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    • Hello dx100uk, After months of waiting for a response I finally got a reply and I must say it was the worst 4 months of my life the - fear of the unknown. So, they wrote back and said I was in the wrong BUT on this occasion they  would not take action but keep me on file for the next 12 months. It. was the biggest relief of my life a massive weight lifted -  I would like to thank you and the team for all your support
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I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
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Orge Vs Barclays/Woolwich Mortgage


orge

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I doubt it, very rare for them to actually disclose any offers of settlement...they are just for your benefit.....also it would weaken their defence...but all parties are expected to mediate in the background and therefore you should respond either accepting or upping or refusing.

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Just received the following skeleton argument that was likely filed with the court around 5pm today.

[ATTACH=CONFIG]60274[/ATTACH]

I've just spoken to a legal friend of mine and his interpretation of the documentation I have received is that Barclays are not sending their key witnesses (the solicitor handling the case and their own representative),

but they will be sending a barrister to argue the above skeleton on their behalf (he is named at the end of the skeleton).

 

J

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Appears to be a last min supplemental witness statement ?

 

A skeleton argument is not intended to be a recitation of the entire case. It is not intended to argue the case on paper or be overly detailed. It is not intended as a replacement for oral argument and submissions to be handed to the judge in the hearing.

 

It is intended to allow the Court to prepare for the hearing, so that:

 

Time in court is used effectively;

The parties’ time in court is minimised, thereby saving costs.

We could do with some help from you.

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I agree, this is late breaking and especially prejudicial given that I am representing myself. In reality, there's not that much in here that goes beyond the arguments presented in the original solicitors witness statement. However, it does flesh out things in a little more and submission the day before gives me very little time to prepare or refer this.

 

I have prepped som responses to the arguments he's put in, but i guess the first thing to do in the hearing is to ask whether this will be allowed? If so, is it fair, wise for me to continue with the hearing tomorrow or ask for more time?

 

J

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Skeletons can be submitted/served up to 10 am of the day of the hearing orge...I agree there is nothing really new added or to be addressed...but it should focus what their main contentions and arguments are and what appears to be their backbone of defence.

We could do with some help from you.

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So what would you suggest are my options and how would you recommend I deal with this?

 

I guess I am also a bit unsure about how to deal with the hearsay evidence - should I simply ask for that this be struck out as no witness is available? I assume it is only point 10 of their original witness statement that should be removed not everything.

 

I am feeling a little intimidated by this now, although not totally out of my depth! ;)

 

My legal friend said that I should expect the barrister may engage in negotiation beforehand, so I guess it would be good to understand the likelihood of my success on the further points of limitation and interest based on 19.5% or some other compounded rate.

 

J

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They should have made Application to Adduce Hearsay Evidence pursuant to 2(1)(a) of the Civil Evidence Act 1995 if there is no council/witness attending..as stated this is covered by CPR 33.2

 

Just raise it at the first opportunity and see how the DJ responds.

 

" My legal friend said that I should expect the barrister may engage in negotiation beforehand, "

 

I thought you stated there was none in attendance...or was that just their witness?

We could do with some help from you.

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It's just witnesses that aren't coming ( the solicitor and bank representative). My belief is that the barrister who drew up this skeleton argument will be their to represent them.

 

J

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Well if he approaches you ...listen to what he has to offer...I'm sure you have a figure that you would readily accept...should he make an offer

 

Although we would much prefer a judgment in your favor but whichever way it falls ...best of luck for tomorrow and I'm sure all the Forum will be rooting for you.

 

Update you thread on the outcome at your earliest convenience.

 

Regards

 

Andy

We could do with some help from you.

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Thanks Andy.

Will keep you posted with the outcome.

Fingers crossed! :)

An update to my case.

Defendant proposed that the judge should rule on the limitation and interest part of the claim before considering fairness or penalty clauses.

Whilst I could see that this was an opportunity for them to avoid a full determination by the judge, it felt like understanding the judges view on these points would inform my position better.

Ultimately, the judge determined that my arguments failed on both points. :(

I will provide a little more detail in respect of her reasons for this later, although I am unable to add anything more in relation to the dispute.

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Sorry to hear that you got a sucky result on the judge lottery.

