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    • The hearing is 25th June, I have downloaded items to different organisations previously but they do it a simple way and I just cross out private things with a felt tip and sent to an email address.  I have looked at the instructions for CAG it seems extremely complicated especially this about having to use a system MSPAINT.EXE that removes your personal information. I am hoping one of my Grandchildren understands things to give me help, I have shown one of my daughters she said she does not understand the instructions. I have a PC and I mainly use a lap top, as previously advised I only understand the straightforward things, sending an email and using my scanner to send a document that I save in a file or send it to an email. I will try and find someone to help me, thanks for your help you have given me so far appreciate it        
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OPS ANPR PCN Claimform - 17mins stay - VANTAGE POINT, BRIGHTON, BN1 4GW,


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Hello, I was suitably disgruntled when I received the attached NTK from the notorious OPS who I see have been taking people for disproportionate sums of money for several years especially in and around the Brighton area.

 

On this occasion I used their facility to safely unload and load a bike to the nearby cycle store which took longer than it need to due to COVID distancing measures meaning I needed to queue and adhere to one customer in the shop rules in order to complete the handover,

 

What should have taken 5 mins turned into 17 mins. I can understand that they are doing their job and if you blatantly use a facility for longer term parking purposes and don't pay then a fine is probably appropriate but this seems excessive and has prompted me to join this forum and ask for any help to counter the charge. Thanks in advance. Form completed below and NTK uploaded

 

For PCN's received through the post [ANPR camera capture]

(must be received within 14 days from the Incident)

 

Please answer the following questions.

 

1 Date of the infringement 14/04/21
 

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 22/04/21

 

3 Date received 24/04/21
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] YES

 

5 Is there any photographic evidence of the event? CAMERA SHOTS OF ARRIVAL AND LEAVING
 

6 Have you appealed? [Y/N?] post up your appeal] NO

 

7 Who is the PARKING company? ONE PARKING SOLUTION

 

8. Where exactly [carpark name and town] VANTAGE POINT, BRIGHTON, BN1 4GW
 

For either option, does it say which appeals body they operate under. Cant see that if references either of the 2 options you indicated but it does mention POPLA

In either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY

please do not put JPG Picture files into your post

 

 

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  • dx100uk changed the title to OPS ANPR PCN - 17mins stay - VANTAGE POINT, BRIGHTON, BN1 4GW,

had to remove your NTK you've left ref no's showing

 

do NOT appeal

 

also it is NOT a FINE.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx100uk, Thanks for your feedback,  Didn't notice the reference numbers in multiple places, Hopefully I have redacted all of them in the attached version?

 

understand that your advice is not to appeal,

 

Look forward to your ideas to resolve

 

Thanks again

 

 

2021-04-22 OPS PCN-NTK.pdf

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Yes, don't appeal, PPCs never, ever accept appeals.  Just wait and see what their next move is.

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appeals don't work, I guessed as much as you are really only asking for lenience or some compassion to the specific circumstance and I assume their stock answer is to hide be their rules stated on the notices in the car park.

 

They indicate in the event of non payment it 'may' result in enforcement action which many include debt recovery or court proceedings. I don't fancy the idea of debt collectors at the door or court proceedings damaging my credit scores etc.

 

When you say wait and see, what are the likely or typical outcomes in these cases, I assume the charge will rise to at least the £100 they state plus additional costs

Thanks

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We've never seen a case of debt collectors turning up at someone's door.

 

Even if by some freak they did, they couldn't do anything as it's not their debt.  They have no powers whatsoever.  You'd just tell them to Foxtrot Oscar.

 

CCJs and damage to credit scores are used to punish people who lose in court, and then go on to defy the court and still refuse to pay.  If someone loses in court, but then pays within 30 days as the judge orders, there are no consequences whatsoever.

 

There are loads of OPS threads here, if you read a couple you'll soon learn about what is likely to happen.

 

 

 

 

We could do with some help from you.

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Thanks for reposting your PCN. Quite often there are mistakes on it that either render OPS unable to virtually take it to Court or prevents them from holding the keeper liable for the PCN. OPS have got it right this time-possibly because of problems in Court a while back and are probably trying to remain squeaky clean for a bit. Doubt it will last long.

