect, your Parking Rouge Camera could have identified my Car as parked continuously for the period identified which you must be able to ascertain from your records as not the case. But since extortion is part of your mode of Operation, you will be happy to Issue a PCN on falsehood. If your Stationed Cameras did not capture this, then, I suggest you change those Cameras and try using a different model Camera or retrain your CCTV Operators I am therefore, contesting it. I am also, demanding all the information on which this Contravention was based on to be supplied to me. The time and, the date and the specific Spot the car was Parked on in the Car Park as this is what my appeal is based on. I also need to see the Date the PCN was issued and Proof of Postage to my address as above. My Alternate Address is 0 Blah Close, Kent, DA00 000. I have use of both addresses as both houses belong to me. Can you kindly send all your responses to both addresses as I see no justifiable reason why you are trying erroneously extract £160 from me!! I have no intention of paying this charge as the PCN has been illegally issued. I look forward to getting speedy response from you on this matter. Very Many Thanks Name Inserted. ************************************************** ***** This was their response to my Appeal below: Dear Sir/Madam, Thank you for your recent communication. As per the British Parking Association code of practice (paragraph 22.7), all appeals must be submitted to us within 28 days of the initial Parking Charge Notice (PCN) being issued. Due to the length of time your PCN has been open, we have now referred this to a debt recovery company (Debt Recovery Plus) who are handling the matter on our behalf. Please contact them directly if you wish to discuss this further. Debt Recovery Plus: 0208 234 6775 or 0141 301 2355 Kind Regards, Smart Parking Ltd Telephone: 08452303081 Email: [email protected] Website: http://www.smartparking.com Email Footer Oct16 *********************************************** what is the best way forward for me, any advice will be mostly appreciated. As the Debt Recovery will not be interested as Instructions have been given to them by their Client I guess to recover the debt. The Issue am faced with is that am out of the Appeal Time for the reason stated above. I am really annoyed as the PCN itself was wrongly issued and need to stop this case before I get Clamped and the cost Spirals way out of Control Thanks all in advance!!
  7. Therere two numnbers for this, the one mentioned above is not free, Read the full article mentioned in the link above. When you register your mobile on the Telephone Preference Service, there is no charge for sending a text to the shortcode 85095 or for receiving the confirmation text. There is an alternative shortcode, 78070, but for this you will be charged at your standard network rate.
  8. Hi there, The payment for the repair was made with a Debit Card and this was about 4 - 5 weeks ago. Thanks once more.
  9. Just a note though, I do not have the receipts of purchase any more though but dealing with the same pc world I bought it from and do believe they should have the details of the purchase on their own records. Question, will they be willing to print me out a free receipt of proof of purchase if I am getting legal with them? I sure would not if I were in their shoes!! I paid for the Laptop in CASH too which I now can see was a mistake, should have used my debit card at least. I will slowly start getting some legal letters and emails ready and if there are any more pointers on this, please feel free to mention them to me. Very Many Thanks Indeed to you and all the others that have responded to me so far. Thanks for your advice anyway.
