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    • So I just found a couple abandoned traffic cones locally by some bins.   A bit squished but free!  So have placed them on the land.  Will wait to see if the cones get moved and signs ignored again this week before I consider rocks/ boulders.
    • The DVLA keeps two records of you. One as a driver and one for your car. If they differ you might find out in around a month when they will send you a reminder as well as to your other half for their car. If you receive nothing then you can be fairly sure that you were tailgating though wouldn't explain why they didn't pick up your car on one of drive past their cameras. However even if you do get a PCN later the your situation will not change. The current PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 which is the main law that covers private parking. It doesn't comply for two reasons. 1. Section 9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN states 47 minutes which are the arrival and departure times not the time you were actually parked. So if you subtract the time you took to drive from the entrance. look for a parking place and park in it perhaps having to manoeuvre a couple of times to fit within the lines and then unload the children followed by reloading the children getting seat belts on etc before driving to the exit stopping for cars, pedestrians on the way you may well find that the actual time you were parked was quite likely to be around ten minutes over the required time.  Motorists are allowed a MINIMUM of ten minutes Grace period [something that the rogues in the parking industry conveniently forget-the word minimum] . So it could be that you did not overstay. 2] Sectio9 [2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN does not include the words in brackets and in 2a the Act included the word "must". Another fail. What those failures mean is that MET cannot transfer the liability to pay the charge from the driver to the keeper. Only the driver is now liable which is why we recommend our members not to appeal. It is so easy to reveal who was driving by saying "when I parked the car" than "when the driver parked the car".  As long as they don't know who was driving they have little chance of winning in court. This is partly because Courts do not accept that the driver and the keeper are the same person. And because anyone with a valid motor insurance policy is able to drive your cars. It is a shame that you are too far away to get photos of the car park signage. It is often poor and quite often the parking rogues lose in Court on their poor signage alone. I hope hat you can now relax and not panic about the PCN. You will receive many letters from Met, their unregulated debt collectors and sixth rate solicitors threatening you with ever higher amounts of money. The poor dears have never read the Act which states quite clearly that the maximum sum that can be charged is the amount on the signs. The Act has only been in force for 12 years so it may take a  few more years for the penny to drop.  You can safely ignore everything they send you unless or until they send you a Letter of Claim. Just come back to us if they do send one of those love letters to you and we will advise on a snotty letter to send them. In the meantime go on and enjoy your life. Continue reading other threads and if you do get any worrying letters let us know. 
    • Hopefully the ANPR cameras didn't pick up the two vehicles, but I don't think you're out of the woods just yet. MET's "work" consists of sending out hundreds of these invoices every week so yours might be a few days behind your partner's. There is also the matter of Royal Mail.  I once sold two second-hand books to someone on eBay.  Weirdly the cost of sending them separately was less than the cost of sending them in one parcel.  So to save a few bob I sent them seperately.  One turned up the next day.  One arrived after four days.  They were  sent from the same post office at the same time! But let's hope I'm being too pessimistic. Please update us of any developments.
    • New version after LFI's superb analysis of the contract. Sorry, but you need to redo the numbering of the paras and of the exhibits in the right order after all the damage I've caused! Defendant's WS - version 4.pdf
    • Hi  no nothing yet. Hope it stays that way 😬
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EPS breach of GDPR


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So the DVLA treated the request as a SAR - even though you specifically told them it wasn't a SAR.

 

Could you please post up the e-mail address they replied to you with?  We have someone else in the same position as you and it would be very useful for the site.

 

I agree with LFI.  Surely the DVLA must have made a mistake.  That's unless you've had previous run-ins with EPS.

 

Actually it would be good if EPS didn't reply to the SAR - then you can sue them for that too!

We could do with some help from you.

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correct , even though i specifically stated it was not an SAR they treated it as an SAR

 

I have not had any previous dealings with EPS, so that wouldn't explain the response and suggests an error of some kind. i will check out the e mail address and post 

 

 

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If you look at the last page of mrk1's thread there is an attachment like the one the DVLA should have sent you  https://www.consumeractiongroup.co.uk/topic/454610-ukpcdcbl-5-pcns-now-loc-parkhorse-shopping-centre-huddersfield-hd1-2rt/page/6/#comment-5196780

 

If you can post the e-mail address up it would be very useful for others in a similar boat.

