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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • dx100uk
      US elections November 2024 [amended 18/04/24 - HB]

      By dx100uk · Posted

      more detest the insurrectional ex variety dx
    • lookinforinfo
      Bank Parking ANPR PCN PAPLOC Now Claimform - wrong reg - Appeal failed - Belvedere Street Car Park, Mansfield, Nottinghamshire, NG18 1JJ

      By lookinforinfo · Posted

      Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • lookinforinfo
      PPM operator photos PCN - residential parking - 34-39 Magnolia House & 1-83 Cedar House Spelthorne Grove, Sunbury - on - Thames, Middlesex, TW16 7.

      By lookinforinfo · Posted

      In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • mickrick
      Attempted Scam by someone Pretending to be from Sports Direct wanting me to use the Remity money transfer App to get 'refund' - beware!!

      By mickrick · Posted

      I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • lookinforinfo
      UKPA ANPR PCN - overstay - The Colonnades, Croydon, CR0 4RQ

      By lookinforinfo · Posted

      The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.

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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Car sold with Mileage Discrepancy

Chad8877

By Chad8877
in General Motoring Issues

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Chad8877

Chad8877

Posted
Posted (edited)

Hi all

just want some feedback with regards to where I stand,

 

I purchased my car in October 2016 from a reputable car supermarket.

The car had 103k miles on it at the time and I purchased it for £7000.

 

I took finance through a company and have had the car for 26 months now.

I have 10 payments left before car is mine.

 

Today I wanted to go car shopping and thought I would go and have a look at a few cars and see what price I would get for mine.

I visited a garage and they began to put a valuation onto my car

 

after doing so the guy came back to me and said sorry we cannot have your car as it has a mileage discrepancy.

I am not aware of this

 

I asked to see there hpi report that he produced.

 

In August 2015 it went for mot and had 76k on it.

It then went to the manufacturer for whatever reason in Jan 2016 and the car had 126k on it,

it then went back to the manufacturer for work in May 2016 and it had 95k

then it had a mot in August 2016 at 100k before it was sold to me in October 2016.

 

Am I legally entitled to fight this case ?

 

as though it has been 2 years I never knew of this and if I had I wouldn’t have purchased the vehicle.

I am now stuck as no one will buy my vehicle with mileage discrepancy on even though the garage who sold it to me did not declare anything to me.

 

I have all invoices at time of sale and it has the mileage what was on car at time of sale.

 

Any help would be appreciated.

 

Thanks

Edited by dx100uk
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Gick

Gick

Posted
Posted

I suspect that an entry mistake was made when the vehicle went to the 'manufacturer' in January 2016. Does it look as if it could have travelled 50,000 miles in the 5 months since its Mot in August?

 

You need to take it to the manufacturer's franchise dealer to have its history checked as it could be that this visit and that in May, were for a recall.

 

They may well have servicing history as well to show that this January figure is an anomaly.

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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Chad8877

Chad8877

Posted
  • Author
Posted

The car was a fleet car so at the moment that cannot be ruled out. If it was in fact a mistake but do the company who I purchased it from aware of this prior to selling it to me as they clearly stated hpi clear and gave me a print out of page 1 of the hpi and not both pages.

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renegadeimp

renegadeimp

Posted
Posted

What car and year is it

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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BankFodder

BankFodder

Posted
Posted
I suspect that an entry mistake was made when the vehicle went to the 'manufacturer' in January 2016. Does it look as if it could have travelled 50,000 miles in the 5 months since its Mot in August?

 

You need to take it to the manufacturer's franchise dealer to have its history checked as it could be that this visit and that in May, were for a recall.

 

They may well have servicing history as well to show that this January figure is an anomaly.

This would not be relevant to the question of whether or not there was a breach.

 

On the basis of what you say, they are in breach.

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buyer-beware

buyer-beware

Posted
Posted

The retailer you purchased it from had a responsibility to tell you if there was a discrepancy. When HPI checks are performed they can check the mileage aswell, you will be able to find out from HPI whether they checked the mileage and chose NOT to tell you.

 

A mileage discrepancy will always put a cloud over the genuineness of car and reduced its value considerably.

 

I would contact the retailer (be nice) and explain your situation, put it in writing aswell. Tell them you want them to clarify the mileage. You want written clarification from the owner at the time that the mileage is correct... And you want the discrepancy removed from the database.

 

If they cannot oblige the above you have every right to reject the car for being fundamentally NOT as described.

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king12345

king12345

Posted
Posted

The problem is that in Jan 2016 the car had 126k miles, then went down to 95k.

So possibly the 126k figure was wrongly recorded by VW.

To remedy, ask them to run a vag-com history log which would highlight any "clocking".

I bet they simply took the wrong reading.

They can amend their records to reflect this, but it should be free to you.

So go to the VW garage that did the work in Jan 2016 and ask them to run their software on the car.

If they changed oil and reset the counter, this should be recorded in the log and correct mileage would be there.

This would be the case for any other work which involved plugging the vag-com in, so virtually everything nowadays.

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BankFodder

BankFodder

Posted
Posted
The problem is that in Jan 2016 the car had 126k miles, then went down to 95k.

So possibly the 126k figure was wrongly recorded by VW.

To remedy, ask them to run a vag-com history log which would highlight any "clocking".

I bet they simply took the wrong reading.

They can amend their records to reflect this, but it should be free to you.

So go to the VW garage that did the work in Jan 2016 and ask them to run their software on the car.

If they changed oil and reset the counter, this should be recorded in the log and correct mileage would be there.

This would be the case for any other work which involved plugging the vag-com in, so virtually everything nowadays.

 

this sounds like a very sensible solution if it can be done completely at the supplier's expense and you come away with a completely clean slate.

If not, then we will help you to consider some suitable action

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Chad8877

Chad8877

Posted
  • Author
Posted

After thinking about it logically and how this is starting to pan out I’ve come to the conclusion that this cannot be a mistake, they were simply not aware that when the vehicle went to the main dealer for whatever reason the party who had the car at the time did not realise that the mileage would be recorded and probably still don’t know what happened. Definitely a clocking issue, there’s no mistake in that.

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BankFodder

BankFodder

Posted
Posted

you may well be right but as there has now been suggested a way to verify whether or not it is a mistake or a reclocking problem, you need to do this and then come back to you and we can advise as to what action to take

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Gick

Gick

Posted
Posted

I repeat my post at #2 Now we know that it is a Golf, Go to ANY VAG dealer/service centre who will be able to interrogate the vehicle.

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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Gick

Gick

Posted
Posted (edited)

There yer go!

 

Get them to contact HPI for a correction or addition of explanatory note.

Edited by Gick
additions

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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