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Barclays Litigation Team Good or Evil? You Decide..


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I am so glad I have found this thread. I am not sure what my next move should be and maybe someone could help me. Barclays never entered their defence. My poc was for charges and default removal. I have spoken to Krysta on the phone and via email. They have agreed on the email to remove the default and repay the charges. I did send the letter back (it did have the confidentiality bit in) but I added on the end of the letter that I only agreed to their conditions if it was settled by the end of last week. Needless to say it wasnt. I have spoken to Krysta on the phone and apparently they have to buy my account back and that will take a couple of weeks. I should of had my cheque today, but suprise didnt get it. I am not sure what to do now. Do I request judgement of wait a couple of weeks and see what happens? I think I am getting the runaround. The problem is when you request judgement the default isn't always on the order from the judge? Any adivce would be very welcome. By the way Krysta is a very nice person to talk to, always polite and helpful.

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Re: Paul Quinn,

 

He is seemingly the hardest to capture, I would imagine he is either a shy guy, or CAG hating! Unlike dear Dino!

 

I too have been emailing and leaving voicemails, to no avail! But I have started cc'ing Dino in as well, so hopefully Dino will get pee'd off with it and get somethign sorted!

 

Peter

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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Well, HOORAY, letter of settlement received for full settlement on Friday!!

 

Letter has been signed & sent back - recorded 1st class & as soon is received the money will go into our account within 7 days. That should mean this week. We hope!

 

Doooooooooo hope that Robert will act swiftly as we reeeally have waited a loooooong time for him to action this now.

 

Am not going to post the success until the money has been received though!!!

 

Just wondering.....how come some of you guys are getting all this done vias email? i e letter of settlement & then payment same day?

 

Wish ours had been like that!

 

Once Robert has finally paid us we of course will be a-singing his praises!

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I also received settlement letter in the post on Friday, and I faxed it back straight away.

 

Kate Ashton dealt with my claim and I found her very efficient, I emailed her and I received an email back within a week asking for a copy of my SOC's. After sending them I received my settlement letter about a week later, and I didnt even have to speak to anyone on the phone, and I hadnt even received my court date yet.:)

 

Penny.

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Apparently I need to contact Paul Quinn....

 

;)

 

Yeah, good luck with that! If you find his weakness, let me in on the secret (so far it seems it's not Emails, or answerphone messages!)

 

Peter

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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I have a court date at Leeds Mercantile Court on 28th June. I'm now getting panicky hearing about bundles, what are they? I have a Case Management Information Sheet that needs to be filled in and sent at least 7 days before the date and I'm really confused!!!! I'll try emailing Dino to see if they will settle before but the date is only over a week away.

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Hi, Managed to SPEAK to Paul Q today, he said he will send a settlement letter out today/in morning should get it Wed...lets see if he keeps his word...I'll keep you posted...but i wont hold my breath..LOL

Jenny

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!!!IMPORTANT!!!

 

I had a reply from Paul Quinn this morning, [email protected] is NOT our Paul. He is actually the UK Banking Risk Manager!!!

 

Our Paul is [email protected] - I know it says this on the main page, but the actual link is for the wrong email address!

 

Still no word from the actual Paul though...!

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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I've been dealing with Paul Quinn who has been very polite and friendly when I spoke to him.

 

However he said I'd expect at the end of last week which I haven't recieved yet, and with only 7 days till my court date I'm a tad panicked!

And he is quite hard to get on the phone, so I've tried emailing him now. Hopefully that will get a response :|

 

But he did mention that they are completely snowed under, so you've got to feel for the poor guys. Every day they come into work the IN box must just be getting bigger and bigger!

Barclays - £1000

Statements requested 17/11/2006

Statements recieved 21/11/2006

Prelim sent 21/11/2006

Reply recieved 24/11/2006

LBA to be sent 5/12/2006

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I had the same from him 'You'll hear from us within the next 7 days', that was over 10 days ago now! grr!!!

 

I have emailed him again, although as his email has been wrong on here for quite some time, I would expect his is the most under used email address! No wonder he never wants to reply, he prob doesn't (didn't) want it getting out!

 

Peter

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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Has anybody on here telephoned the litigation team on behalf of someone else? I have been dealing with my brother's claim and he has a Court date of 12.07.07. I emailed Dino who very kindly emailed back to tell me that Kate Ashton is dealing with the claim, I forwarded her the email but have not received a reply. The bundles have to be in by the end of this week. My brother is useless on the phone.

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I have emailed Paul Quinn so fingers crossed.

 

Update - He has just replied immediately asking me to confirm my address as he was in the middle of sending me a settlement letter.

 

Well at least that means he's answering emails. Hope I get a reply today!

Barclays - £1000

Statements requested 17/11/2006

Statements recieved 21/11/2006

Prelim sent 21/11/2006

Reply recieved 24/11/2006

LBA to be sent 5/12/2006

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