We could do with some help from you.

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Got the address:  [email protected]

 

Given the DVLA have been pretty decent in replying quickly, I would write back and ask are they absolutely sure a private parking company didn't ask for details of vehicle XXXXX in February or March 2021 given one such company sent their PCN and subsequently started a court case against you.

We could do with some help from you.

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i have replied to the e mail for [email protected] for which my AR response came asking that they review their response stating that there has been no access to my data on the basis that a private parking firm contacted me in February 2021 stating specifically that they had obtained my details from DVLA so a response from DVLA stating that their had been no access request for my data doesn't not seem plausible 

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  • 3 weeks later...

Am I right in thinking that you requested a SAR from EPS on 4 January and they haven't replied?

We could do with some help from you.

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Are options to tolchok them if they are out of time for SAR.

 

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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that's correct , i sent the SAR by post to EPS on jan 4th after the various e mails bounced back. Unless anything came today , i have had nothing back from EPS so and was aware they were coming up to being out of time

 

I also e mailed the DVLA asking them to re-look at the information they sent  saying that there had been no requests to access my data yet a private parking company had obtained my data claiming that they had received my details form the dvla , but they have not responded to that e ,mail as i had .

 

In respect to the SAR non compliance from EPS , what are the next steps,  ? 

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Well you started off this thread wanting to hold the fleecers to account.

 

Well the good news is that you can now hold them to account - twice!  Both for GDPR and for the SAR!  In fact the SAR is easier and extremely straightforward.  There can be no defence if they haven't respected their statutory duty.

 

Have a read of these two threads by Caggers who have recently won SAR cases -

 

https://www.consumeractiongroup.co.uk/topic/452147-loc-to-ncp-for-failure-to-supply-sar-paid-in-full/#comment-5180862

 

https://www.consumeractiongroup.co.uk/topic/454456-loc-now-court-claim-to-spring-parking-for-failure-to-supply-sar-paid-in-full/#comment-5188824

 

The next step is to draft two Letters of Claim.  Examples for the SAR one are on the threads.  Post up two drafts when you get the time.     

We could do with some help from you.

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  • 2 weeks later...

apologies for the delays , work and dealing with my fathers estate have been taking up all my time. I read through the threads FTMD shared which were helpful, Letter before action drafted as below based on those threads

 

LETTER BEFORE CLAIM

 

General Data Protection Regulations - Subject Access Request

 

Parking Charge Notice Number: XXXXX

 

To whom it may concern,

On Wednesday 4TH January 2023 I sent you a subject access request for a statutory disclosure of my personal data under the Data Protection Act.

You have failed to comply with that request and you have now breached your statutory duty.

 

This has caused me a great deal of distress not having my data in order to understand who is sharing my data and what data you hold on me, together with the necessity to chase after you to get this disclosure.

You have 14 days to respond, after which I shall begin a County Court claim against you.

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Good work.  Send that off today.  Get a free Certificate of Posting from the post office.

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Given what @FruitSalad1010said about the necessity of starting GDPR claims promptly, I think you need to send the GDPR letter of claim.

 

Obviously this hasn't been done because you were hanging on to see the SAR documentation first, but EPS are refusing to answer.

 

Fortunately the early stages of bringing a court claim - the Letter of Claim and then starting the case with Particulars of Claim - are very simple & straightforward.  It's only later on that there is serious work to do. 

 

From your other thread I see EPS admit on their PCN they got your data from the DVLA (see attachment), so that's fine.

 

How about something like -

 

 

Dear EPS,

 

Re: PCN no.XXXXX, County Court Claim no.XXXXX, Breach of General Data Protection Regulations (GDPR)

 

I refer to your obtaining my details from the Driver and Vehicle Licensing Agency in the above matter. 

 

You had no justification for doing so.  The extremely-short stay of my vehicle was allowed under the government Code of Practice, the BPA Code of Practice, the IPC Code of Practice and indeed by your contract with the landowner.

 

This is an extremely serious breach as you used my details to begin a vexatious court claim which caused me considerable distress.

