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    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
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VCS/BW Claimform - PCN 23-04-2015 Erie Basin.... In salford quays **DISCONTINUED**


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Hi all I have also received a county court claim form letter as other people have

... relating to an alleged offence on 23/04/2015.

 

The 'offence' was in land where there were no signs and I was told by the café we could park there.

.. I retuned to see what i can only describe as a thug getting over excited slapping tickets everywhere on cars.

. I questioned his authencity and tried to reason with them that there were no signs

or even pay machines that I could see so how can they be slapping me with a £100 fine!

 

I rang them up to inform them of this poor signage and generally to complain about those rude men.

.. she said they would get it sorted and apologised and I heard nothing back..

.. therefore assuming they had voided it off their system.

 

I started then getting legal letters and looking on various threads where people ignored them so I didn't think much of the BW Legal letters..

 

 

Now I receive this county court claim form and they are requesting a total of £238.26.

 

 

I have since gotten married moved from manchester to midlands,

changed phone numbers and have no way of getting photographic evidence of the parking at that time.

Do I have a leg to stand on?

 

It just seems so unfair and ridiculous what they are putting people through! I was stressed with family matters at the time hence rang them instead of writing letters and I feel this will just be my word against theirs now. :(

Edited by honeybee13
Paras.
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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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threads merged and posts tidied.

 

 

please action link in post 2

 

 

thanks

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Name of the Claimant : Vehicle Control Services LTD

 

 

Date of issue – 29 July 2016

 

 

Particulars of claim

the claimants claim is for the sum of £100 being monies due from the defendant to the claimant in respect of a parking charge notice (PCN) issues on 23/04/2015 at 20:24:41 at Erin Basin the quays Salford excel parking services.

the PCN relates to make of car under registration XXXXXX

the terms of the PCN allowed the defendant 28 days from the issue date to pay the PCN but the defendant failed to do so.

despite demand having been made, the defendant has failed to settle their outstanding liability.

The claim also includes statutory interest pursuant to section 69 of the county courts act 1984 at a rate of 8% per annum a daily rate of 0.02 from 23/04/2015 to 28/07/2016 being and amount of £9.26.

The claimant also claims £54.00 contractual costs pursuant to PCN terms and conditions.

 

 

What is the value of the claim? £238.26 .

 

 

Has the claim been issued by the original creditor

or was the account assigned and it is the Debt purchaser who has issued the claim ?

A company called BW legal who are actioning all of this.

 

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? No specific letter was received saying it was being handed over... other than the BW legal letters saying I owe them money in reference to the PCN.

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ta

 

ok pop up on the MCOL website

get the claim acknowledged [AOS box]

 

defend all

leave jurisdiction unticked

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok I will get onto that now.

 

in your experience do you think I will be made to pay this fine etc given that in court..

 

. I technically have no pictures/evidence to support me?

 

Iv looked at so many threads/websites and the information is like an overload.

 

Really cant afford to have bad debt registered against me..

 

. and these parasitic companies are doing nothing but giving me stress!

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its not a fine

its a speculative invoice

 

its not a bad debt either.

 

9/10 they lose hands down and run away before the day.

 

the ONLY ones BW have got have been undefended claims

 

if it went bad it would be a CCJ that if you paid within 28days

would NOT show anyway.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Typo.. Its Erie Basin.... In salford quays. Im not masively familiar woth the area my self .. It was the only one time id been to it.

 

And thank you for the clarification dx100uk! Your help on the matter is really appreciated!

Edited by nee87
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It might be an idea if you go on the Salford City Council website

and find out what planning permission,

if any,

has been given regarding the car park.

i.e.for signage etc or even the carpark itself.

 

 

Others should be able to help you with regards to asking for the contract between the land owner and the parking company giving them the right to claim for money.

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Generally the web sites dont contain planning decisions that are more than a couple of years old so you will have to ask them. Make sure that you ask about applications from VCS and the landowner/company using the site as it may be that there is planning for signs but they are to do with the advertising of the shops and not parking conditions.

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i will definately get onto this as i couldnt find anything on the internet to state theres a car park in that location.. Even when u map it , it just shows random land!

 

Iv done a search and under erie basin theres are no planning permissions relating to car parks / signs.

 

The earliest on there dates back to 1992 for lanscaping works so im assuming this means there is no car park / signage permission?

 

I will be calling up to check this also

 

Iv just managed to find the car park and it does NOW have signs etc to show its a car park which DEFINATELY were not there when i was there ☹️

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Ok, look at google as that will be at least 6 months old unless you are lucky and see what the signs look like on there.

 

You should also send a demand for sight of the contract between VCS and the landowner that assigns the right to enter into contracts and make claims in their own name.

 

 

Do this under CPR 31.14, give them 14 days to respond and then slap in a request to court that the claim be struck out for VCS not having locus standi.

 

VCS havent been an entity of that name for that long so you might well find that it is another company that had the contract and then an assumption that the rights could be assigned to VCS.

 

 

A court has decidd that this isnt true and certainly not good enough fo making contracts with the public.

 

 

Sometimes the contrcat is in the name of Excel and again, without proof that the LL is happy with a reassignment they dont have it.

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Well iv called up the council and they have nothing on their records and iv tried looking on land registry and cant find who that particular land belongs to either.

 

Any other suggestions on how i can find it who the land owner is?

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For the planning issue it doesnt matter, they are obliged to apply themselves.

 

If they had done so it would crop up and likewise if the landowner had applied on behalf of VCS that would show as well.

 

So essentially, VCS are breaking the law and that means you CANNOT enter into a contract with them (even if you wanted to) so they cant claim for breach of contract nor for a contractual charge.

 

Your witness statement should also point out that there were no signs and you were told by an agent of the landowner that you could park

 

(VCS will have to prove that the cafe didnt have the authority and that will cost them more than they could ever hope to win in just getting the paperwork)

Edited by honeybee13
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Thank you Ericsbrother.

That's really helps when im putting things together.

 

 

The only thing I could find in terms of planning is the link to do with planning... for new offices?

It states the address as Erie Basin Car Park and property description is Erie Basin car Park

 

 

but under property history there's a buildings control application and it says its for new office building works which have started? :/

 

http://publicaccess.salford.gov.uk/publicaccess/propertyDetails.do?previousCaseType=BuildingControl&previousKeyVal=N2OR1ZNP00A00&activeTab=summary&previousCaseNumber=14%2F20762%2FOTHFP&keyVal=L8BLP2NP02G00

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You can phone and ask the council if VCS have been granted PP for their signage under the advertising hoardings regs of the Twon and Country Planning Act 2007.

 

 

You must be specific about the where and what it is for

as there may well be permission for a big sign saying

"CAR PARK" but nowt else

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Yes in a cpr31:14 request

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

when you phone the council ask for the planning dept and dont talk to anyone else. YOu must ask if they have planning permission for their signage at the specific locality (give them the address and postcode and the name of the site-eg sainsburys car park) under the advertising hoardings regs of the Town and Country Planning Acts 2007

They do need it so if the council says that it is privae land or deemed consent ask them why that si the case as the law disagrees with them.

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  • 3 weeks later...

urm you should have filed your defence 2 days ago.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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date on the top right of the claimform is?

 

 

29 July 2016 from above

 

 

you then have a total of 33 days to file a defence

whereby that date is ONE in the count

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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