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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Lowther street car park WON at POPLA?? Now DR Plus....


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Well blow me if I didn't go and get myself a parking invoice off these lovely chaps.

 

I literally just sent an appeal, and in under ten minutes got this very childish arrogant response back.

 

Oh I do love a good fight, easily won of course because its council owned and they allow 3 hours free parking for BB holders.

 

 

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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On 29/04/2021 at 15:04, dx100uk said:

had to hide your uploads they are unredacted.

 

dx

 

Sorry DX, was all excited for a moment!

 

Just spoken to the Council and it appears that there are two car parks with the same name, so the one I parked in is private, damn and blast!

 

 

 

NTK+Appeal rejection.pdf

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I know I know, I just couldn't help myself!

 

Been back today to get photos which I shall post up.

 

I'm a little bit irritated by the LA, when you put in Lowther street car park it pops up on the LA's website with a photograph of this particular car park, and it clearly states on the website that three hours are free for BB holders.

 

What it doesn't say is that the photograph they use is of a privately owned and run car park, not sure if that is an avenue I should pursue with the LA, along with finding if they have PP for the signs and cameras?

 

OK here goes, the photos.....if more are needed then I'm going back there tomorrow so I can grab them then.

 

 

 

pictures.pdf

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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At the bottom of their ''very large, BPA approved signs'' in small writing it refers to the use of ANPR cameras, but like they say, it is ''the responsibility of the motorist to ensure that they seek out, read and comply with the terms and conditions of parking that are in place'' 

 

Now the issue I have is that unless you walk up to the ticket machine you won't see a sign with the tariff on, or telling you that BB holders have to pay in fact there were only two that I could find in the whole car park.

 

On the flip side, the council run car park which uses the same name, that I thought I was parking in, has a big board with the tariffs on before you drive into the car park, I'm guessing this is how it should be??

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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They're supposed to have prominent signage at the entrance certainly.

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no  thats correct

the only place they have to show the tariff is at the payment portal.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Not only is the signage lacking at the entrance, it's also misleading, they state that it is a P&D car park, when in actual fact it's anything but.

 

You can park and not pay until you leave, and even then you can pay via an app so no ticket need be displayed.

 

Some more photos of the CP and signage

Lowther Street CP Carlisle

 

Having parked here some 16 times previously, and funding them some £97.for the privilege I'm loathed to stump up another £100 because of pretty poor signage and confusion on my part.....

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Also the signage fails to say what the ANPR is used for, they satisfy the first part of the BPA rules by stating on their signs (albeit in tiny tiny writing) that the CP is monitored by ANPR, but they fail to say what the data they capture is used for.

 

I am also finding it difficult to find the full T&C's they refer to on the signage at the pay point?

 

Might have to pop back and have another trawl of the CP to try and find the sign, if it exists!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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You can also pay by phone. As you didn't pay, you didn't therefore accept their T&Cs either at the pay point or elsewhere in the car park.

 

Here is an article on Invations to Treat which might be helpful to many as a sticky...

https://www.lawteacher.net/free-law-essays/contract-law/offers-and-invitation-to-treat-contract-law-essay.php

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Much obliged LFI, all this research is very exciting!!

 

Just on the council planning portal and my heart sank when this CP popped up as having PP for signs and ANPR cameras..........

 

If their name was Smart parking they'd be fine, but they're not, they're called Initial Parking and I don't see they have permission for any of their signs, also smart parking have a brilliant photo of what the T&C's should look like.

Smart parking T&C's

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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So I've trespassed essentially?

 

The signage at the entrance doesn't meet the BPA guidelines and is pretty poor at best, there are no T&C's anywhere, they fail to state what the ANPR will be used for (or what the data is used for).

 

And as I failed to pay, I didn't enter into any contract with them.

 

Does that just about sum it up?

 

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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By and large yes. First the signage at the entrance did not contain their T&Cs and so no contract offered there. Then At the ticket machine their T&Cs were there but as you did not pay, you failed to accept their T&Cs. So you were trespassing.