 

I require payment of the sum of £XXXXX within 14 days.  If you fail to effect payment I will start a claim in the county court.

 

Yours,

 

 

However, hang on a couple of days to see what the other regulars think.

 

Question for the others.  How much should the claim be for?  The breach is serious, but on the other hand if the OP claims for a smaller amount there would be less court costs + the fleecers would be more likely to give in + a judge would be more likely to agree.

 

For anyone who doesn't remember, the OP was sued by EPS for staying in a car park for ... 29 seconds!!!!!

 

 

@kfdh1962We know the fleecers involved Gladstones, which is sort-of fine as they are allowed to use solicitors.  Do you know if they passed your details to any debt collectors as well?

CPR Retur n.pdf

Edited by FTMDave
Letter tweaked

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I've tweaked the letter to include that the breach of GDPR caused considerable distress.

 

Anyone help with the amount of the claim?

We could do with some help from you.

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Quote

How much compensation will the court award me if my claim is successful?

This will be up to the judge hearing the case, who will take into account all the circumstances. This will include how serious the infringement was and its impact on you, particularly when assessing the distress you suffered.

If the organisation refuses or is unable to pay, you should ask the court how you can enforce the judgment.

You should also bear in mind that the court can award costs to you or against you in certain circumstances. For example, if you fail to demonstrate you have suffered damage or distress, the court will not award you compensation and could order you to pay the other party’s costs. Again, we recommend you seek independent legal advice to allow you to consider the risks of bringing a claim.

 

https://ico.org.uk/for-the-public/data-protection-and-journalism/taking-your-case-to-court-and-claiming-compensation/#:~:text=The GDPR gives you a,e.g. you have suffered distress).

 

This type of claim should really be issued using Part 8 type claim as the court will determine the award amount. Issuing on a Part 7 requires a value of the claim which obviously is unknown.

 

Andy

 

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There is a successful claim here for £500

 

PARKING-PRANKSTER.BLOGSPOT.COM

D6GM2199 CEL v Mr B, Bury County Court, before DJ Osborne This thread on MSE details the story of a motorist awarded £900 because a parki...

 

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Yes, but that was by way of counter claim (Part 20) in response to their claim...so he didn't actually issue a seperate claim.

We could do with some help from you.

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You need to move this on this weekend.  There is a limited time in which to take action.

 

Have you sent the SAR LoC?

 

Do you know if the fleecers also got debt collecting agencies to write to you?

We could do with some help from you.

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Guys,

 

Do CAG actually have any experts on GDPR breaches?

 

If not, it might be a better idea to find a no win no fee solicitor to take the case on.

 

Even if it means paying out a percentage of any win, isn't the main point here to take the fleecers to task?

 

Unless if the OP is in need of the cash..?

 

Also, looking around, it seems that the 6 year rule also applies to cases like this, so no need for urgency?

Edited by Nicky Boy

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We haven't got many GDPR cases, and there aren't many on other forums.  i think generally motorists are just glad to have got rid of the parking invoice and don't want to take it further.

 

However, I don't think this is a very complex case needing a solicitor.  Was there any valid reason for the fleecers to access the OP's details?  Absolutely not as shown by the contract and the CoPs.  Even if there was an initial mistake then they should have picked up on the error at reminder letter stage, not start a vexatious court case.

 

Was the OP distressed?  Clearly yes by a vexatious court case and this coming up in the middle of a house move.

 

In fact I'll get off the fence and suggest £600 as the figure.  The OP could use the persuasive case on the parking prankster's site which was for £500 and add that this is a worse case (a) because in the other case there was at least some evidence the driver had done something wrong, in the OP's there is none, and (b) the distress was worse, the OP was moving home and was extremely worried about missing court dates.

 

£600 is also the figure where High Court bailiffs can be involved.  By, er, coincidence.

 

But the OP needs to be here and dealing with the case.

Edited by FTMDave
Typo

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good morning , 

just catching up on all the posts from the last few days as i have been out of the country since Wednesday morning only arriving home late yesterday evening.

 

i am in a position now to send of the GDPR claim letter that you have all been discussing.

 

will take another look back through your posts now to draft my letter which i will come back and post up before doing anything

 

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