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  1. Hello everyone. I'm seeking guidance on an invoice attached to my windscreen on 13/08/2018. I failed to display so ended up coming here for that mistake. I have not made any contact and I have already filled in the following. 1 The date of infringement? 13/08/2018 2 Have you yet appealed to the parking company yet? [Y/N?] No If you haven't appealed yet - ,......... have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] what date is on it Did the NTK provide photographic evidence? No NTK received yet 3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] 4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] 5 Who is the parking company? AS PARKING LTD 6. where exactly [Carpark name and town] did you park? BLUFF INN, Hayle, Cornwall PCN1_P&D6.compressed.pdf
  2. For a windscreen ticket (Notice To Driver) please answer the following questions.... 1 The date of infringement? 4/9/17 2 Have you yet appealed to the parking company yet? [Y/N?] Y (stupidly enough to negate my Pofa) if you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide has there been a response? Y - appeal rejected 5 Who is the parking company?Parking Control Management (UK) Ltd (“PCM”) 6. where exactly [Carpark name and town] did you park? Right to park in own development ("London City Island" according to lease. Paid £30k for it and MC just washed off their hands There is a clause in the lease that might make my case slightly different to the precedents that I had read: To comply with all reasonable regulations which the Landlord may from time to time make and publish in respect of the use of car parking spaces within the Parking Area I strongly believe that the regulation to display permit and getting "invoiced" for it is not "reasonable" contrary to the clause in the lease. I have already paid for the right to park, being charged for no permit would be unreasonable. CAG pdf_Redacted.pdf Appeal rejected_Redacted.pdf
  3. Hi there, Can anyone kindly advise - Parking Charge of £100 received for not displaying BB in Disabled Space, at night in a large Retail Park from UKPC. I don't have a BB and I'm not disabled. I didn't see any signs for UKPC in that area and it was very dark - I only saw them afterward driving home once I had received the ticket. I took a photo to demonstrate that there were no signs in front of the car. Should I just ignore this. Or should I contact UKPC to say that I wish to contest this. I parked there because it was late at night and the car park was extremely busy and as I didn't see any enforcement I didn't think it would be a problem. I was rushing to meet a friend and didn't want to be late for the cinema. The vehicle is not owned by me - it's a leased vehicle via my brother's firm.
  4. Hi all, I wonder if you can help me. My partner and I had to rush our son into queens hospital on 02.02.17 on doctors advice as he had quite a severe reaction to antibiotics and needed to see a Paeds speciality doctor. we arrived at the hospital and found there were no disabled spaces outside - infact there were no spaces outside available at all initally. We drove around past A&E towards the Maternity car park where someone was leaving a space - which are marked as normal bays. We have parked in these spaces before and asked site security (actual queens security) if we could park there with a Blue badge and was told we could. We come out of A&E to find a notice stuck to the windowscreen of the car for not displaying a pay and display ticket. We did not see any signs where the pay and display are, there are signs on the other side of the car park on posts that say "Blue badge holders must Pay and Display if parked in non disabled bays" these are above the usual tariff boards so are high and not very noticeable. BUT are NOT along the pay and display bays... . they are on the other side where the actual disabled bays are, so can not be seen. do you see what I mean above, they have the signs above disabled bays but the bays on the left of the picture below are pay and display (as im now aware) do not have any signage at all.
  5. Got PCN at hospital in NI. Ticket says no valid disabled badge on display. Disabled badge was on display and was visible in my opinion, though which side was up I couldn't say due to extreme stress. The badge belonged to registered owner who was in hospital and who in fact passed away a few hours after the ticket was put on the windscreen. The registered owner was not the driver but there was a key family member who was a passenger with mobility difficulties and so one of the disabled bay spaces was used. This is brutal and I am wondering how to address this as quickly and easily as possible without having to disturb those affected in the deceased estate. I am a very close relative and this very upsetting. This happened in the last week. How do you suggest I proceed on this. Thank you.
  6. Can any one explain the LTI2020 laser speeding gun display. I have a photo provided of my vehicle and the display shows the normal date / time / officer ref / speed / distance but under this there are four numbers 01:17:18:18 These are displayed as I've typed them and under the main information shown in the photo. I can't seem to find anywhere what these relate to. Any info appreciated. rgds
  7. I have received a 'fine' from excel parking. This is the final reminder, I ignored the first one as i paid for the parking on the day. I know the pay and display was paid as i had a right old moan when i discovered the parking next door was cheaper! Any advice on what to do now?
