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    • Thanks for the quick reply, have to say it's appalling how such a large company treat people.   I went with them because of the name and automatically thought it would be professional - afraid not.
    • very well know here:   https://cse.google.com/cse?cx=partner-pub-8889411648654839:3134625398&q=PITMAN TRAINING EXECUTIVE&oq=PITMAN TRAINING EXECUTIVE&gs_l=partner-generic.12...26041.26041.0.27583.1.1.0.0.0.0.84.84.1.1.0.gsnos%2Cn%3D13...0.0...2.34.partner-generic..1.0.0.z3rIsZD4Jns   dx
    • Hi,   Is anyone able to help with a refund for Pitman courses?   In 2017 I signed up for the Executive PA Diploma and completed a total of 3 modules, due to center opening times and closing at short notice which even saw me turning up at the center when it was closed, due to not being notified it would be shut.   I spent alot of money on this course and have to stress that it has left me in financial difficulty since, I did not complete the course also due to personal circumstances being a carer and having mental health issues. However on some given days I would be notified that the center was shut due to external exams.   Does anyone know about proceeding for a refund, I willing to take it down a legal route.    Please note I have contacted the franchise center and been told I will not be issued a refund by them, however I am due one.   Thanks  
    • Okay I have just started to write a draft to put together as defence:   In The County Court   Claim No: XXXXXXX Between XXXXXXXXXXX (Claimant) -and- XXXXXXXX (Defendant) ____________ DEFENCE ____________ 1. The Defendant denies that the Claimant is entitled to relief in the sum claimed, or at all. 2. Based on the deficient Particulars of Claim, it is believed that the claim relates to a purported debt as the result of the issue of a Parking Charge Notice (PCN) to the driver of the vehicle XXXX XXX, parked at XXX. 3. It is admitted that the Defendant was the registered keeper of the vehicle in question, at the time of the alleged issuing of the Parking Charge Notice (PCN). 4. The Particulars of Claim does not state whether they believe the Defendant was the registered keeper and/or the driver of the vehicle. These assertions indicate that the Claimant has failed to identify a Cause of Action, and is simply offering a menu of choices. As such, the Claim fails to comply with Civil Procedure Rule 16.4, or with Civil Practice Direction 16, paras. 7.3 to 7.5. Further, the Particulars of Claim do not meet the requirements of Practice Direction 16 7.5 as there is no mention of anything which specifies how the terms were breached. 5. It is denied that: a) A contract was formed b) There was an agreement to pay a parking charge. c) That there were Terms and Conditions prominently displayed around the site. d) That in addition to the parking charge there was an agreement to pay additional and unspecified additional sums. e)The claimant company fully complied with their obligations within the British Parking Association Code of Practice of which they were member at the time. 6. The Defendant did not enter into any ‘agreement on the charge’, no consideration or communication took place between the parties and therefore no contract was established. 7. The Defendant denies that they would have agreed to pay the original demand of £100 to agree to the alleged contract had the terms and conditions of the contract been properly displayed and accessible. 8. Due to the sparseness of the Particulars of Claim, it is unclear as to what legal basis the claim is brought, whether for breach of contract, contractual liability, or trespass. However, it is denied that the Defendant, or any driver of the vehicle, entered into any contractual agreement with the Claimant, whether express, implied, or by conduct. 9. Further and in the alternative, it is denied that the claimant’s signage set out the terms in a sufficiently clear manner which would be capable of binding any reasonable person reading them.       Statement of Truth: I believe that the facts stated in this Defence are true. Name Signature Date     I need to add that there is no contract with the company, I am unable to confirm terms and conditions as you need to display the permit whilst using facilities on site, the car park in question is free,  the £60 fine was unlawful, the parking company have no proof of loss, they are abuse of process, I wasn't named as being the driver, I have no PCN or any of their solicitor until the claim form came through the post. 
    • scroll up to  ericsbrother post of February 10    a good start.   dx      
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salimnina

Denied boarding & flight delay

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Hi,

 

1. IBERIA: I was denied boarding by Iberia, they have been very slow in dealing with me, asking me for paspost details, birth certificate, bank account in very slow manner, but so far no compensation whatsoever, this goes back to late August. I am not sure what to do now, I threathned them with legal action if they were not to compensate me within 7 days, but nothing from them, no communication either.

 

Shall I take them to court ?

 

 

2. LUFTHANSA: I had a flight delay back in 2016, I requested 250 euros, which they paid me, however when I realized it was more as it was a connection flight and according to the distance criteria it should have been 600 euros, I asked them to pay me the difference, their response was negative.

 

Is it worth taking my case further, or is it because I accepted the first settlement it will be considered as a final one ? ANd shall I take them to court ?.

 

Thank you

 

PS. this is a six passenger claim & my claims fall within the criteria for compensation

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1 you didnt follow this up by actually issuing a claim so they know that you are just bluffing. This will make anything you do less likely to succeed other than actually issuing a claim.

 

2 you REQUESTED 250 euros and they paid. If you had requested the amount due under law and they paid 250 euros you can demand the full amount but you got what you asked for.

Edited by honeybee13
Paras

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Just to let you know that they paid me, it took a while though.

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Hi.

 

Thank you for letting us know. Would you be able to tell us more about what happened please, it will help other people in the same position? :)

 

HB


Illegitimi non carborundum

 

 

 

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I had to make few calls and many emails, I threatened them legally but they didn't really care, may be my persistence paid off.

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We need to know why you were denied boarding because if it was your fault you would be entitled to nothing.

 

Lufthansa: when they paid the 250, did you take it as full and final settlement? That could be key.

Edited by king12345

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Well with Iberia it wasn't my fault, they overbooked the flight and was denied this was in August. They acknowledged it was their fault and only offered 150 euros per passenger, I had to take it further with them to request full compensation 400 euros.

 

Lufthansa... as I wasnt sure as it happened in 2016 and didn't even have full details, but just recalled being late, so I tried with minimum compensation and i was surprised that it worked, actually they paid up quickly within a month. 

I wrote to them and asked for more but they declined. Not sure if I can still take this further.

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Ok, so with iberia you can definitely do something. 

Did you take the £150 and then asked for £400?

Or you declined the £150 offer?

Did they put you on another flight?

If so, how much later did you arrive at destination?

 

Lufthansa: you need to dig out the €250 payment letter/email and see if there's something along the lines of "acceptance of this compensation is deemed to be in full and final settlement of your claim".

This can make a lot of difference. 

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I received vouchers to be redeemed with any booking or cashed at their desk on Madrid. So I had no choice but to ask for full compensation since I was entitled. I didn't  use the vouchers.

 

Lufthansa... i recall asking for less as i was not sure, but since they paid i requested more i will look into it.

Edited by salimnina

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Have you still got the vouchers?

Did they get you to your destination eventually?

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Yes. I got to my destination a day later. Been provided with food and hotel

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So you need to start a fresh claim.

In your letter enclose the unused vouchers and tell them you did not accept them as compensation. 

Email as well as sending a physical recorded delivery letter seems to gain their attention 

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