 

Would be handy to know what the reasoning was

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The main thrust of Barclays defence in relation to the limitation and compound interest arguments is contained in their skeleton argument:

[ATTACH=CONFIG]60274[/ATTACH]

On top of this,

I would add that my pleading of the limitation aspect was probably fairly poor, since the fine detail of the mistake of law has always been a bit hazy to me (specifically what exactly it was, who committed it and when it was committed).

That said, I ultimately don't believe that the judge would have ruled in my favour on this if I had done a better job in the hearing. Their main argument was that the law has not changed and hence there is no cause for there to have been a mistake as per the Kleinwort Benson Case.

The judge did not accept my argument that the mistake was the misunderstanding/misapplication of the overruling regulations. The defence also raised a concern that this would "open the floodgates" for the overruling of any contractual term, although I did point out that the case was more specific than this, in that it related to the legality of a term in a contract.

In relation to the interest in restitution, I think my pleading was better on this but the judge felt that I failed on 2 points:

1. Quantifying and demonstrating the actual loss

2. Quantifying the opportunity that I would have been afforded had I not been out of pocket for this loss

Point 1 is a little trickier in the context of a mortgage as the deduction of charges is not instantaneous, as per a bank account.

I did highlight that the charges (and the interest levied on them) had resulted in higher mortgage payments to date and that they would continue to do so over the lifetime of the mortgage but this was accepted as sufficient.

I suspect that had I attempted to quantify this directly based on interest levied and the actual increase in my mortgage payments, it may still have been difficult to produce the kind of figures needed to substantiate the level of restitution claimed. Especially given the currently low interest rates and a limited window of 6 years.

Furthermore, the judge asked for further demonstration of the opportunity I may have had to invest the monies lost. I was asked if I did have investments and when I answered yes, she inquired if I did at the time of these charges, to which I had to answer no. I don't think this was overly material to her decision though, as she had probably decided on point 1 in advance of this.

Thanks,

J

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urgh - restitution is not about your loss per say but the money that they have enriched themselves by taking the charges from you unlawfully.

Seems like the issue of restitution got muddled.

 

Wonder what the others think.

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I agree with Sabre, this is more about the bank having to repay enough so they have ultimately NOT benefited/profited by having your money which they lent out to others.

 

No doubt Andyorch will have some input but I'm really sorry it ended like this. :sad:

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It is a blow but I hope that there are some things that can be learned from this.

 

I still believe my judge would have been unwilling to award the interest without further demonstration of the actual loss I had suffered - she didn't seem to feel that a line on a balance sheet was evidence enough and said the onus was on myself me to quantify how much I was actually out of pocket over the period restitution would be claimed. Maybe there is a better way that I could have answered this though?

 

J

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Hi,

 

I have been having a think about my judges decisions regarding limitation and interest based on Sempra Metals. I would like to understand this more and see what others think:

 

Limitation

In the Kleinwort Benson case, there was a change in the law as a result of another case that meant the contract terms were void. Barclays argument was that there was no change in the law that the terms relating to their charges were unlawful. Additionally, the outcome of my case would not change the law as it was only a small claims decision. Furthermore, if this point was upheld, then it would "open the floodgates" for any contractual term to be challenged.

 

For me, this last point seemed tenuous, as we are specifically considering terms that have been deemed unlawful. However, I did not have enough understanding of the law to comment on whether the change aspect of Kleinwort Benson is crucial in determining whether it can be used in this context. Furthermore, I was not sure whether the charges being determined as unlawful as a result of my claim was equivalent. Clearly, on the day, this judge felt my case failed on these points so it would be good to understand whether the case could have been pleaded better.

 

Compound Interest in Restitution

In Sempra Metals, HMRC received money that it was not entitled to and Sempra subsequently argued that they should receive interest calculated according to their own lost opportunity of investment. This was calculated at prevailing interest rates of the time at around 5% compounded.

 

Barclays main argument was that I had not demonstrated an actual "loss" - i.e. How much extra had I actually paid to Barclays in interest and increased payments. Furthermore, I had not quantified my opportunity to profit from this loss.

 

On this second point, I was actually trying to argue that Barclays had profited from the charges and had the opportunity to lend said monies at very high interest rates (19.5%). Although, it is possibly still relevant to consider how much they had been given to invest.