However there are more ways to skin a cat so just hang tight.

 

 

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1 hour ago, BMX bandit said:

may' result in enforcement action which many include debt recovery or court proceedings. I don't fancy the idea of debt collectors at the door

 

a DCA is not and can never 'enforce' anything...they are not BAILIFFS.

and have

ZERO legal powers on ANY debt no matter what it's type.

 

a DCA 'doorstepper' has less powers than you cat.

 

await if/when a letter of claim comes.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 5 weeks later...

Hello All, Thanks for your input so far

Having followed your collective advice to do nothing, Today I received a final demand in the post for £100 from OPS. I imagine you have seen these letters before which essentially says it needs to be paid within 14 days or they may pass the debt to a solicitor for legal action and possible additional costs

What's your advice as to my next move ?

Thanks in advance

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Until/unless you get a letter of claim ...yours is not the next move

 

plenty of threads here too read.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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In the meantime could you please get photos of the

signage in the car park.

A legible copy of the sign at the entrance

and the paymeter

as well as any other signs that are different from the entrance sign and the paymeter.

 

Following on from that could you please look at the Council planning department [they usually have a portal on line] which asks for permission to erect signs in the car park. Mostly the permission is never asked for but under the Code of Conduct they are supposed to comply with all legislation.

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planning permission must be granted by the council for all signs and cameras and poles..stuff any required compliance with any PPC's ole boys networks code of conduct.......

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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OK, I'll get some photos and upload them

I've had a look at the council planning application website and cannot find any application's either current or historic for signs using the name or postcode of the car park- I take it that's a good thing 

 

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Yes it is.  The councils usually take several weeks to deal with planning applications which is bad news tor money grubbing crooks in the parking industry. Much easier not to apply in the first place and then of course you can make your own rules rather than those dictated by the council. Win Win for the crooks.

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Thank you for posting up the signage.

 

I take it that the entrance sign is the last one on the list you showed? That's the one that says Parking Restrictions Apply in large blue lettering. Please confirm.

 

The notice at the paypoint says payment must be made straight away while other signs say payment should be made within 10 minutes of arrival.

 

The £100 charge for non compliance with their rules is too small.

Also not acceptable to state that the T&Cs can be read online when you are at the paypoint. The act of paying to park is confirmation that one accepts their terms. Practically no one would go to check out the website first.

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Appreciate your quick review and feedback, Yes the entrance sign is the last one in the file.  it does indeed appear that there is a disparity with the pay point signs and others.

 

Totally agree that  the suggestion that users should consult the internet before complying is an unreasonable expectation.

 

Do these facts as well as the font size all go towards building sufficient defence and therefore rejection of the claimed charge?

 

Thanks in advance

 

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Yes, they do, ignore any tripe they send - but don't ignore a Letter Before Claim/Letter Before Action.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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  • 3 weeks later...

Hello All, I did wonder if I'd seen the last of this claim but not to disappoint, the saga continues with seeming escalation to a debt recovery company ZZPS- Letter attached, As it does not state a Letter Before Claim/Letter Before Action. Do I assume the advice is to continue to ignore it ?

Thanks in advance as always

 

Not that we are serial non paying parkers, but my wife has received another parking ticket from a doctors surgery which she took to be the car park for the clinic she was visiting next door to it, I'll post this on another thread

 

2021-06-14 ZZPS.pdf

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On 27/04/2021 at 12:01, dx100uk said:

 

a DCA is not and can never 'enforce' anything...they are not BAILIFFS.

and have

ZERO legal powers on ANY debt no matter what it's type.

 

a DCA 'doorstepper' has less powers than you cat.

 

await if/when a letter of claim comes.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi All,,

Just for completeness I noticed when driving past this car park the other day some additional signs at the entrance- attached for your review, -

 

A banner above the entrance and a just park sign some way off to the left of the entrance  

Don't think it changes much and as previously stated no planning permission could be located for any signs or cameras

 

Vantage point entrance Brighton.pdf

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thread tidied

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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