  10. Hi I have this problem with both HP and their repair centre in Newark. I have a HP pavilion DV7 17" screen, Windows 7 64-bit SP1, 2.00GHz, 8.0GB RAM, Intel HD Graphics 3000 Laptop that is about 3 years old. Recently I started having this problem with the Laptop. Once I shut the Laptop down or put it to sleep or hibernation mode, and try to start it up again, it simply will not boot back up at all. I have to leave it and come back to it after four to seven hours and then it will boot up normally. If after 20 minutes of the Laptop being on and in use, you hibernate, shut down or put the laptop in to sleep mode then it will not power back on till after 7 to 8 hours later. Nothing you do will get it back on sooner. There is power to the Laptop in the meantime. This is increasingly difficult for me as it means once the Laptop is powered on and in use, I have to leave it powered on all day till night time when I have to shut it down and come back to it in the morning and power it back on again. I took this to a local IT repair person on the streets and they were not able to resolve the problem and mentioned I have to send it to HP to fix, I took the Laptop back to PC world where I bought it three years earlier and (knowhow) charged me £50 just to send it up to their repair centre in newark, the Laptop is no longer in warranty by the way. When the repair centre started working on it, they called me to confirm that the system board of the Laptop needs to be changed to resolve this issue, I had no choice but accept for this to be changed at a further cost of £95. This was done, sent back to the pc world (knowhow) branch I took it in to in the first place. I checked the pc, powered it on at the shop, it came on as normal so I signed for it and took it home. A day later, I discovered that I still had the problem with the Laptop not booting up after a few minutes of it being in use. I tried to boot it up and the laptop will not boot up, I was basically back to square one with all the cost I have incurred so far. After 5 days or so, I took the Laptop back to (knowhow) and advised them the Laptop with all the repairs so far, has not resolved the issue and also one of the keyboard buttons was faulty which I mentioned to them as well, the Laptop was taken off me and sent back to the HP repair centre in newark and came back almost two weeks later with the keyboard changed and looking new. Please note that this second for free as under the terms of the first repair, I have a guarantee of three months which covered me for the second time around. Anyway, after a few days later, the power problem was still there, once the Laptop is either hibernated, shutdown or put in to sleep mode after it has been on for up to half an hour or more, the unit will remain shut down and cannot be powered on by the power button of the Laptop till after 5- 8 hours later then the power button will now responds to power on the Laptop. This is now my third time of having this same issue and need to know what options are available to me as this has cost me both time and money so far. It seems to me there is a heating mechanism or component that heats up once the Laptop is powered on and only when this cools down is when the power buttons becomes effective again. The Laptop is useable when on and working but becomes such a pain once you close the lid or power it off, which means it has to be left on all day till night time when I want to go to bed then I can shut it down boot it up in the morning if need be with no problems but have to leave it powered on all day again. This is not acceptable to me. When using the Laptop and there is any software or programme that needs to be updated on the laptop, I cannot reboot or shut it down as it becomes unusable till several hours later. I hope I made myself clear as to the problem I am having. Summary: Laptop once shutdown does not boot up till several hours later. Laptop out of original warranty when bought but not old as only about three years old, windows 7. Been to HP knowhow repairs centre twice and components changed at my cost but still problem above persists. When in Hibernate or Sleep mode, the standby light keeps flashing but the power on button not responsive to the unit. Seems there is overheating - but Fan is fine - causing this issue that has to cool down first for normal boot up. There is a three months warranty in place from the first Job done by the HP repair Centre which covers me for three months. Monetary cost to me so far is £145 pounds and five weeks loss of use as it takes two to three weeks get back from knowhow. Thanks and hope to see the responses I get from you all savvy people.
  11. Hi Techies, I have a quick issue that is bogging me and not much help coming from Mr Google either. I will explain. I have just been handed an old work Laptop for my personal use – Model is a DELL LATITUDE E4310 Laptop. I have put a Windows 7 OS Build on it but simply cannot get the Wireless Network to function. I guess I need Drivers for this. The Wireless Software is missing so I cannot get the Laptop to pick up the List of Wireless Network Routers Around me either as there is no Wireless Software on the Laptop. The Bluetooth Software is fine. I have been on Google to Download the Network Drivers for that model of Laptop but got these drivers that only ended up to be lots of Spywares and Adds of all sorts. A waste of time really. Dell website has not been as helpful either. Can someone point me in the direction of where to get Wireless Network Drivers Software for a Dell Latitude E 4310 Laptop Model Please? Thanks all.
  12. Update, I still have not been paid the money I am owed as already mentioned above and I am no longer on site as the contract has expired. Can any one please point me in the right Direction or a sample of the Sort of " LETTER BEFORE ACTION" to write. I need to start action as I am being fobbed off by this recruitment agency every time I call them. They want me to give up and move on but why should I when they own me money I worked for!! If any one or the Administrators can assist me this will be great. Very Many Thanks.
