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    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Marstons bailiffs help please!!! **Returned to Court**


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Just had a visit from a bailiff from marstons to my mums address who proceeded to explain everything to a 17 yearold who answered the door!!

All this on her camera apparently. She told him that she was entiltled to come in and remove goods from my room for a court fine I had failed to pay which I did try to sett up a payment plan but they refused.

I have been on benefits as was unable to work.

This is a high court distress warrant and she says she is coming back on friday or saturday to remove the goods.

I called her to see if I could set up a payment plan she saidf no she also said that she will be removing goods from the whole of the house as the warrent is on the whole house not just me.

All the time my disabled mother and brother were getting agitated and distressed over all that was being said.

Please help I need some advice what do I do??

What are my rights??

Many thanks in advance.

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Marstons would have left some paperwork regarding their visit. Can you post up details of what they have left.

 

Did they actually come into the house ?

 

Were they aware of your disabled mother in terms of vulnerability ?

 

This will just be a standard magistrates warrant if it relates to a fine.

 

Have you contacted the Magistrates about this before to say that you are having trouble paying the fine ? If not, you may be able to attend magistrates for a means hearing.

 

You should contact the Magistrates court about this and the fact that bailiffs have made threats to go through the whole house, when you have a disabled mother. Bailiffs have to act carefully when dealing with a vulnerable household.

We could do with some help from you.

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Hello there,

 

Yes they did leave leave paperwork.

 

It is a white piece of paper with an orange boarder and has removal notice in red

I attended your adress today at am to arrange payment under the terms of a warrant issued on behalf of the above client.

Despite previous visits and notices this matter has not been settled, and I therefore urge you to contact me on the telephone number below immediately.

Please note that the amount now due is £1,684.98 inclusiver of charges for todays attendance.

IF THIS AMOUNT IS NOT PAID IN FULL IMMEDIATELY a further call will be made, WITHOUT NOTICE, to take control of goods and potentially remove for sale by public auction.

such action will render you liable to further substantial costs.

To avoid such sever action, please contact me on etc

DO NOT DISREGARD THIS NOTICE

 

No they did not come into the house they spoke at the front door.

 

They were not aware that my disabled mother and brother were in the house at the time but they are now.

 

It is a high court distress warrant. i tried to contact the court but they only gave me the number to call and it is the number for martstons!!!

 

The court did not want to hear anything about it.

 

I contacted marstons back and explained that i have not got that money and would appreciate if we could set up a payment plan but they say it is way past that and they cant set one up.

 

I did contact them back in January and told them I was on JSA and sent proof of that t them, I was then had a go at by the woman on the phone saying tha Did I not think that something else would happen as it has been 6 months.

 

To be honest i actually forgot the time scale looking after 2 disabled relatives running a house suffering from depression myself so am now at my wits end not saying this for sympathy or anyting I try to cope day to day the best I can.

 

I have been told if I dont have the money the bailiff is going to ask for a warrant for my arrest for this fine.

 

Has anyone got any idea of how I can avoid this or at least sort it out?/

 

Many thanks for reading.

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Who are Marstons collecting for ?

 

Who issued the original fine ?

 

As I said before, if this is Magistrates, you need to make a complaint to the Magistrates. If you cannot do this yourself, contact your nearest Citizens Advice to ask for urgent help.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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They are collecting for the magistrates court.

 

I dont have the time to speak to CAB as after calling marstons again she said that it could be anytime from today and the CAB dont have an appointment til friday!!

 

Many thanks for reading.

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They are collecting for the magistrates court.

 

I dont have the time to speak to CAB as after calling marstons again she said that it could be anytime from today and the CAB dont have an appointment til friday!!

 

Many thanks for reading.

 

Send Marstons and the Magistrates court a letter/email setting out your circumstances and the house being a vulnerable household. You need to mention JSA/depression and disabled mother. Both have responsibilities to ensure that the fine plus costs are collected in a fair way to take into account the vulnerable circumstances.

 

If they did not come into the house, they cannot force entry and you should keep the doors locked, with windows closed. For the bailiff to force entry they would need to go back to the Magistrates for their consent to use a locksmith to gain entry.

We could do with some help from you.

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I will send an email straight away to the court and marstons thank you for the advice.

Although I was on JSA I actually went back to work and have had one weeks wages so far!!

Although I am juggling a 30 hour week job and looking after 2 disabled relatives plus everything to do with the house!!

They did not come into the house but the marstons woman told me she is getting an enforcement team and a locksmith and the police to attend!!

Scary stuff Im at my wits end!!

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  • 5 months later...

Can anyone help??