  8. Hello, first post here having read through other threads. I received a FCN from Napier after parking at Willen Lake, i bought a ticket and it appeared to have blown off my dash into the footwell of my car. I returned to my car to find an FCN on the windscreen asking for payment of £80 or a reduced charge of £45 if paid within 14 days. I appealed to Napier through their online procedure explaining this situation and attaching a picture of my ticket. However they responded with a letter attached to an email stating that because i failed to ensure the ticket was displayed that im still expected to pay. In this letter though, it now says they will accept a £25 payment as a show of good will. Very simply should i just accept this and pay them, or is ignoring further correspondence the best route to take?
  9. Does a car dealer have to display the price at which he or she is selling a particular vehicle for ?
  10. The Government has announced plans to put an end to anonymous phone calls from British companies in the UK or based overseas. Telemarketers will be forced to display a valid phone number when they make phone calls - or face heavy fines in a new crackdown on nuisance calls. The welcome change to the law means it will be a legal requirement for direct marketing callers to show a valid caller identity that shows up on phone displays when they call. The changes make it easier for people to report any company that makes unwanted calls. http://www.which.co.uk/news/2016/01/cold-calling-firms-forced-to-display-phone-numbers-429776/ How to stop the nuisance callers First, make sure you’re not handing your details away. If you don’t want to hand over your own phone number when filling in forms, use this one instead . You can complain about a cold caller to the ICO here . If the cold caller is from a claims management company, such as those calling about PPI, you can also complain here . Cold callers aren’t supposed to call you if you’ve signed up to the Telephone Preference Service .
  11. Hi. I bought an ex-display bath from a local bathroom shop a few years ago because i knew i needed one soon and as it was ex-display it was a fraction of the price of a new one. It was sold as seen and it looked fine. I've had it in my garage for over two years now that i've come to install it i've noticed that it has started to go yellow. It should be white. The retailer says that it was sold as seen and as an ex-display bath it isn't covered by the long guarantee that a new bath comes with. He says that the bath has been on display in the shop for years as well as it being in my garage for a further two years and it isn't reasonable for him to guarantee it under those circumstances. I admit that i was attracted by the price as i got the bath and the taps for less than i would have paid for just the taps at full price. And i knew it was ex-display when i bought it but i didn't expect the colour to yellow and i'm disgusted at the retailer's stance. I am very frustrated and would gratefully welcome any advice that is available please.
  12. hello everyone, my brother went for shopping this morning on my car and park in local shopping car park which is provided by local authority with 30 mins free parking. There are pay and displays machines, so everyone who want to park there for 30 mints or less, can press the button and machine will issue a ticket for 30 mins free parking. my brother dont bother to press the button to get the free parking ticket so he got a PCN. my question , is there any chance to get rid of this PCN by saying that the car park is free for 30 Mints, he only went to shop for three mints and he got ticket? or is displaying a ticket compulsory? when you enter the car park it shown (pay and display), on PCN the code is (06 Parked without clearly displaying valid pay and display ticket or voucher) observed from 10:37AM to 10:40AM. any help welcome.
  13. Do you have a BT line rental which you pay annually in advance? As part of the deal the caller display service is free, but BT have still been been charging many customers £1.75 a month. Some customers who complained have been received a full refund, others have been refused. Cue weasel words from BT who claim that the customer has to request the free service not just once, but each year. In other words, if you don't ask for the free service, even if you're eligible for it, you won't get it. Shame on you BT. http://www.independent.co.uk/money/spend-save/simon-read-bts-caller-display-service-is-free-but-you-must-say-you-want-it-for-free-or-youll-be-charged-10060656.html
  14. My wife entered a private pay and display car park in Blackpool, and drove around looking for a free space. After about 20 mins of waiting for a space to come free, she gave up and drove out. Some time later we received a parking fine for £100 (£60 if paid in 14 days). Their evidence was a photo of the car entering the carpark and leaving 21mins later. We obviously felt this entirely unjust as she never actually parked! We apealed in the first instance directly to Parking Eye, who rejected it and said we should appeal to POPLA if we wanted to take it further, which we did. We have just now received a rejection from POPLA saying that as there is proof that she spent 21mins on the car park, and that "it is more likely than not that the appellant deliberately stopped the vehicle for a significant length of time. This means that the appellant parked, whether or not they left the vehicle." They say that we must now pay £100 within 14 days to avoid any charges. We are furious about this and are determined not to pay for Not being able to park. Any ideas what we should do next?