  13. Hi Caggers, It has been a while I was on this forum from the Early Bank Charging Days was the last time I was here and am happy to say that this forum was good to me as I was able to get back almost £3.5k from my Bank in charges. It was very good indeed. Okay, now I have another Legal Issue. I worked for an agency as an IT Contractor. I got an IT position to work from a site in Swindon but also had the option to travel to other sites around the UK for the same company. My expenses was always paid when submitted via an online portal system with receipts. When I got this three months contract position, I negotiated the contract with the agency and also get them to pay all my expenses as part of the contract, ie, Hotels and Trains Travels to and from site. This was agreed over the phone and was normal practice as well. I subsequently submitted all my expenses every week to the agency and every week this was signed and approved for my expenses to be reimbursed back to me. Please note, every week I put in my expenses and it got signed off and approved by the agency. This went on for almost 8 weeks with no problem. Then on the sixth week, I got a rejection of my expenses claim and the reason was since I was based on a home site which means expenses cannot be paid for while on a home site. I live in London and the position is in Swindon which was where I was now based for the contract position. All my Hotels and other expenses have all been paid for all this while and even in the contract, it did not say that swindon was a home site for me. The point now is, not have the agency stopped paying for any more expenses claim going forward, they now even want to recoup all the expenses claim they have paid from when the contract started which almost £4k!! So what they are saying is that they will not pay me my contractual pay as well to cover the expenses they have paid on my behalf all this while!! Please note that every week, when I submitted my expenses and receipts on an online portal system, it was always accepted and signed off as approved. My contention is the person who approved and always signed my expense claims seems to have made a mistake from what the agency are saying and I am claiming that I am supposed to get my expenses paid for. Therefore, I am now paying my own expenses as it stands and also facing my money due to my company being stopped as well. The contract I am on, has a week left on it and it seems I will be out of pocket for this blunder and claim by the agency who claim that I was told over the phone that Swindon was my home site and therefore no expenses was to be paid for me. Which I think is all rubbish really. If that was the case does it mean they were incompetent when all my receipts was properly inspected and signed off as approved for a whole six weeks? This really started when funding for the project was not forthcoming for the next phase. I have to say this agency has a very bad reputation and are good at trying to ripp contractors off. I am disputing the fact that not only are they saying they will not pay my expenses moving forward but the fact that they are withholding my contractual pay too!! They are doing this as I have just a week more on the contract hence this attitude from them. I want to sue them and go all the way to court if I have to as I will not accept this sort of attitude from a Recruitment Agency. These are the sort of agencies they call " Cowboys" this one is one of them. If I am right, my next action is to write them a letter before action, is that right? Can fellow caggers advise me on my next move please. I am going all the way with this one!! Some of these cowboys agencies need to be stopped and I will keep you all updated on my progress. Thanks to all indeed.