 

Clearly, the above charges are a liability and they will be paid (with interest) by the time my mortgage is completed. Indeed, at an average rate of 3%, Barclays will profit approx £3000 in interest on ~£1500 worth of charges.

 

On the first point, without a specific calculation of the current loss in my POC, I was left arguing that a liability is equivalent to payment for the terms of calculating interest in restitution as per Sempra. This does seem a bit dodgy, although it is difficult to divorce the cause and effect like this. For example, consider the clearer example that interest has been added to the account in relation to these charges but it won't have been paid yet. I would imagine this kind of thing comes up quite regularly in disputes so is their a precedent?

 

Perhaps in hindsight, a claim for the the charges + interest added + Statutory interest is easier to argue. In my example, this would still have been a claim ~£4k vs £10k.

 

To me, it does now appear that in combination the arguments against limitation and interest in restitution are a little contradictory. They have argued that charges happened in the past and cannot be challenged, yet they should only provide restitution based on the affect this has had to date and the future is immaterial... This seems a little unfair and surely they can't have it both ways?

 

Thanks and I look forward to your thoughts.

 

J

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  • 8 years later...
Posted (edited)

Hi,

I’ve just spotted an Arrangement to Pay marker (TransUnion) on my Barclays Mortgage account for 1 month in March 2022. I’ve spoken to Barclays Customer Service and Complaints about this and they’ve given me some background but have closed my complaint:

Direct Debit for mortgage bounced in February and I didn’t notice this at the time.

Realised there were arrears in March and called customer service straight away.

Offered to pay half the arrears on the call with the other half of the arrears the following month. I prob suggested or accepted this as had done that many years previously when I was a poor student with no adverse consequences.

Paid in accordance with this.

Barclays call notes report they informed me credit reference agencies would be notified and I indicated I understood. However, complaints team couldn’t access the call because it was too old. They advised I could request a transcript through GDPR and complain via ombudsman if still unhappy - I’ll process the GDPR request this week.

Whilst it may be factual that I entered into some kind of arrangement regarding the arrears, it wasn’t clear to me that they would be treating it and reporting it as a formal payment plan along with the potential consequences of this. At no point did I agree to or request to “reducing my contractual payments” - I paid my contractual amount for March and April with 50% more on top.

I guess it’s likely they did say something vague about credit reference agencies and it’s also possible that I may have agreed without fully understanding it would be different to a late payment marker.

I’m not 100% sure of the impact of the AP but I believe it did tighten up balance transfer and new card offers (Lloyds group in particular) even though the rest of my report is spotless and I have many years managing multiple high balance cards.

Although it may have been less comfortable, I also believe I had the means to pay the balance in full if I’d realised the impact at the time.

Finally, it feels like Ive been penalised for speaking to customer services directly rather than just upping my payments to cover the arrears. Historically, I was under the impression that Barclays mortgages weren’t even reporting arrears of less than 2-3 months as late payments - although this may have changed since the last time I was in arrears.

I’ve had a browse through threads about AP markers and it seems like removal is unlikely if it’s deemed factual but it may be worthwhile escalating to FOS or ICO?

Will update with transcript details once I’ve raised and received a response to my request.

I suppose the upside of this is that I’ll be even more cautious about negative markers in the future.

Thanks,

J

Edited by orge
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  • dx100uk changed the title to Orge Vs Barclays/Woolwich Mortgage

for the sake of history, i've merged your old sadly failed charges reclaim court claim.

have they ever sent you a default notice regarding this mortgage?

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks Dx,

Tbh, I’d forgotten that this account was the subject of a charges claim - nearly 10 years ago now!

I don’t know for sure that a default notice was issued by Barclays when the account was in arrears but I would guess there may have been one somewhere in 2010.

A suspended repossession order was awarded around May 2010 so I’d assume that a default notice would have been a pre-requisite.

Based on the info in the thread those arrears were cleared around 2014-2015 but I don’t have any more info to hand atm since it’s such a long time ago. I believe the files I prepped for court in 2015 have since been shredded.

How would the presence or absence of an old default notice help with this current issue?

Thanks for the merge/support.

J

 

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if the debt was issued a DN at anytime, then it should not be showing after the DN's 6th b'day, it gets removed from credit files.

SAR time?

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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