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    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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UKPC ANPR PCN PAPLOC Now Claimform - vehicle on site during restricted no parking period - Rom Valley Retail Park, Romford, RM7 0AF


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Hello all,

I have prepared the following defence, would appreciate some feedback before filing it.  Many thanks in advance!

...................................................................................................................................................................................................................................................................

The Defendant contends that the particulars of claim are vague and generic in nature which fails to comply with CPR 16.4.  The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

1.  The Defendant is the recorded keeper of the xxxxxxxxxxxx registration xxxxxxx.  The Claimant is not in a position to state if the Defendant was the driver at the time.  

2.  It is denied that the Defendant entered into a contract with the Claimant as stated in paragraphs 1, 4 and 5 by the Claimant.

3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim. 

4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant.

5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  The Claimant is also adding fictitious “Legal Representative” fees when not using a legal representative.

6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.

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I have added another line to my defence below:

7 Not withstanding the above on 29 August 2023 I made a request pursuant to CPR 31.14 for the claimant to disclose its necessary evidence in support if its claim. To this date the claimant has failed to respond to said request.

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I have also added the following:

 

Therefore the Claimant is put to strict proof to evidence its cause of action and contractual costs and what loss it has suffered. 

 

The Claimant is further put to strict proof that it has sufficient proprietary interest in the land, or that it has the necessary authorisation from the landowner to issue parking charge notices, and to pursue payment by means of litigation.

 

The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the recovery or any recovery at all.

 

 

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Stick with the standard defence. It's stood the test of time...

CPR is just a request. They don't have to reply, but slate them in your WS for being uncooperative.

Also, don't remind them about needing a landowner contract. If they don't produce one at WS stage, all the better!

We could do with some help from you.

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If you haven't filed a defence yet, hang on a mo, I'm just rereading your thread from the start.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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Go to  https://www.consumeractiongroup.co.uk/topic/393251-received-a-court-claim-from-a-private-parking-speculative-invoice-how-to-deal-with-it-hereupdated-dec-2021/

Scroll down to  Q2) How should I defend?

Copy the introduction and the six points verbatim.

However, as they have been particularly naughty in your case with two lots of made-up costs, change (6) into (7) and add a new (6).

(6).  The Claimant is abusing the court process by claiming legal representative's costs, when they have no legal representative.  They are representing themselves.  Angelika Brzozowska, who signed the claim form, is an employee of UK Parking Control Ltd.

We could do with some help from you.

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In that case, number (5) needs editing as well...

5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  The Claimant is also adding fictitious “Legal Representative” fees when not using a legal representative.

Remove the part highlighted in red.

As Dave said, it's a good idea to highlight the fact that there's TWO dodgy claims for money by listing them separately...

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We could do with some help from you.

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That should also serve to let them know their claim is in for a bumpy ride through the system, they have 2 strikes with the Legal Representative Fee already.

 

We could do with some help from you.

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Have we helped you ...?         Please Donate button to the Consumer Action Group

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  • 4 weeks later...

Hello all,

Thanks for all your assistance to date.

Unfortunately I had already filed the standard defence as per Nicky Boy's 1st reply, so did not include the subsequent comments from FTM Dave, Nicky Boy and brassnecked in my defence.  Please see attached for the defence filed.

I have also received the following in the post:

1) Small Claims Track from the Court - I've completed this and send copies to the court and UKPA with certificate of postage.  Said No to mediation and determination without a hearing.  Can scan and upload a copy if needed.  

2) CPR 31:14 Reply from UKPA - Copy attached in 2 parts due to size.  Note that they did not send details of planning permission for signage as requested.  They also didn't send a copy of the Landowner contract, only a witness statement.

3) Reply to Defence and Small Claims Track from UKPA - Copies attached

Is there anything else I need to do at this stage?

The Defendant contends that the particulars of claim are vague and generic in nature which fails to comply with CPR 16.4. The Defendant accordingly sets out its case below and relies on CPR r16.5 (3) in relation to any particular allegation to which a specific response has not been made.


1. The Defendant is the recorded keeper of the registration .

The Claimant is not in a position to state if the Defendant was the driver at the time.


2. It is denied that the Defendant entered into a contract with the Claimant as stated in paragraphs 1 , 4 and 5 by the Claimant.


3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by Defence Particulars the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim.


4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant.


5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. The Claimant
is also adding fictitious "Legal Representative" fees when not using a legal representative.


6. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any
relief at all.

Reply to Defence and Small Claims Track.pdf

Reply to CPR request.pdf

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why did you use the form and not MCOL website to file a defence?

what is the status of the claim now, go look , does it says DQ's were sent out to you/claimant?
 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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not over yet LFI..

awaiting allocation now .

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So - all good news.

In your WS you can state that, although they  replied to your CPR request, they did not include proof of planning permission - because they don't have it, which is a criminal offence.

They refused to produce the contract with the landowner, instead attaching a useless letter.  A letter is not a contract.

The fleecers have also idiotically stated without ifs & buts that they are using POFA - so woe betide them when LFI points out how they haven't respected POFA.

Well done on dealing with the DQ.

 

.

We could do with some help from you.

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POFA will be a key to their undoing at court. That will be part of any WS.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 5 months later...

Thanks for reopening the thread HB.

My case has been allocated to Hertford Magistrates court for 16 May 2024.   The claimant (UKPC) has to pay the court fee by 18 April.

I have to provide copies of all documents to the court and other parties no later than 14 days before the hearing.

Could someone please point me in the right direction on where to find guidance for the next step?  I understand I have to compile a witness statement also.  Any help and guidance at this stage would be much appreciated.

Many thanks in advance!

Notice of Allocation.pdf

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So, ideas for your WS..

1.  Sequence of events - a brief description of how you got the invoice.

2.  Insufficient signage - everything you've written about here being a dearth of signage and what there was wasn't illuminated.

3.  Penalty - the charge is an unlawful penalty as your visit was at night when there was no interest in limiting the time motorists could stay.

4.  Prohibition - no parking is a prohibition and no contract can be formed

5.  No keeper liability - how they haven't followed POFA.

6.  No locus standi - although they replied to your CPR request, they refused to produce the contract with the landowner, instead attaching a useless letter.  A letter is not a contract.

7.  Illegal signage - although they  replied to your CPR request, they did not include proof of planning permission - because they don't have it, which is a criminal offence.

8.  Abuse of process - you can copy that verbatim form Mystic Berties's thread  https://www.consumeractiongroup.co.uk/topic/459507-ukpcdcbl-anpr-pcn-appealed-paploc-now-claimform-mcdonalds-bristol-patchway-562-bs34-5tq/page/5/#comments  Add an extra paragraph that they have invented a second fictitious charge, for legal representative's costs, when they have no legal representative.

We could do with some help from you.

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  • 2 weeks later...

Thanks for the guidance FTMDave I'll start working on the Witness Statement.

I have also received an email for a mediation appointment on 25/04/2024..  I can't remember requesting this and not sure where to check either.

Do I reply and say that mediation IS NOT SUITABLE in my case?

Many thanks

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Definite NO to Mediation you either owe the invoice or you don't so nothing to argue on there.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty.

Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.

 

The Appeals dept need informing about what and what isn't a valid PCN. Dummies.

You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time.

If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 

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