  14. Just a follow on from the post above, I have copied the yext files of all my programmes and startup from CCleaner. Here it is below: Details from CCleaner, first is for installs and second is for startup.: Acronis True Image Home 2011 Acronis 28/11/2011 246 MB 14.0.6597 Adobe Creative Suite 4 Design Premium Adobe Systems Incorporated 24/10/2011 4.0 Adobe Flash Player 11 ActiveX Adobe Systems Incorporated 21/08/2013 6.00 MB 11.8.800.94 Adobe Flash Player 11 Plugin Adobe Systems Incorporated 21/08/2013 6.00 MB 11.8.800.94 Adobe Reader X (10.1.3) MUI Adobe Systems Incorporated 02/03/2013 479 MB 10.1.3 Adobe Shockwave Player 11.5 Adobe Systems, Inc. 12/08/2011 ATI Catalyst Install Manager ATI Technologies, Inc. 11/08/2011 22.4 MB 3.0.816.0 Ava MetaTrader 4.00 MetaQuotes Software Corp. 19/06/2013 4.00 AVG 2013 AVG Technologies 13/08/2013 2013.0.3392 Camtasia Studio 7 TechSmith Corporation 23/04/2012 240 MB 7.1.1 CCleaner Piriform 21/08/2013 4.05 ContinueToSave 1.74 17/05/2012 coNtinuuetosave continue to save 17/05/2012 CyberLink PowerDVD CyberLink Corp. 08/04/2012 250 MB CyberLink YouCam 5 CyberLink Corp. 18/01/2012 323 MB 5.0.0909 Download Accelerator Plus (DAP) Speedbit Ltd. 19/11/2011 8705 (Build 540) Dropbox Dropbox, Inc. 29/05/2013 2.0.22 Energy Star Digital Logo Hewlett-Packard 11/08/2011 300 KB 1.0.1 Evernote v. 4.2.2 Evernote Corp. 09/04/2011 139 MB FXCM MetaTrader 4 MetaQuotes Software Corp. 09/12/2011 4.00 FXCM Trading Station 09/12/2011 111711 FXDD Malta - MetaTrader 4 MetaQuotes Software Corp. 09/02/2012 4.00 Garmin Express Garmin Ltd or its subsidiaries 15/03/2013 28.0 MB 2.1.11 Google Earth Plug-in Google 01/08/2013 83.6 MB Google Talk (remove only) 26/12/2011 Google Talk Plugin Google 30/08/2013 20.7 MB GoToMeeting CitrixOnline 24/05/2013 HP 3D DriveGuard Hewlett-Packard Company 18/12/2011 6.99 MB HP Connection Manager Hewlett-Packard Company 11/08/2011 33.4 MB HP Games WildTangent 12/08/2011 HP Officejet Pro 8500 A910 Basic Device Software Hewlett-Packard Co. 05/12/2011 180 MB HP Officejet Pro 8500 A910 Help Hewlett Packard 05/12/2011 24.2 MB HP Officejet Pro 8500 A910 Product Improvement Study Hewlett-Packard Co. 05/12/2011 7.00 MB HP On Screen Display Hewlett-Packard Company 12/02/2012 1.48 MB 1.3.5 HP Power Manager Hewlett-Packard Company 18/12/2011 3.65 MB 1.4.4 HP Product Detection HP 29/08/2013 4.46 MB 11.15.0009 HP Quick Launch Hewlett-Packard Company 09/04/2011 7.14 MB 2.3.6 HP Setup Hewlett-Packard Company 09/04/2011 8.6.4530.3651 HP Setup Manager Hewlett-Packard Company 11/08/2011 8.30 MB 1.1.13231.3673 HP SimplePass 2011 Hewlett-Packard 11/08/2011 50.6 MB HP Software Framework Hewlett-Packard Company 18/12/2011 4.74 MB HP Support Assistant Hewlett-Packard Company 11/03/2013 91.5 MB HP Update Hewlett-Packard 02/03/2013 3.98 MB I.R.I.S. OCR HP 05/12/2011 68.9 MB IDT Audio IDT 11/08/2011 1.0.6329.0 InstEd instedit.com 05/08/2013 7.30 MB Intel® Control Center Intel Corporation 19/12/2011 Intel® Display Audio Driver Intel Corporation 12/08/2011 Intel® Management Engine Components Intel Corporation 10/04/2011 Intel® PROSet/Wireless Software for Bluetooth® Technology Intel Corporation 11/08/2011 88.6 MB Intel® PROSet/Wireless WiFi Software Intel Corporation 06/11/2011 112 MB 14.2.0000 Intel® Rapid Storage Technology Intel Corporation 19/12/2011 Intel® Wireless Display Intel Corporation 11/08/2011 119 MB Java 7 Update 25 Oracle 23/06/2013 129 MB 7.0.250 Java™ 6 Update 24 (64-bit) Oracle 09/04/2011 90.7 MB 6.0.240 Jet Screenshot v 3.0.1 ArcticLine Software 21/09/2011 3.22 MB 3.0.1 Magic Desktop EasyBits Software AS 12/08/2011 107 MB 3.0 Malwarebytes Anti-Malware version Malwarebytes Corporation 29/04/2013 19.2 MB Marketsplash Shortcuts Hewlett-Packard 05/12/2011 469 KB Microsoft .NET Framework 4 Client Profile Microsoft Corporation 13/10/2011 38.8 MB 4.0.30319 Microsoft .NET Framework 4 Extended Microsoft Corporation 17/05/2013 51.9 MB 4.0.30319 Microsoft Office 2010 Microsoft Corporation 09/04/2011 6.31 MB 14.0.4763.1000 Microsoft Office Click-to-Run 2010 Microsoft Corporation 19/09/2011 14.0.4763.1000 Microsoft Office File Validation Add-In Microsoft Corporation 03/03/2013 7.95 MB 14.0.5130.5003 Microsoft Office Professional Plus 2010 Microsoft Corporation 29/08/2013 14.0.6029.1000 Microsoft Silverlight Microsoft Corporation 12/07/2013 100 MB 5.1.20513.0 Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 