  15. Hi, We have a residential parking area which is policed by wardens quite regularly. I have had a valid permit since the inception of this policy. I ndeed we were 1 of the original members of the meeting when this was being planned and took part in all discussions when decisions were being made. Monday morning a week ago, a neighbour knocked drawing our attention to the fact that my car had a PCN on windscreen, for 'not clearly displaying said permit'. As mentioned, current permit is valid and always has been. What had happened is on Sunday afternoon, day before PCN served (Monday morning, 15/09/14) , I was cleaning the dashboard of car. I had inadvertently left a cloth partially covering the permit in force. However, due to my disabilitiesdue to my disabilities, I have to take regular breaks from such tasks, as and when I am able to do. Indeed, had the warden serving PCN looked into the vehicle, he would have noticed additional cloths and sprays, in the footwell, behind the car seats and possibly on passenger seat. This is how I had to leave the car on the afternoon of Sunday, 14/09/14. Such was my exhaustion from carrying out what little of the task at hand, I had by that time completed, that I found myself unable to complete the current chore, leaving the car in the state in which it was found, at the time of PCN being served, 08.47 15/09/14, with the intention of completing the task on the day PCN served. I am asking for advice as to how to proceed in challenging the PCN bearing the above in mind and how I should word such challenge. Also, am I correct in thinking somewhere along the line, that if PCN has been issued on the above basis but not for the reason as permit being hidden due to date of expiry, that DoT have issued guidelines to local authorities for cases such as this, advising that if permit in force, then PCN should be withdrawn if and when challenged? Many thanks for reading and all advice gratefully received. francis.
  16. Can anyone explain what signs are required on pay and Display car parks. Are there any rules regarding size of lettering/colour of background etc? Is there precise legislation I can refer to?
  17. I wanted to buy some garden furniture at B&Q but was told that the item was out of stock and could not be given a date for new stock to arrive, when I asked about buying the item on display I was told that it could not be sold. Can I demand that the item be sold to me ?
  18. My wife and I went to the PC World/ Currys store in Brentford to look at purchasing a new dish washer, when she opened the door on one of the integrated appliances the fascia fell off on to her foot. The first member of staff simply stated he wasn't qualified to deal with it and walked off with very little concern, the asst manager came over and looked vague as to how to deal with it having to be prompted for a duty first aider which he stated they don't have in store. When asked for a cold compress he returned with a pack of frozen chips and was concerned about putting them into a Currys carrier bag rather than leave them in the sainsburys bag they were already in. The only help we were offered was in purchasing the dishwasher. He had no idea about an accident book or a HS1 form. We complained to head office due to how it was dealt with and the acknowledgement they were aware the doors were falling off making them negligent in their duty of care. The store manager writes back stating that there was a first aider on duty but when asked why they were not called it was escalated to a Phillipe Sleet (DSG H&S) who stated the store manager was incorrect in his statement in having first aiders and they were in accordance with HSE risk assessments which were completed annually. He has also stated that the store acted in accordance with risk assessments by removing such plinths as a means of rectification to the doors falling off. However he has so far refused to state when that appliance was risk assessed prior to going on the shop floor or when it was first evident that the standard display fascias do not fit safely. They have consistently shown complete apathy towards this clear design fault even though the store staff have admitted they have a problem with the doors not fitting correctly. The concerning factor is this particular unit is sold throughout their network and fitted with the same standard display fascia. They have stated that where significant risks are identified they are recorded. The concerning factor is that if it is heavy enough to cause injury to an adult it could pose a significant risk to injury to a child. DSG and especially Currys Brentford seem to prioritise their sales targets over injuries caused due to store negligence. The only thing we wanted out of this was for them to look into the way risks are identified and handled, and to highlight that cutting corners does not resolve the problem, when they legally have a duty of care towards customers and staff. Head office have shown complete apathy towards this and have now been told by DSG Risks Manager he LOOKS FORWARD TO HEARING FROM OUR SOLICITORS. A bizarre approach when we are not even looking for any recompense, just to make sure this type of incident does not happen again and cause someone a serious injury or worse.
