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    • yep, throw that morality card out the window....9/10 you never owe a DCA ANYTHING!! they are NOT BAILIFFS!!
    • (See the link to DVLA’s INF188/6 document I posted above, page 4 as cited) “I have a new medical condition that I have told the DVLA about on my recent application. Can I drive? As soon as the DVLA receives your correct and complete application for a new licence and as long as you meet all the Section 88 criteria, you may drive. It is important that you are satisfied that the medical condition you have declared on your application does not stop you from driving. If you are unsure, check with your doctor or healthcare professional before you make a decision. You can also look up your condition in the ‘Assessing fitness to drive’ guide, which you can find at www.gov.uk/dvla/fitnesstodrive to see whether you meet the medical standards for driving. As this guide is intended for healthcare professionals, it can be complicated. Your doctor or healthcare professional should be able to help you if necessary." It seems that DVLA think that S.88 does apply for applications disclosing a new medical condition after all. Why might this be so, and what of “qualifying application" and "relevant disability"? S. 92(1) imposes on the driver a requirement to disclose a relevant disability. S.92(3) requires the Secretary of State to refuse such an application disclosing a relevant disability ….. EXCEPT S.92(4) requires the Secretary of State to grant such an application if the relevant disability is “adequately controlled”. Hence my belief S.88 can apply for medical conditions (if the driver meets the medical standard of fitness to drive) as the application remains a qualifying application IF the driver meets the medical standard of fitness to drive, until DVLA (on behalf of the Secretary of State) say it doesn’t, provided the driver believes they meet the (medical) standard. Additionally, at (or before) June 2013 (as noted in my previous post) the medical standard for fitness to drive for conditions involving excessive daytime sleepiness was changed from “completely controlled” to "adequately controlled".  
    • Anyway, I've asked my Booking.com flat-rent-out-bloke what needs to be done on the Booking.com portal to cancel a reservation. I got a late message "I'll let you know tomorrow".
    • I see that at the start of your thread you said they hadn't sent a Letter of Claim.  And in fact in all the uploaded material there is no LoC.  This is great news.  Even were you to lose - you won't - the judge would chop off a chunk of the money for their non-respect of PAPLOC. However, I'm a bit confused as you've named the file name as a SAR.  Are you sure about this?  Did you send any other letters apart from the one dx advised which was a CPR request (not a SAR) to DCBL (not Group Nexus).  I'm not being pernickety, this will be important for your Witness Statement further down the line.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Amazon Marketplace - Ordered One item but sent two in error


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I ordered an electrical item from amazon marketplace (about £35) and the company has sent me two in error in separate packages. Both were delivered by recorded delivery, however as I ordered a few items from a few companies on the same day I didn't realise it was a duplicate item. I have definately only been charged for one.

What are my responsibilities as a consumer in terms of accepting and or notifying the company of the error. Can I just accept it as a "gift" or do I have to notify them? The right thing would obviously to declare it, but I don't feel I should spend the time needed to package it back up and or paying for its return.

 

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You have to notify them of the error and allow them to arrange for it to be collected at their expense. I'm not sure whether they are allowed to ask you to take it to the post office, but if they do they must pre-pay the postage.

 

I think keeping it without informing them is theft.

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I thought so too Ecossewarrior :) , but didn't know where I stood legally. Just a small point it's not Amazon itself, but an independent company who sells through amazon

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Bed 32 is correct - you've not paid for them, so keeping therm is theft. Your duty is to inform them of their error and assist in the return of the goods at their expense. If they choose not to, then you can do what you want with them.

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If you hadn't ordered anything from them and it had just turned up out of the blue, then it would be 'unsolicited goods' and you could then consider it a gift as long as they didn't contact you about it within a reasonable time. However, as you have ordered something from them and it is very obviously a mistake, the goods are not classed as unsolicited and you have to give them back. However, you should not be charged for doing so - make sure you get a free courier or a prepaid box from them.

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Thanks for that - the company has asked me to send it back (I'm negotiating with them re payment for P&P based on demon x slash's advice, and they are offering to refund postage on my original order. Awaiting their reply.

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I had a similar situation with ebay. Ordered item, arrived, no problems.

2 weeks later duplicate item arrives out of the blue. I have emailed the seller to tell them it's here but had no reply.

 

How long should I wait before getting rid of it?

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No, because it has been established that you have a relationship with the seller by ordering things from them before. The fact that the two items are identical supports the reasoning that this was a mistake, but a mistake does not make it unsolicited. See this thread, and the subsequent comments.

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