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    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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Has anyone been successful to claim Against Natwest ?


ebonytanny
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Hi ebonytanny,

 

I managed to have all the charges on my Natwest CC dropped yesterday. I know it's not quite the same thing as claiming back money, but it meant that I didn't have to pay £200 in late payment charges!

 

Good luck with this claim. I am also pushing for £417 in charges from my current account. I was offered £187 back as a 'Goodwill' gesture, but I refused this and am going for the full amount.

 

Will post news as I get it.

 

Antigravity :lol:

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Hi Antigravity,

 

Well done, The charges of your Natwest CC were they all late payment charges from the past six years as well or not? I'm still contemplating about my claims with the current account and CC which i belive is in the region of £3k altogether for both accounts but it seems noone as had any success with Natwest yet apart from you which as given me a bit of confidence, pls let me know if you have any luck with the current account. Thanks

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Hi ebonytanny, can I just ask how far you have gone so far in your action against Natwest. I'm about to start actions myself and just want to know whether theres much chance of an out of court settlement.

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ebonytanny

 

The charges were a mixture of late payments, and going over my agree credit limit, which happened because of the late payent fees.

 

With regards to my current account, I have sent off the standard letter today, following conversations with the Customer Lending Centre and Customer Relations Manager Dept.

 

I also spoke to Capital One, with whom I have a CC. I eventually got through to one of the Managers there and challenged him on the phone over the fee they have charged me. He told me that yes, under The Unfair Terms in Consumer Contracts Regulations 1999 the charges they were imposing were not recoverable if the matter went to court. He then went on to say that they would never go to court, but send the debt to an outside collection agency and enter a defualt statment to the Credit Ref Agencies. They would then try to recover the actual loss, minus the charges.

 

This made me realise that at least some financial institutions know what they can and can't get away with. Which gives me some faith in pursuing matters with Natwest.

 

Best of luck with your case, I'll keep the forum updated with any news.

 

AG X

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ebonytanny

 

The charges were a mixture of late payments, and going over my agree credit limit, which happened because of the late payent fees.

 

With regards to my current account, I have sent off the standard letter today, following conversations with the Customer Lending Centre and Customer Relations Manager Dept.

 

I also spoke to Capital One, with whom I have a CC. I eventually got through to one of the Managers there and challenged him on the phone over the fee they have charged me. He told me that yes, under The Unfair Terms in Consumer Contracts Regulations 1999 the charges they were imposing were not recoverable if the matter went to court. He then went on to say that they would never go to court, but send the debt to an outside collection agency and enter a defualt statment to the Credit Ref Agencies. They would then try to recover the actual loss, minus the charges.

 

This made me realise that at least some financial institutions know what they can and can't get away with. Which gives me some faith in pursuing matters with Natwest.

 

Best of luck with your case, I'll keep the forum updated with any news.

 

AG X

 

This is a very important conversaton. Do you know who you had it with?

Can you pm me about this please.

 

Can yo please jot down as many verbatim notes of the conversation as your memory will allow, now please.

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  • 8 months later...

Hi Missangry,

All of us (to my knowledge), on this site, started proceedings against NatWest via MCOL (Online) or by going to local Court (N1).

You had your answer from Higley, now it's time to start your claim. Get the right (the more detailed) PoC in the templates and off you go...

Good luck!

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

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i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with NatWest?

 

Hi Miss Angry,

 

Could you start your own thread in the NAtWest forum - so you can keep everything in one palce as your claim progresses, and we can help as needed.

Consumer Health Forums - where you can discuss any health or relationship matters.

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i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with NatWest?
This thread's from March! Lots of successes since then.

 

http://www.consumeractiongroup.co.uk/forum/natwest-successes/

 

Good luck

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Being in debt isn't a problem when it comes to claiming. Most of us are in debt for the same reason - unlawful charges.

 

To start a new thread, go back to the Natwest forum link and click on the "New Thread" button at the top of the page and away you go.

 

Post as much information as you can, along with any questions you might have and between us we should be able to help. Do please read the FAQ's before you go too far though - most of what you need to know is there.

 

Paul

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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  • 1 month later...

I am writing my letter to natwest requesting full details of charges incurred on everything in my account for last 6 years but not asking for any statements. I asked my local natwest branch for the data controller address. I was told to send complaints to there customer relations, Freepost, is this right, i can't send recorded and will this still work,

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Hi helen mary, i think i just spoke to you in chatroom, you need to start your own thread as this is someone elses, if you look at the top of the natwest page, you will see a blue box saying start thread, click on that give it a title and then that will become your own, when you need to ask something then you keep with the same thread, :D

:)I am not an expert at this, any advice i give is from reading posts on this site, its all in here somewhere :)

 

:) If i have helped please click the scales:)

 

NatWest Settled 16th february 2007----£3902.67 All charges, costs and s.69 interest

 

MBNA- S.A.R - (Subject Access Request) sent 25th March 2007

MBNA missed deadline, LBA for SAR sent 8th May 2007

CCA request sent 8th May 2007

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  • 12 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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