  19. got a PCN a couple of months back, having parked in a council car park to go to the cinema, a gust of wind must of blown my ticket of the dash when closing the door. Sent a appeal as soon as to the council with the original ticket (i took photos for myself) which was rejected, I had to laugh as they sent a picture of the dash of the car, which had about 8 other pay and display tickets on, (Lazy moi?) I would like them to prove that it wasn't displayed in the picture! my partner has been in hospital and ive only just got round to dealing with this again, as I have had a letter from Equita saying it needs to be paid, it doesnt even say in the letter how much, but does say if its not paid soon (no timeline given) extra charges will be added blah blah blah. I have had this once before where I have genuinely paid and upon providing proof it has gone no further, just feel like the council are trying to get more money out of me. Can anyone advise, id be really grateful
  20. Seven companies have agreed to clearly display delivery and booking fees following a Which? campaign Seven online ticket companies have pledged to display all compulsory charges like delivery and booking fees at the start of the booking process following a Which? campaign. BH Live Tickets, See Tickets, ATG Tickets, Ticketmaster, Stargreen, Ticket Soup and Ticket Web have agreed to display their costs upfront, making it easier for customers to compare prices between different companies. One of the biggest, See Tickets, has put the changes into practice and Ticket Soup said it will update its website this week. Another of the bigger companies, ATG, has promised to do so by March. As part of Which?’s Play Fair on Ticket Fees campaign, it is now calling on the ticket companies to justify their fees and set them at a fair level. It said some companies charge more than a third of the ticket's face value in compulsory fees. Others charge customers up to £2.50 to print tickets out at home or £3 to pick them up from the box office. http://www.telegraph.co.uk/finance/personalfinance/consumertips/10602518/Online-ticket-sellers-to-display-fees-upfront.html
  21. I am undecided on my course of action and wondered if anyone has been through a similar experience. This is the second time that i have had a parking notice from ukpc. I work for an organisation that leases several parking places in a car park monitored by ukpc. I was given a parking permit to use a specific space in the car park in July 2012. In August I forgot to display my permit and received a parking notice for £90. The human resources manager at my workplace sent an appeal on my behalf verifying that i had a permit. I assumed this was being dealt with so thought no more about it. 2 weeks later i received a reminder letter for the parking charge. I phoned the consumer helpline who said they had not received the appeal. They suggested that i send another online appeal, i asked them to make a note of my call but was told they could not as they only had a read only screen!!!! I tried to appeal the decision on there online website several times as suggested but the website would not let me submit the appeal. I e mailed them after searching for an e mail address and stated my problem. Once again I received no response. I then downloaded an appeals form and sent my appeal with a copy of my parking permit by post. A week later i received a final reminder but assumed that they had not got round to looking at my appeal so i ignored it. I then got a letter from their debt recovery department demanding £150 pound and a threat of court action. I phoned them and relayed my story so far stating that as far as i was concerned my appeal had not been dealt with.. The guy i spoke to was uninterested in my appeal but i would not give in and refused to pay the costs. He was sick of me and told me to send him my permit to his e mail address which he gave me. The e mail address turned out to fake. I was furious and found a general e mail to info@ukpc. I e mailed them the case so far in detail. I then got a phone call from the guy whilst i was at work, who i had spoke to from debt recovery previously, offering a one off payment of £50. i refused, argued with him and told him to get lost. 2 days later i received a letter stating that as a good will gesture if i paid £15 the case would be dropped. I was so fed up by then i paid it. This process began in August and didnt end until November and was a nightmare. However, i find myself in the same position once more as last week. I didnt realise my permit had fallen off the dash board and was on the floor!!!!!! I have another £90 fine!!! I dont know what to do and have read all the ukpc issues on here and have not found any similar to mine. I know im a fool for not checking it was displayed that day(like i have done every day since the last incident). Sorry for the long drawn out story but i felt some of the issues i mentioned may help others. Any advice on my current situation???