09/04/2011 1.69 MB 3.1.0000 Microsoft SQL Server Compact 3.5 SP1 English Microsoft Corporation 22/09/2011 2.59 MB 3.5.5692.0 Microsoft SQL Server Compact 3.5 SP1 x64 English Microsoft Corporation 22/09/2011 3.69 MB 3.5.5692.0 Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 10/10/2011 300 KB 8.0.59193 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 09/04/2011 788 KB 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 11/08/2011 784 KB 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 10/10/2011 788 KB 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 11/08/2011 596 KB 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 11/08/2011 592 KB 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 10/10/2011 600 KB 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 Microsoft Corporation 19/10/2011 13.7 MB 10.0.30319 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 03/03/2013 16.5 MB 10.0.40219 MSXML 4.0 SP2 (KB954430) Microsoft Corporation 24/08/2013 1.28 MB 4.20.9870.0 MSXML 4.0 SP2 (KB973688) Microsoft Corporation 26/08/2013 1.34 MB 4.20.9876.0 MusicStation Omnifone 22/09/2011 14.7 MB novaPDF Professional Desktop 7.5 printer Softland 27/12/2011 22.0 MB Orca Microsoft Corporation 05/08/2013 3.06 MB 3.1.3790.0000 PC Cleaners PC Cleaners 20/02/2012 PC Connectivity Solution Nokia 06/04/2012 20.8 MB PDF-XChange 4 Pro Tracker Software Products Ltd 27/12/2011 87.7 MB RD9700 USB Ethernet Adapter Corechip Semiconductor 04/05/2013 3.03.0029 Realtek Ethernet Controller Driver Realtek 11/08/2011 Realtek PCIE Card Reader Realtek Semiconductor Corp. 18/12/2011 6.1.7601.83 Renesas Electronics USB 3.0 Host Controller Driver Renesas Electronics Corporation 17/03/2013 685 KB SearchPredict SpeedBit Ltd. 19/11/2011 1010 Skype Click to Call Skype Technologies S.A. 23/08/2013 29.8 MB 6.11.13348 Skype™ 6.6 Skype Technologies S.A. 27/07/2013 21.9 MB 6.6.106 Synaptics TouchPad Driver Synaptics Incorporated 29/08/2013 46.4 MB TeamViewer 8 TeamViewer 20/08/2013 8.0.20202 Validity WBF DDK Validity Sensors, Inc. 18/12/2011 23.5 MB Viber Viber Media Inc 17/05/2013 Visual Studio 2010 x64 Redistributables AVG Technologies 02/03/2013 12.4 MB Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 Leapfrog 01/01/2012 09/10/2009 Windows Live Essentials Microsoft Corporation 09/04/2011 15.4.3508.1109 Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 09/04/2011 5.57 MB 15.4.5722.2 WinRAR archiver 03/10/2011 Wise Package Studio 8.00 Wise Solutions, Inc. 23/08/2013 81.9 MB 8.0.69 µTorrent 23/01/2012 3.1.1 ======================================== Startup Text files from CCleaner: No HKCU:Run Active Desktop Calendar C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe Yes HKCU:Run DownloadAccelerator Speedbit Ltd. "C:\Program Files (x86)\DAP\DAP.EXE" /STARTUP No HKCU:Run GarminExpressTrayApp Garmin Ltd or its subsidiaries "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe" Yes HKCU:Run Google Update Google Inc. "C:\Users\The Choosen One\AppData\Local\Google\Update\GoogleUpdate.exe" /c Yes HKCU:Run Jet Screenshot ArcticLine Software "C:\Program Files (x86)\Jet Screenshot\jetScreenshot.exe" Yes HKCU:Run OfficeSyncProcess Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" Yes HKCU:Run Sidebar Microsoft Corporation C:\Program Files\Windows Sidebar\sidebar.exe /autoRun Yes HKCU:Run Skype Skype Technologies S.A. "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun Yes HKCU:Run Viber "C:\Users\The Choosen One\AppData\Local\Viber\Viber.exe" StartMinimized Yes HKLM:Run Acronis Scheduler2 Service Acronis "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" Yes HKLM:Run AVG_UI AVG Technologies CZ, s.r.o. "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY Yes HKLM:Run BCSSync Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices Yes HKLM:Run BDRegion cyberlink C:\Program Files (x86)\Cyberlink\Shared files\brs.exe Yes HKLM:Run BTMTrayAgent Microsoft Corporation rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp Yes HKLM:Run Easybits Recovery EasyBits Software AS