 

Marstons scaring me witless!!!

 

I had a fine with the court and arranged to pay it via the court I was paying it.

 

My disabled mum was ill and I missed a payment

as soon as I realised I paid it and the one after.

 

I then get a letter saying that my payments had been forwarded to the approved enforcement agency.

This was swiftly followed later that day by a letter coming through my door from marstons saying they had called.

 

This followed another letter the next day.

 

I called the number

spoke to the woman who I might add was unhelpful

she just said they are coming today to remove goods!!

 

One problem it's my mum's house I'm just staying there til I find somewhere to live

I share a room with my sister so have no goods myself.

 

They said they will take my mum's things instead!!!

 

I'm terrified as both my mum and brother are disabled and have a live in carer.

 

They are distressed and I'm worried it's going to set my mum's health off in a downward spiral

because she is so frightened and upset about it all.

 

I have offered to pay a monthly amount more than I was paying the court but the bailifs are having none of it.

 

Please any advice will be gladly appreciated.

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They can only take your items and not anything belonging to someone else. See if you can phone the Court manager to make a complaint. If you are paying the amounts and have vulnerability issues where you are living, the court needs to be made aware of this.

We could do with some help from you.

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Thank you for your reply.

I have spoken to the court they say it has been handled correctly and marstons are now dealing with it.

Marstons say they can take everything because they need proof how is she going to do that it's taken years to get what she has!!

She is so distressed I just don't know what to do??

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You say that the payment was made to the court and that you then received a letter from them telling you that the payment had been forwarded to Marston. before this the court should have sent you a Further Steps Notice.

 

Also, you should have received a letter from Marston's before a personal visit. The letter would be entitled: Notice of Enforcement. a fee of £75 is applied at this stage. Did you get such a letter?

 

Have Marston's or the bailiff been advised of the the health of your mother and brother?

 

How much is the amount being asked for.

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Essexdiva, you might be able to stop it if you think back to when you first heard from Marstons and whether you received a letter from the Court

after you missed a payment.

Bailiff Advice asked those questions to see if Marstons could be stopped in their tracks-and they can be if your case has not been handled in the

right way.

Do you still have the letter from Marstons called a Notice of Enforcement. Please tell us when you received the letter, when it was dated and when

Marstons said they would call. Also do you recall getting a "Further Steps" letter from the Court?

 

Marstons know that they cannot legally take anything belonging to anyone other than yourself but they lie to scare you into paying up and paying up quickly. However it would be helpful if the others in the house had receipts for some of their possessions to prove ownership.

 

You do not have to let them in but make sure that if you have a car it is moved away from the property and if their things like garden furniture outside put it away.

 

The qucker you respond to the questions ,the quicker we may be able to advise you if the process can be stopped.

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This is the problem I had last year but we made a payment plan but missed the payment when my mum was ill. We had no letter just an orange and red final notice.

The red one from 14/1/15 states they will call one day this week or after 7pm.

The bailiffs have told me on the phone they will be here at 3 today they won't budge I have pleaded with them even offered £500 but they want full payment of £1,500 today.

They have a warrant of control/distress warrant and said they will apply for a right of entry when they get here if we don't let them in so they can get the locksmith to open the door there and then!!

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According to the court they said a further steps letter was sent in 2013 which was before we were made aware of it last year.

No letter called notice of enforcement was received from marstons just the 2 put through the door last Thursday and Friday.

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In your above post you say that both your mother and brother are disabled and that there is a live in carer.

 

If for instance your brother were disabled (with maybe back problems etc) then sadly this does not mean that the bailiff should not attend. After all it is you who is the debtor and not your brother. It is unfortunately a misconception from internet sources that bailiffs should not attend a 'vulnerable household'.

 

HOWEVER...in your particular case it does seem from what you have stated that there could be a case of very serious 'vulnerability' with either your mother or brother given that you have mentioned that there is a 'live in carer'.

 

Has this situation been brought to the attention of the bailiff or better still...the magistrate court?

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No it has not been brought to the courts attention.

My brother has a trachiostomy and has mobility problems my mother is wheelchair bound when out but spends her time in her bedroom in bed because she can't move about. There has been a live in carer for the last 12 years.

Is it too late to ask for a reduction??

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Just to repeat what has ben said earlier. If they have not ben into your property before You do not need to let them in nor should you under any

circumstances. They cannot force their way in but if you don't pay they

can apply to the Court to force entry.

 

I know you had problems with the Court referring you back to the Bailiff but if you speak to the Clerk of the Court asking for an assessment of your means as the repayments are giving you problems you should be allowed-especially if you didn't go to Court when the case was heard.

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