Goods Damaged in transit - label paid for by receiver (company)

[jk2054]

Hello,

 

I sold shoes valued at 110GBP to Alias (sneaker platform).

They arrived at their verification centre damaged so failed verification. I received them back and the box has been badly damaged. However, I cannot tell if this was in transit or when it arrived to them. I contacted them and they deny liability saying it arrived damaged.

The label provided by alias was for UPS however when I contact UPS they say the contract is with alias so they can't help me. Alias won't tell me if they used insured labels.

I was initially planning to pursue Alias but they're authentication centre trades under a different company name. 

Please can you advise which of the following would be my best option:

-Suing Alias

-Suing the company they operate under at their authentication centre

- Suing UPS

My only question with the last one is how would I prove they were damaged by UPS?

Please move thread if it's in the wrong forum.

[BankFodder]

Do we understand that UPS was used to send the shoes to Alias – and used by Alias to return them to you?
And Alias made all the arrangements both ways.

[jk2054]

Yes that's correct.

 

[BankFodder]

Of course I suppose somebody might pop up and say that you sent them off in a damaged state. I'm sure that's not right but would you have an answer to that allegation?

[jk2054]

Well I would like to say yes, I take photos of things before i send them. 

 

Only issue I can think of is if they claim that the photos show a different shoe and then I'm not sure what I'd say.

 

The thing with the company is hopefully clearer if i say this

The name of the company is GOAT (us sneaker app)

Their selling platform trades as alias (part of the goat group)

 

their UK parcels ship to the following address:

1661 INC

C/O UPS

ocean boulevard stanford le hope essex SS996GT

 

but the returns address on the label they sent the shoes back to me is :

 

1661 INC

13 Hayes Rd

Hounslow, Southall UB2 5ND

 

 

When you search both of those in companies house no company names as "Alias" or "Goatgroup" comes up. Their ship to address seems to be a UPS hub, whilst the return one is Allport cargo.

 

[BankFodder]

So it seems that there is no UK address – is this correct?

If that is right – which seems very strange – then you are going to have to sue UPS

[Nicky Boy]

GOAT are part of 1661 INC, Another American company...

https://www.bloomberg.com/profile/company/1576186D:US

Talk about rabbit warrens!

[jk2054]

ye thats who they’re owned by. So my target is UPS? 

 

Also if they defend on basis there is no proof the damage happened whilst in their care what would my response be because there's nothing to prove alias didnt damage it other than their email.

[dx100uk]

open

dx

[jk2054]

Just want to update this.

 

Got a default CCJ, currently waiting for it to be enforced.

Realised they have goods at the address so have asked DCBL to sieze and sell.

Will update once DCBL enforce