C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe Yes HKLM:Run googletalk Google C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart Yes HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe Yes HKLM:Run HP Quick Launch Hewlett-Packard Development Company, L.P. C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe Yes HKLM:Run HP Software Update Hewlett-Packard C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe Yes HKLM:Run HPConnectionManager Hewlett-Packard Development Company L.P. C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe Yes HKLM:Run HPOSD Hewlett-Packard Development Company, L.P. C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe Yes HKLM:Run IAStorIcon Intel Corporation C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe Yes HKLM:Run IntelPAN Intel® Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray Yes HKLM:Run NUSB3MON Renesas Electronics Corporation "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" Yes HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe Yes HKLM:Run RemoteControl10 CyberLink Corp. "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" Yes HKLM:Run SAOB Monitor Acronis C:\Program Files (x86)\Acronis\TrueImageHome\OnlineBackupStandalone\TrueImageMonitor.exe Yes HKLM:Run StartCCC Advanced Micro Devices, Inc. "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" Yes HKLM:Run SynTPEnh Synaptics Incorporated %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe Yes HKLM:Run TrueImageMonitor.exe Acronis "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe" Yes HKLM:Run YouCam Service CyberLink Corp. "C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe" /s Yes Startup User Dropbox.lnk Dropbox, Inc. C:\Users\The Choosen One\AppData\Roaming\Dropbox\bin\Dropbox.exe Yes Startup User googletalk.exe Google C:\Users\The Choosen One\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\googletalk.exe
  15. Dear Techies, I am having this problem as stated above. I have a Pavilion dv7 Envy Series Laptop that came with Windows 7 Home Edition. I have since upgraded it to Ultimate Edition and downloaded any Microsoft update required. Trouble now is, I get these two errors above and this then more or less freezes the PC and the display all goes funny. I simply do not have any choice but to hard reboot the PC and after about 10 - 30 minutes both erros come up again Displayed on the screen. Then I am unable do nothting with the Laptop but to reboot the laptop even a shutdown simply fails except a hard reboot. When I load a backed up image of the new windows 7 ultimate editon which is a copy a made earlier and do not install any msupdates the erros does not come up but then the display is not right untill I install updates but then this error re-occures. I have looked on the web and sites but not getting much happiness with this. I also have an old image of the windows 7 Home Edition but do not want to use or load that immage. There has to be some display configuration I can set or remove some drivers or tweaking to resolve this issue. I am not so new to computers but this is testing me to the limit. Any ideas please what to do next. See below for the error I get. Two different errors. 1st error HP Message Service has Stopped working. Problem signature: Problem Event Name: APPCRASH Application Name: HPMSGSVC.exe Application Version: Application Timestamp: 4cd8eee7 Fault Module Name: HPMSGSVC.exe Fault Module Version: Fault Module Timestamp: 4cd8eee7 Exception Code: c0000005 Exception Offset: 00003b5f OS Version: 6.1.7601. Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt ========================================================= 2nd Error HP on Screen Display has stopped working Problem signature: Problem Event Name: APPCRASH Application Name: HPOSD.exe Application Version: Application Timestamp: 4e4e0737 Fault Module Name: HPOSD.exe Fault Module Version: Fault Module Timestamp: 4e4e0737 Exception Code: c0000005 Exception Offset: 00005ad0 OS Version: 6.1.7601. Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
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