  22. Dear Techies, I am having this problem as stated above. I have a Pavilion dv7 Envy Series Laptop that came with Windows 7 Home Edition. I have since upgraded it to Ultimate Edition and downloaded any Microsoft update required. Trouble now is, I get these two errors above and this then more or less freezes the PC and the display all goes funny. I simply do not have any choice but to hard reboot the PC and after about 10 - 30 minutes both erros come up again Displayed on the screen. Then I am unable do nothting with the Laptop but to reboot the laptop even a shutdown simply fails except a hard reboot. When I load a backed up image of the new windows 7 ultimate editon which is a copy a made earlier and do not install any msupdates the erros does not come up but then the display is not right untill I install updates but then this error re-occures. I have looked on the web and sites but not getting much happiness with this. I also have an old image of the windows 7 Home Edition but do not want to use or load that immage. There has to be some display configuration I can set or remove some drivers or tweaking to resolve this issue. I am not so new to computers but this is testing me to the limit. Any ideas please what to do next. See below for the error I get. Two different errors. 1st error HP Message Service has Stopped working. Problem signature: Problem Event Name: APPCRASH Application Name: HPMSGSVC.exe Application Version: Application Timestamp: 4cd8eee7 Fault Module Name: HPMSGSVC.exe Fault Module Version: Fault Module Timestamp: 4cd8eee7 Exception Code: c0000005 Exception Offset: 00003b5f OS Version: 6.1.7601. Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt ========================================================= 2nd Error HP on Screen Display has stopped working Problem signature: Problem Event Name: APPCRASH Application Name: HPOSD.exe Application Version: Application Timestamp: 4e4e0737 Fault Module Name: HPOSD.exe Fault Module Version: Fault Module Timestamp: 4e4e0737 Exception Code: c0000005 Exception Offset: 00005ad0 OS Version: 6.1.7601. Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
  23. Hi, I have recently been sent a Final Notice to owner/keeper/hirer under Railway Byelaw 14. The car park in question has a new feature, that you can book and pay for your ticket online, I had been doing a combination of this for the past few weeks, I had to run for the train to make it, and was trying to regulate my breathing, and stop sweating before I bought my ticket, I purchased a book of 10 tickets which I still have 4 unused, the email I received with them stated that they were not valid on that date, so I attempted to purchase an additional ticket, however, I was unable to do this due to a very patchy internet connection as we went in and out of tunnels, I then arrived at the office, and again forgot to buy a ticket, it wasn't until I was on my way home that I remembered. I attempted to purchase the ticket online (there is a new fangled system where you don't have to display the ticket; you just need one registered to the car registration, and the cameras register as you enter and exit the car park). This is similar to the ANPR systems a lot of company's employ. However within 15 minutes of my arrival I had already been given a ticket. I was trying to pay, and could show that I had attempted to purchase, I decided I would ignore the ticket as most people appear to suggest, and that as this was a contract issue, I felt it was unlikely to go to court, and that if it did, I could bring in the following arguments, and at the very least agree to the £6.50 in lost revenue; detailing that I had been allowed previously to purchase the ticket after arriving, to complain that a railway company can charge me 400% more than the original £6.50 daily charge. I would refuse to pay the fine as they already receive over £600 per month from me. When their trains are late, I get £3.50 back. unfortunately now it does appear they are arguing it is civil, and that they are planning on taking me to the magistrates court. The original ticket was produced via their parking managment company, but this final notice comes from the train company itself, acting as PCN Debt Recovery and Prosecution Service. Do I take this on the chin or fight it? (I refuse to park in the station car parks again) It makes me warm inside knowing that for the sake of £165, they lose £1000 per year. Please advise.[ATTACH=CONFIG]45603[/ATTACH]
  24. Hi, I recently parked in a Disabled Parking Bay policed by my local Council , Maidstone. I like many others hide the Blue Badge to prevent theft and so must remember to get it from its hiding place. On this occasion I forget as I had just received a disturbing letter and went to discuss this with Citizens Advice. When I returned to my car a Fixed Penalty Notice fpn had been issued for failing to display the Blue Badge. Although I showed the Council that I had a valid badge, the fine remains payable. What I would like to know is the actual Offence and under which piece of legislation the Offence of Failing to display a Disabled Badge permits the issuing of a fixed penalty notice. I thought that once it was ascertained that there was a legal right to park in the bay that the fpn would be cancelled, so as the council has not, what is the offence and what legislation is being used to obtain extra cash? I have looked at the Road Traffic Regulations 1984 but I believe this act must be out of date as it discusses the Orange Badge and 'her' as the Secretary of Transport. I only have a few days to make the payment so any replies would be most welcome. Thank you
  25. Does a local authority providing a pay and display car park, have to abide by consumer law with regard to signs displaying conditions and regulations ?..A car park in Chester has no sign at entrance, The pay and display machine lists 6 contraventions that "may" incurr a penalty, then states ring 0300.......... for a full list of terms and conditions.
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