MERCERS and 2 faulty BC DNs **WON**

[Jeff2000]

This is the link for granada

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/153752-granada-fighting-back-barclaycard.html

 

 

 

 

Cheers!

[granada]

What is the debt for ? is there a chance you can CCA them ? might buy you some time and put the acccount in dispute ? Also, official harassment letter is good although afterwards keep logging the calls there are several great threads and a sticky on dealing with harassment, another tip, when sending stuff recorded/registered mark the envelope clearly "Payment Enclosed", that way there is more chance of them signing for it, obviously it isn't necessary to actually enclose a payment

Do you think that they don't actually sign for recorded delivery? Are they allowed to do that?

[babybear39]

Companies seem to do what they like when it comes to mail. It would appear that the royal mail doesn't care either, as practices such as bulk signing, postmen signing and no signatures at all are rumoured to be commonplace

[granada]

Sorry to be so thick, but what do you mean by CCAing them? I've just sent a letter asking for a copy of the agreement (is that the same thing) and what does that actually achieve? Do I actually not want them to send it? I'm not even at the dispute stage because they won't reply to any of my letters - so do I just hang on, in the meantime sending my offer of £1 per month using tear off slip of the Barclaycard statement. I'm not very good at understanding forums, so perhaps there is a link somewhere that can explain the procedure? They won't take my house away from me will they?

[granada]

And who are Mercers?

[lickthewallfatboy]

Mercers are B/Card in house debt collection agency....they would like you to think they aren't,but they sit at desks next to the usual B/Card androids who phone you up

 

you won't lose your house,no......

 

they will either not send you your CCA,or if they do,it will be unenforceable due to missing prescribed terms

 

if they do either of the above,you don't need to send them anything,as the "debt" has become unenforceable

 

they've been trying to nail me since February,but nothing will stick because they have not sent the 2 agreements requested.....

[Delfi101]

And who are Mercers?

 

Please see post #1 of nearly 600 over many pages. This whole thing starts with Mercers.

 

Revisiting who they are and what they do does not help at this point in this thread.

 

So I'll ask again ... please take this stuff to separate threads (you have one of your own now and people will help) and don't post about basics here. All you're doing is confusing an already overly long thread.

 

Ta

 

D

[pt2537]

Just bumping this thread up in anticipation from D providing us with a good update:D

[The GodMother]

ok then what do u know paul:(

[citizenB]

Just bumping this thread up in anticipation from D providing us with a good update:D

 

ok then what do u know paul:(

 

 

Paul, Godmother, I think you are waiting in the wrong thread.. Delfi has updated here

 

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/153207-delfi101-optima-mercers-barclays.html#post1673397

[The GodMother]

yes i know that but i was going on guess work here.

[pt2537]

Paul, Godmother, I think you are waiting in the wrong thread.. Delfi has updated here

 

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/153207-delfi101-optima-mercers-barclays.html#post1673397

 

Ah yep i was aware of that CB but i didnt want to spoil it and post before he did:)

[Delfi101]

Only partially won ... this is one of 3.

 

It's a biggie though ... a lot of money after their alleged charges were added.

 

See the thread above for more detail.

 

D

[citizenB]

Ooops, sorry PT and GM.

[babybear39]

Congratulations Delfi

[Brassed off]

 

Well done Delfi

 

And congrats to you too Paul - you certainly know your stuff

[PriorityOne]

Love it !! More pokes in the eye for the finance industry and their puppets !!

 

[BeleagueredSinner]

I love this thread. I've a long-standing issue with Barclaycard and Mercers that's a carbon-copy of this. I can't get Mercers to commit anything in writing, and they're yet to reply to 4 letters dating back to July of this year. Unlike many on here, I answer the phone every time they call, and ask them where my replies are. They hate having demands thrown at them as soon as I answer the phone.

 

Today, I heard from a bunch called 'Power2Contact', who's letter boasts they have been contracted by Mercers to find me as they are 'a specialist customer contact company with many years experience in contacting hard to locate parties, to act on its behalf in relation to accounts such as yours where it has lost contact with cardholders’.

 

!?!?

 

Given their boast, I wrote back asking them if they could use their powers to find the elusive creature of someone at Mercers who'll actually write back to me. I don't expect a response.

 

I also took the opportunity to skin them alive with all the tricks I've learned on here.

 

Subscribing for the next installment.

[The GodMother]

OUCH that sounds painful.

[Jeff2000]

 

Today, I heard from a bunch called 'Power2Contact', who's letter boasts they have been contracted by Mercers to find me as they are 'a specialist customer contact company with many years experience in contacting hard to locate parties, to act on its behalf in relation to accounts such as yours where it has lost contact with cardholders’.

 

!?!?

 

 

 

 

Hi,

 

 

I've had the pleasure of a letter from those idiots in similar circumstances.

 

They were, however, very easy to get rid of!!!

 

 

Jeff.

[granada]

Not very good on forums and think I've posted this before - but I wrote to the Chairman of Barclays asking him in desperation to please find someone to reply to my letters. Stone the crows - we got a letter from a very senior person, not based in Northampton, another part of the country, saying he'd been asked by the Chairman to investigate. Had a decent conversation with him and when we explained our circumstances said "I don't see any mileage in pursuing something that isn't there." He's asked us to phone him with the budget sheet prepared by the CCCS and we have to phone him next week with the bad news that there isn't a lot there. I keep wondering about his comment, no mileage etc., and keep dreaming that when we phone he's going to wipe the slate clean. I know it's a dream, but it was a rather interesting statement by him. Thank goodness I wrote to the Chairman (have a habit of that when I'm dis-satisfied with something and always, always get satisfaction). At least we got someone to actually read our letters and have some sort of dialogue with a senior person.

[Victoria33uk]

Hi all, I'm really sorry for all of you who are suffering at the hands of Mercers. I had a Monument card debt and they harassed me constantly phone calls galore. It got so bad I felt like crying every time the phone rang. Luckily a kind family member helped me pay the debt off. Mercers are nothing but a bunch of **** Barclaycard should be ashamed for causing so much misery.

 

I know we get ourselves into debt but unfortunately we can't always help changes in circumstances and if it's a choice between paying a credit card or feeding your Children well the Children naturally come first.

 

Life is getting tough for families, well just about anybody in the UK with all the costs of living going up, These ruthless companies need to be more understanding and stop the mental torture they put people through causing stress and depression . The Government needs to step in and do more to prevent this from ever happening and make these companies act more reasonably and show some compassion towards customers who are struggling.

 

 

Good luck all

[The GodMother]

did i just see a pig fly over. No must have been a good idea that the goverment will ignore.

[cashins]

I think the Government is to busy trying to save their own a** at the moment.

 

David

[babybear39]

I think the Government is to busy trying to save their own a** at the moment.

 

David

 

I would have to agree 100%