 

Incidentally under PoFA the NTK should include the relevant land that the car was parked on. Lowther street I would have thought was insufficient to identify where you parked as there must be many Lowther streets in the UK and I assume that the whole of Lowther street is not relevant land even id the car park is. And they didn't specify car park in the location of where your car wa parked. Surely the town and post code must be included. The absence of those last two details should render the NTK as invalid.

 

8(1)A notice which is to be relied on as a notice to keeper for the purposes of paragraph 6(1)(a) is given in accordance with this paragraph if the following requirements are met.

(2)The notice must—

(a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;

 

The relevant word there is "Must".

Failure to comply with 6 [1] ]a] or [b] 

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Correct LFI.

 

There are two car parks called Lowther street on that road. hence my confusion that I could use a BB for free parking.

 

I shall wait until nearer the time and bat it over to POPLA to look at.

 

Now I'm looking forward to getting some silly missives from their toothless DCA.

 

Certainly won't be giving these clowns any more of my hard earned, I have already started parking elsewhere.

Edited by Bazooka Boo
Fat fingers.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The Important Notice is also misleading as it gives no allowance for the Grace Period, they could in their tiny mind on  strength of that  invoice someone who wentit, no spaces available and left after 5 minutes without parking at all

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Regarding POPLA - when you appealed to the fleecers, did you out yourself as the driver?

 

 

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No I referred to myself as the registered keeper, hence why their immature response to reject my ''appeal'' was addressed to Mr Registered Keeper.

 

I went back again today to bottom out their signage, even the pay points don't have the T&C's on, the T&C's are on a post at the back of the car park posted well above head height, a deliberate attempt to circumnavigate the BPA's guidelines and of course to frustrate all appeals by drivers.

 

I've taken some more photos of the signage dotted about the CP.

 

I'll post them up later.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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OK, so I've actually read one of DX's posts about how to upload PDF's and can now stop smashing the keyboard...

 

Here are the ''relevant'' photos from yesterday. the first photo is taken from where I was parked, and the little white dot at the back in the distance is the T&C's for this CP.

 

The third photo is the signage at the exit.

 

All in all a very poor attempt at following the BPA's guidelines on signage, good luck at making this invoice stick Ben and Lisa Johnson.....tut tut.

Lowther St T&C's signage.compressed.pdf

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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17 hours ago, Bazooka Boo said:

No I referred to myself as the registered keeper, hence why their immature response to reject my ''appeal'' was addressed to Mr Registered Keeper.

Ah, ha, the penny has finally dropped at this end!

 

Looking back at ancient threads, it seems the forum once advised to appeal to POPLA, but I think POPLA's remit was changed and the contract to run it was given to other people, thus it's gone down the IAS road of always siding with the PPCs.  However, the main reason we say not to appeal to POPLA is that in 99% of cases motorists out themselves as the driver - something you've avoided!

 

So go down that route if you want, or else do what we generally advise, to ignore their tripe unless you get a Letter Before Action/Letter Before Claim.

 

Well done on all the photos, their signage is absolutely carp and would be a good stick to beat them with if they did have the gonads to try court.

 

 

 

 

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I am sorry but I cannot read the signs. I know they are pretty high up the poles making it difficult to read even if you were in the car park especially as the font size is so small. But it does help your case on dubious signage.

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Yes the signage is pants and would be good to use against them   would have been good to be able to read the T & Cs though

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I can always attempt to get a clearer photo of their T&C's.

 

But they are up pretty high, akin to the days of cowboy clamping companies hiding their signs 15 feet on the sides of buildings!

 

I'll see what I can do.

 

Do they still have to pay £27 for the POPLA appeal does anyone know?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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22 hours ago, Bazooka Boo said:

Do they still have to pay £27 for the POPLA appeal does anyone know?

Not sure.

 

Last time it was discussed on here it was still £27, but that's going back a few years now.

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Here's a photo of their T&C's.

 

The carp signage is what I will add in my appeal to POPLA, along with their failure to clearly state which Lowther street car park in the UK they're referring too.

 

T&Cs Lowther Street CP.compressed.pdf

Edited by Bazooka Boo

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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